U-Haul

Working at U-Haul: Company Overview and Reviews

U-Haul
U-Haul
3.5
5265 reviews
U-Haul Ratings
3.5
Average rating of 5265 reviews on Indeed
3.4Work-Life Balance
3.1Pay & Benefits
3.1Job Security & Advancement
3.2Management
3.3Culture
Headquarters
2727 North Central Avenue Phoenix, AZ 85004
Employees
10,000+
Revenue
$1B to $5B (USD)
Industry
Consumer Goods and Services

Popular jobs at U-Haul

 Average SalarySalary Range
1579 salaries reported
$12.66
per hour
$7.25-$20.15
106 salaries reported
$12.17
per hour
$7.25-$18.80
147 salaries reported
$15.47
per hour
$7.30-$25.75
130 salaries reported
$14.34
per hour
$7.25-$22.55
131 salaries reported
$12.70
per hour
$7.25-$19.40
Salary Satisfaction
38%
Of the employees are satisfied about their pay
Based on 7823 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

U-Haul Reviews

Popular JobsCustomer Service RepresentativeGeneral ManagerReservations ManagerAssistant ManagerArea ManagerManagerSales RepresentativeReservation AgentHousekeeperDriverStorage ManagerSales AssociateAssemblerSalesAssistant General ManagerMechanicSpecialistAssistant Store ManagerTechnicianMaintenance TechnicianMoverCall Center RepresentativeFacilities TechnicianCustomer Service ManagerAgentCustomer Support RepresentativeCustomer Service Associate / CashierStore ManagerAssociate AgentReservation SpecialistOffice ManagerRelief ManagerCustomer RepresentativeHitch ProfessionalCustodianMaintenance PersonWelderCustomer Service/Sales RepresentativeForklift OperatorTruck DriverComputer SpecialistAssociateLaborerOffice ClerkDispatcherParts SpecialistTraffic ControllerCashierCleanerInspectorReceptionistDealerInstallerReservation Center AssociateRetail Assistant ManagerTeam MemberUhaulAssistantClerkDetailerMoonlighterRetail Sales AssociateWarehouse WorkerDispatch ManagerFront Desk AgentOwner/ManagerProduction WorkerRepair TechnicianService TechnicianTire TechnicianField TechnicianSales Support RepresentativeTrailer MechanicDelivery DriverFacilities ManagerJanitorMaterial HandlerPresidentSales ManagerSenior Customer Service RepresentativeAnalystAssociate ManagerAuto Body TechnicianCrew MemberCustomer AssistantCustomer Service TechnicianMove ManagerOwner Operator DriverRepresentativeTransport DriverAutomotive MechanicCashier/SalesHitch ProHuman Resources AssistantLoader/UnloaderLot AttendantOffice AssistantOperations ManagerPackerProgram ManagerSecretaryService à la Clientèle (H/F)Traffic ManagerAccounts Payable ClerkAdministrative AssistantCenter ManagerCustomer Care SpecialistDistrict ManagerExecutive AssistantFabricator/WelderFront Desk ReceptionistInbound Sales RepresentativePackage HandlerProject ManagerReceiverRecovery SpecialistRental AgentResidence ManagerSupervisorTransporterWarehouse AssociateAccount RepresentativeAccounts Receivable ClerkBilingual Customer Service AssociateBuilderBusiness AnalystCashier/ClerkConstruction LaborerContact Center EngineerCustomer Service SupervisorCustomer SpecialistData Entry ClerkDiesel MechanicEmergency Roadside SpecialistEquipment ManagerFleet ManagerFleet MechanicGeneral AssistantGrounds Maintenance WorkerGérant (H/F)HelperInternMIG WelderMachine OperatorMaintenance MechanicMarketerMover/DriverOperatorOrder PickerProperty ManagerQuality Assurance AnalystReceptionist/Administrative AssistantRegional ManagerSales ExecutiveSales TrainerSenior Office ClerkSenior Sales AgentService DispatcherShift ManagerShop ManagerSite ManagerTeam Leaderhitch professionalAdministratorApplication AnalystAuditorAutomotive TechnicianBenefits AnalystBilingual Call Center RepresentativeBookkeeperCall RepresentativeCenter SupportChief Executive OfficerCollection AgentCollection RepresentativeCompensation AnalystComputer TechnicianCorporate RecruiterCounselorCounter ClerkCustomer Service Team LeadDecalerDesk ClerkDetail ManagerDeveloperDigital MarketerEngineerFinancial AnalystIT SupportInbound Call Center RepresentativeInside Sales RepresentativeInternal AuditorInventory AssociateJanitor/MaintenanceLaser