Overall Reviews at Southwest Airlines
5.0
Productive and positive workplace.
I was working under contract with prospect Airport Services and I really enjoyed what I did do commit to a stable workplace until a physical disabillity caused me to resign.
5.0
good atmosphere
most friendly customer services oriented career mind employees I have worked with at the airport. would work there again if the need arose.
dedicated bunch..
Prosfriendly environment
Conssometimes monotaneous
5.0
Program Specialist |
Remote | Jun 3, 2021
VERY people oriented, sometimes too much so....
There is business and the people that make that business successful. SWA is incredible with loving it's people but "culture" should not override good business practice. The typical day is great, people enjoying working with people for a common goal. Hardest part of the job is tribal knowledge and how to obtain it...it's not always easy and it's mandatory you get it. Workplace culture rules much office policy, ex: during Covid we proved WFH was possible and very effective in most cases yet for the sake of culture preservation, WFH is not fully embraced and supported. Culture before business model that works and profits....too bad. The most enjoyable part of SWA is NO stress, they care about you, good benefits (9% 401k match!!!) and they are a great American brand!
ProsPeople, no stress, caring mgt, great brand airline
ConsCulture before much else
5.0
Project Manager/Business Analyst |
Dallas, TX | Mar 24, 2020
Productive and wonderful culture
One of the best companies to work for. Work Culture is excellent and so are the employees. Work and home balance. Environment is friendly and people care for each other.
4.0
Director of Financial Planning and Analysis |
Dallas, TX | Aug 16, 2020
such a fun place to work
Great place to work where your co-workers and managers really care about you on a personal level. Always a fun event going on celebrating people and company's success and history.
5.0
Great place to work
Southwest is a great company that takes great care of it's People by offering great benefits and a stellar 401k match. It's a great place to be especially if you have a family, work life balance is really great.
3.0
Great finiancial benefits if you don't mind meager managers and a lack of opportunity
Southwest has an amazing culture and amazing benefits if that's what you are looking for. Your overall pay is less, but is a result of the benefits and perks. While the culture is amazing and almost cult-like, departmental management leaves a lot to be desired. Sadly, it is very much a 'good-old boy' system and is not open to catching up with the times. There is zero flexibility when it comes to work/life balance and work from home was erased before it even started. Also, vacation is accrued at a snails pace and don't expect to get more than a week off per year until you've been at the company at least 5 years.
Prosamazing culture, flight benefits, amazing benefits and profit sharing
Consno work from home, very little work life balance, union (not employee) oriented, slow to adapt to changing markets
4.0
Customer Service Representative |
Chicago, IL | Dec 13, 2020
Great culture company
Southwest Airlines is an amazing company to work for they offer flexibility with your schedule by allowing trading and giving away shifts but it also comes with mandatory overtime.
3.0
Fun, culture rich, however not a dynamic company.
Fun company to work for, full of diversity and culturally rich, however culture is a double edged sword. As a consequence change and adoption of change is a slow hampered with meetings for inclusion and decisions.
5.0
Great Experience
I wouldn't change a thing I loved working at Southwest Airlines. I learned so much from working in Reservations. I worked on the Ticket Counter for 2 years and then a Flight Attendant for 8 years.
