Shake Shack

Working at Shake Shack: Company Overview and Reviews

Shake Shack
Shake Shack
3.5
1142 reviews
Shake Shack Ratings
3.5
Average rating of 1142 reviews on Indeed
3.3Work-Life Balance
3.4Pay & Benefits
3.3Job Security & Advancement
3.0Management
3.6Culture
Headquarters
Shake Shack 225 Varick Street New York, NY 10014
Employees
5,001 to 10,000
Revenue
$100M to $500M (USD)
Industry
Restaurants, Travel and Leisure

Popular jobs at Shake Shack

 Average SalarySalary Range
1 salary reported
$18.00
per hour
$9.00-$27.00
12 salaries reported
$13.63
per hour
$7.25-$20.45
3 salaries reported
$20.17
per hour
$10.05-$30.75
39 salaries reported
$14.36
per hour
$7.25-$21.55
1 salary reported
$30,000
per year
$15,000-$45,000
Salary Satisfaction
62%
Of the employees are satisfied about their pay
Based on 4028 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

Shake Shack Reviews

Popular JobsTeam MemberCashierCrew MemberLine CookTrainerManagerCookCustomer Service Associate / CashierPrep CookShift ManagerTeam TrainerKitchen Team MemberRestaurant ManagerGrill CookRestaurant StaffTeam LeaderFood Service WorkerHost/CashierCustomer Service RepresentativeFood Preparation WorkerLine Cook/Prep CookAssistant General ManagerServerShake shackStaff multifuncionalFront End AssociateGeneral ManagerHost/HostessBack of House Team MemberDishwasherExpoFood RunnerHospitality Team MemberShift LeaderStore ManagerSupervisorCash ManagerCook/DishwasherFast Food AttendantFront of House Team MemberPerformerService CrewWarehouse LeadAdministrative AssistantArea ManagerAssistant ManagerAssociateCertified TrainerCrew LeaderFry CookHost/ServerMaintenance PersonSales AssistantServer/CashierServer/TrainerShop AssistantStaff MemberStocking AssociateAdminAll around workerAnythingAssemblerBack of HouseBack of the HouseBaristaBartenderBrokerBun line BusserCashier/SalesCertified Dietary ManagerChefCommis 1ConsultantCook/ServerCorporate TrainerCounter StaffCross trainedData Entry ClerkDevelopment CoordinatorEkip ÜyesiExperienced workerF&B ManagerFSWFinance ManagerFloor ManagerFood Service AssociateFreight Team AssociateFront Desk AgentFryerGardenerGuest Service AgentHandlerHead ChefHead CookHospitality ChampHospitality ChampionHospitality StaffIllustratorInstructorJanitorJefe de equipoKitchen AssistantKitchen SupervisorLead CashierLead CookLead SupervisorLobby AttendantManaging DirectorNaOpenerOwner/ManagerPerson in Charge (pic)PromoterQuick serviceRecruiting CoordinatorSafety SpecialistSalesSales AssociateSales ExecutiveSaratoga race trackSeasonal AssociateSenior AnalystService ManagerShack MemberShack memberShake MakerSupervisor/aTeam CaptainTeam SupervisorTraining Managershacktrainersignificant member
All LocationsAlpharetta, GAAnn Arbor, MIArlington, VAAtlanta, GAAustin, TXAventura, FLAvenue, MDBaltimore, MDBeaverton, ORBeverly Hills, CABirmingham, ALBloomington, MNBoca Raton, FLBoston, MABridgewater, NJBronx, NYBrooklyn, NYBrunswick, GABuckhead, GABurbank, CACabin John, MDCambridge, MACanoga Park, CACary, NCCedar Hills, ORCentral Valley, NYCentury City, CACharlotte, NCCherry Hill, NJChestnut Hill, MAChicago, ILCleveland, OHCleveland, TNColumbia, MDColumbus, OHCoral Gables, FLDallas, TXDallas/Fort Worth International Airport, TXDarien, CTDedham, MADel Mar, CADenver, CODetroit, MIDraper, UTDunwoody, GAEdgewater, COElmhurst, NYEl Segundo, CAFairfax, VAForest Hills, NYFort Lauderdale, FLFort Worth, TXFulton, MOFulton, NYGarden City, NYGilbert, AZGlendale, CAGreen Hill, TNHartsdale, NYHawthorne, CAHenderson, NVHighlands Ranch, COHoboken, NJHollywood, CAHouston, TXIrving, TXJamaica, NYJohn F. Kennedy International Airport, NYKansas City, MOKenner, LAKing of Prussia, PAKirkland, WALadue, MOLa Jolla, CALake Grove, NYLarkspur, CALas Vegas, NVLeawood, KSLexington, ILLexington, KYLincoln, NELivingston, NJLong Beach, CALong Island, NYLos Angeles, CAMadison, NYMadison, WIManhattan, NYManhattan Beach, CAMarion, ARMarlton, NJMelville, NYMetairie, LAMiami, FLMiami Beach, FLMidtown, TNMilwaukee, WIMinneapolis, MNMobile, ALMorgan, UTMurray, UTNashville, TNNewark, DENew Haven, CTNew Hyde Park, NYNew Orleans, LANewton, MANew York, NYOak Brook, ILOrange, OHOrlando, FLOxon Hill, MDPalo Alto, CAParamus, NJParsippany, NJPasadena, CAPhiladelphia, PAPhoenix, AZPlano, TXPotomac, MDProvidence, RIQueens, NYRoseville, CASacramento, CASan Antonio, TXSan Diego, CASandy, ORSandy, UTSan Francisco, CASan Francisco Bay Area, CASanta Monica, CASaratoga Springs, NYSchaumburg, ILScottsdale, AZSeattle, WASkokie, ILSouth Ozone Park, NYSpindale, NCSt. Louis, MOStaten Island, NYStony Brook, NYStratford, CTStreet, MDSummerlin, NVThe Woodlands, TXTroy, MITysons Corner, VAVirginia Beach, VAWashington, DCWatertown, MAWayne, NJWestbury, NYWest Hartford, CTWest Hollywood, CAWestlake Village, CAWestport, CTWestport, NYWilmington, DEWinter Park, FLWoodbury, MNWoodbury, NYYonkers, NYAbu DhabiDubaiPerth WABun (65)CannockCardiffGreat YarmouthLiverpoolLondonStratfordVictoriaKuwait CityCuajimalpa, CDMXTlalpan, CDMXTaguigJeddahRiyadhChangiKadıköy