OperatorLead MaintenanceLead MechanicLead PersonLeasing AgentLighting TechnicianLine AssemblerLive verificationLogistics AssociateMaintenance HelperMaintenance ManagerManagement TraineeManager in TrainingMarketing ExecutiveOrder FillerOwnerPhone RepresentativePorterProduction ArtistProduction ManagerProduction SupervisorProduction WelderProgrammer AnalystProject CoordinatorRecruiterRoom Service ServerSecurity AnalystSenior AccountantSenior ClerkSenior Software EngineerService ManagerShop AssistantSocial Media SpecialistSoftware EngineerSystems AdministratorTeam TrainerTelemarketerU-HaulVice President of SalesVolunteerWarehouse LeadYard Supervisor.NET DeveloperAccount ManagerAccounts Payable SpecialistAdministration ExecutiveAdministration ManagerAdministrative workAfmAgent AssistantAma de llavesApprentice MechanicArtistAsembly LineAssembly TechnicianAsset ManagerAssistant Chief Financial OfficerAudit ClerkAutomotive DetailerBilling AnalystBrake manBusiness Development ManagerBusiness OwnerBuuerCAD TechnicianCNC OperatorCOM/SEV/REPCall Center ManagerCar Sales ExecutiveCar Wash AttendantCare ManagerCaretakerCarpenter/LaborerCashier/StockerCaulkerCenter SupporrChange ManagerChecking and maintaing inventoryClaims AdjusterClaims ClerkClaims ExaminerClaims RepresentativeClient RepresentativeClient Services SpecialistCloserCo-ownerCoachCoding ManagerCommercial Property ManagerCommisCommis (H/F)Concord,CAConductor/aConstruction CoordinatorConsultantContractorCorporate lackeyCounselCounter PersonCounter Sales RepresentativeCourier DriverCoustodianCredit RepresentativeCrew LeaderCuisinier (H/F)Cusomer ServiceCustomer AdvocateCustomer SerivceCustomer Service Claims Handler (H/F)Customer reservationDepartment ManagerDependable StaffDidn’t have oneDirect Sales RepresentativeDirector of FacilitiesDishwasherDishwasher/BusserDispatch SupervisorDistribution ClerkDistribution SpecialistDivision ManagerDrafterDriver ManagerE-STORAGE REPEREmergency DispatcherEmergency Road Side AssistanceEmployed at uhaulEngineering Program ManagerEnsamblador/aEnvironmental Health and Safety SpecialistEquipment RecoveryEquipment Rental SpecialistEverythingExecutive Assistant to the PresidentExecutive Assistant/Office ManagerFMTFacilitatorFacility SupervisorField ManagerField OperatorField Support SpecialistFloor ManagerFreight HandlerFront Desk ManagerGas Station AttendantGraphic ArtistGraphic DesignerGuest Service AgentHVAC TechnicianHandy ManHaulerHead HousekeeperHelping HandHitch proHitch professionalHome AssistantHousekeeping ManagerHuman Resources CoordinatorITInspection ManagerInstallation ManagerInstallation TechnicianInsurance Verification SpecialistIntradayJunk Removal & Donation pick-upKansas cityKitchen Team MemberKittingLaundry AttendantLead HandLead InstallerLead TechnicianLeasing ConsultantLegal SecretaryLitigation ParalegalLive VerificationLive Verification RepresentativeLoaderLoading Bay ManagerLoan ManagerLoan OfficerLocation ManagerLogistic CoordinatorLogo submitterLoss Prevention OfficerMaintenance AssistantMaintenance SupervisorManager (H/F)Managing PartnerManufacturing ManagerManufacturing SupervisorManufacturing TechnicianMaster Plasma Center TechnicianMechanical EngineerMechanical TechnicianMetallurgical EngineerModelMonitorMonitoring SpecialistMoving Center G.MNONENetwork TechnicianNo No titles.... you just are there to workOCSROffice AdministratorOffice SpecialistOperations AssociateOperations CoordinatorOpérateur (H/F)Packaging OperatorPacker/ShipperPainterParalegalPart Time MoonlighterParts DriverParts ManagerParts PersonParttime MoonlighterPawn BrokerPayroll SpecialistPhone OperatorPm bayPorter/MaintenancePre-loadPress OperatorProductionProduction AssemblerProduction ClerkProgram CoordinatorPrologisticsProperty AssistantPréposée au service à la clientèleQA TechnicianQuality Assurance InspectorRM/MCSMReal Estate ManagerReceiving AssociateReceiving ClerkReceptionist (H/F)Receptionist/ClerkReceptionist/SecretaryRecovery AgentRegional Account ManagerRegional Sales ManagerRegistrations ManagerRelocation SpecialistRemote WorkerRental ManagerRepReprésentantResearch AnalystReservation MReservation ManagerReservation ManangerReservation agen ReservationistRetail Customer Service RepresentativeRetailerRoad side SupportRoute ManagerRoute SupervisorSAP ABAP DeveloperSAP LeadSESMSSRSafety TechnicianSales AnalystSales ClerkSales ConsultantSales LeadSales LeaderSales SpecialistScheduling ManagerSelf EmployedSellerSenior Business AnalystSenior BuyerSenior Cost AccountantSenior Executive AssistantSenior General ManagerSenior ManagerSenior Quality Assurance AnalystSenior RepresentativeSenior Retail Sales AssociateSenior Systems AdministratorService WriterServicio al clienteSharepoint AdministratorShipping and Receiving ClerkShop ForemanShop SupervisorShop TechnicianSkilled LaborerSlidell, laStaff AssistantStaff TempStatistical AnalystStay awayStockerStorage AdvisorStorage Affiates RepresentativeStorage AffiliateStorage EngineerStorage facility HousekeepingStore ClerkStore RepresentativeStore representativeStudent Transportation of AmericaSupply ManagerSupport SpecialistSurgical TechnicianSwitchboard OperatorSystem MemberSystems AnalystTeam SupervisorTechnical ConsultantTechnical Support RepresentativeTechnical Support SpecialistTelephone RepresentativeTemp/SeasonalTerritory ManagerTest EngineerTesterTitle ClerkTraining AssistantTranslatorTypesetterTécnico de InstalaçãoU-haulUHaulUhaul EmployeeUhaul employeeUhaul teamUhaul transportUhaul workerUhual moving and storageUtility WorkerVanbodyVendorVirtual AssistantWarehouse Assistant ManagerWarehouse ManagerWarehouse SupervisorWeederWeekend SupervisorWwlderYard ManagerYourannonymousassamblereSales and Reservationsequipment recoverygoodgrunthitch prohitch proffessionalmachine operatingmcpmoonlighterstaff and visitorsu haulu-hauluhaulwearhouse worker
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Grove, ILSpring Hill, FLSpring Lake, NCSpring Valley, CASt. Louis, MOStafford, TXStamford, CTState College, PASterling, VASterling Heights, MISteubenville, OHStillwater, OKStockbridge, GAStockton, CAStone Mountain, GAStoughton, MAStreamwood, ILStuart, FLSuitland, MDSummerville, SCSun Lakes, AZSunnyvale, CASunrise, FLSunset, UTSuperior, WISurprise, AZSwainsboro, GASyracuse, NYTacoma, WATakoma Park, MDTallahassee, FLTampa, FLTaylor, MITemecula, CATempe, AZTemple, TXTerre Haute, INTexarkana, TXThe Dalles, ORThe Woodlands, TXThomasville, NCThornton, COThousand Palms, CATigard, ORTilton, NHToledo, OHToms River, NJTopeka, KSTracy, CATraverse City, MITrenton, NJTroy, MITualatin, ORTucson, AZTulsa, OKTupelo, MSTuscaloosa, ALTuskegee, ALTustin, CATwin Falls, IDUkiah, CAUniversity City, MOUpland, CAUrbandale, IAUtica, NYVacaville, CAVallejo, CAValparaiso, INVancouver, WAVan Nuys, CAVentura, CAVicksburg, MSVictor, NYVictoria, TXVictorville, CAVinton, VAVisalia, CAVista, CAWaco, TXWaddell, AZWake 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WAYonkers, NYYork, PAYoungstown, OHYpsilanti, MIYuba City, CAYuma, AZWacol QLDAbbotsford, BCAurora, ONAylmer, ONBarrie, ONBarton, NSBoisbriand, QCBracebridge, ONBrampton, ONBrandon, MBBurlington, ONBurnaby, BCCalgary, ABCambridge, ONCharlottetown, PECold Lake, ABCoquitlam, BCDartmouth, NSEdmonton, ABFinch, ONGreater Sudbury, ONGreater Toronto Area, ONGuelph, ONHalifax, NSHamilton, ONHillsburgh, ONInnisfil, ONKamloops, BCKelowna, BCKitchener, ONLachine, QCLangley, BCLaval, QCLindsay, ONLondon, ONMeadow Lake, SKMilton, ONMississauga, ONMoncton, NBMontréal, QCMontreal-nord, QCNewmarket, ONNiagara, ONNiagara Falls, ONNorth Bay, ONNorth Vancouver, BCOakville, ONOrleans, ONOshawa, ONOttawa, ONOwen Sound, ONPeterborough, ONPointe-Claire, QCPort Moody, BCPrince George, BCQuebec City, QCRedcliff, ABRegina, SKSarnia, ONSaskatoon, SKScarborough, ONSelkirk, MBSt. Catharines, ONStittsville, ONSurrey, BCSydney, NSThunder Bay, ONTomahawk, ABToronto, ONTrenton, ONVancouver, BCVictoria, BCWaverley, NSWindsor, ONWinnipeg, MBLasalle (30)HookWah Cantonment

Overall Reviews at U-Haul

3.0
Customer Service Representative | Yonkers, NY | Oct 2, 2021
Needs improvement
Uhaul underpays their workers especially for all we do . Definitely could pay us more!!! Management depends on the store you work at . One plus is that they are flexible with scheduling
2.0
Customer Service Associate / Cashier | Warner Robins, GA | Mar 27, 2021
Not worth it
You know for being in the stock exchange and the only moving rental company. They dgaf about there hard working full timers. But hey let's add more work no raises and see what gives...
ProsNothing
ConsFavoritism Amongst Certain
3.0
Customer Service Representative | Orange, CT | Mar 29, 2021
Starter job
Good starter job, hard to advance, horrible pay for amount of works thats needed to get done. poor upper management. Not a job to rely on for sole income, very to get full time
4.0
Bilingual Call Center Representative | Remote | Mar 10, 2020
Great place
Great management, flexible schedule, fair pay, personalized training, opportunity for overtime, excellent team work, sedentary, you get to know people from all around the country
2.0
Customer Service Representative | Boston, MA | Dec 16, 2019
sexist company
has a boys club type of attitude management was a joke excluding one of my very favorites compensation was unfair and advancement was impossible if female
1.0
Team Trainer | Phoenix, AZ | Nov 26, 2021
Poor company to work for
Initially it was great starting off and as time progressed the ability to transfer to transfer to other aspects of the company was never attainable. Poor leadership and if concerns were made we were told to never go past our manager. If we did we were scolded and reprimanded.
ProsWork from home. Good benefits.
ConsPoor pay increases and lack of leadership
4.0
Customer Service Representative | Orange City, FL | Jul 17, 2020
Productive place to work at with fast advancements
Overall the work load is super self explanitory. It is easy to advance but there is a lot of computer testing to maximize your knowlege of uhaul. The work load iseasy and mamgeable and the people that work there always make you feel welcome and secure in you job.
1.0
Customer Service Representative | Phoenix, AZ | Feb 7, 2020
Work From Home Horrible
I worked here for 5 months and never in my life have I been cussed out more. The customers are nasty especially if you work in Customer Service. Management is horrible too, and always seem to find flaws in everything you do, my manager was so annoying and evil that she fired 3 people and made two more quit. Do not work here.
5.0
Customer Service Representative | Fort Wayne, IN | Jun 11, 2021
Great place to work. Fast paced
Been with Uhaul 10 years. Just retired from there only because of my health issues. It was getting to be a struggle to do my job without being in pain. I'd go back in a heart beat!
ProsGood pay. Manager is good at scheduling when you only want to work
ConsLack of getting breaks or lunch due to being short staffed
2.0
Bilingual Customer Service Associate | Tampa, FL | Dec 20, 2020
N/a
Working for the call center the calls were literally back to back you could not take a second of a break to catch your breath. It was not worth it
Prospay
Consno breaks what so ever
1.0
Customer Service Representative | Niagara Falls, ON | Oct 9, 2020
Definitely would not work for them again.
Was a beautiful painted picture of a job. Staff was great, management was great, was looking at bonuses and raises. Time came to produce these promised raises and bonuses, and nothing was there. Underpaid, over worked, and always made to seem like your friends was asking for a huge favor (being asked to stay to close and come to open, bust out this extra work, etc etc).. I'd never suggest this place to a friend. Ridiculous really. Theres a book out there, about the family, check it out.
ProsBonuses and raises
ConsNot getting those bonuses and raises
2.0
Retail Assistant Manager | Niagara, ON | Dec 9, 2019
They really don't care about you.
Bad pay for what is required. No full time opportunity. If you need temp part time and nothing else for minimum wage 7 days a week this is fine. No performance reviews or pay increases.

Questions And Answers about U-Haul

If you were to leave U-Haul, what would be the reason?
Asked Mar 23, 2017
I was LAID-OFF from u-haul after 12 years. that ought to tell you what kind of people are running u-haul.
Answered Sep 26, 2020
The pay is sweat shop pay. Totally rediculous how much they pay for the work you do and they're always wanting more out of you but never compensating monetarily and youre lucky to get a thank you. Promised raises never come and bonuses are just something you hear about but never actually see. A lot of lying going on in this company.
Answered Jul 3, 2020
What is the best part of working at U-Haul?
Asked Nov 22, 2019
Helping people.
Answered Nov 18, 2020
At first it was cool but depending on the manager you get in how he scheduled you and if he keeps it professional. But really the best part was me leaving everyday
Answered Nov 5, 2020
How do you feel about the future of U-Haul?
Asked May 10, 2017
Hiring managers do not welcome change due to unwillingness to pay, unwillingness to be open minded
Answered Nov 2, 2021
As long as people need to move or store their belongings, uhaul will have a future, albeit, not a very bright one.
Answered Apr 10, 2020
How are the working hours at U-Haul?
Asked Dec 19, 2016
If you are GM, AFM or other management, you are expected to work 55-60+ hours a week. There is almost NO concept or concern of work/life balance. On more than one occasion, I was told by high-level management to tell employees to complete video training at home, off the clock. While it's improving all the time, the computer systems are insane and so broken. When I started the system went down, NATIONWIDE about every 5-7 weeks for hours at a time. Pretty darn good benefits, even for part-timers if you want them bad enough to pay. The job can be fun. The people you work with make it or break it. FT, It's a TOUGH job no matter how you slice it.
Answered Mar 8, 2020
Getting worse all the time I have been here. Management just wants to suck all the hours away from the moonlighters/CSR. The don't care about employees who have given their best and been there for multiple years.
Answered Feb 12, 2020
What holidays is U-haul open and do they get double time?
Asked May 19, 2016
Part-Time does not receive bonus pay on holidays Full-Time you do get paid time and a half for holidays Christmas is the only day that you have off
Answered Jul 21, 2020
All holidays except Christmas day. I never got double/time-and-a-half for any holidays.
Answered Oct 20, 2019