Overall Reviews at Shake Shack

1.0
Performer | Milwaukee, WI | Aug 22, 2020
Terrible
● Work-life balance Honestly, I wouldn’t recommend this job. ● Pay & benefits They would try to take money out of your check and blame it on a break you took. ● Management The managers are fake and the entire work environment. As the managers fired good staff they also hired staff that never followed the proper shack standards! ● Culture Shake Shack Third Ward should be shut down for not being clean & professional. ● Overall Don’t even waste your time applying. The pay is nice but it isn’t worth being upset everyday. Crazy staff, managers & guests. I mean the first month into the job is fun until you realize that working there shower you how fake managers are.
5.0
Performer | Cherry Hill, NJ | Aug 14, 2020
Great environment to work at
I’m probably never going to forget about Shake shack and the Memories their. I had a very great and productive experience and I’m glad to have met the people I did.
ProsBenefits, discounts, Family
4.0
Floor Manager | King of Prussia, PA | Jan 5, 2020
Its an ok job
It Could be stressful at times however I made the best of it. I worked well with a lot if the team. And for the most oart thats why I became a manager.
3.0
Cook | Houston, TX | Nov 21, 2019
Lots of ways to advance and get promoted
Everybody learns every station. I really liked this about Shake Shack because I love to learn and I like variety. No one day is the same as the day before.
3.0
Shift Leader | New York, NY | Jan 15, 2018
Fast Pace Enviornement
It was a busy store I must admit fast pace environment when you come into th shake shack doors be prepared to work we get over 300-500 customers a day me dealing with the cashier to training employees
ProsFree lunch
ConsShort breaks
1.0
Opener | Dallas, TX | May 23, 2019
Not what you think
After Spending two and a half years with the company starting as a team member, the company sucks. You aren’t considered as an adult with respect but as a child stuck in class. The management lacked experience in leadership. The lack of communication is clear through the operation. As a Cross Trainer with experience I consistently undermined and lacked the confidence in management to get things done.
4.0
Dishwasher | Garden City, NY | Dec 16, 2018
Average but excellent
Nothing really good or bad to say about it. I miss it sometimes, and do enjoy visiting. I was told sometime in the near future I could possibly come back, but that ship has sailed.
ProsExcellent Discount Lunches
ConsNone
3.0
Kitchen Team Member | Brooklyn, NY | Nov 16, 2019
It was ok
The work was grueling the pay was ok it was average and the people were ok as well. The benefits were the best about the company and the day were fast paced
5.0
General Manager | Washington, DC | May 16, 2020
My time
Shake shack is a great company to work for they are about the people. The are a lot of advanced opportunities with shake shack . The have a good work life balance.
5.0
Food Preparation Worker | Baltimore, MD | May 17, 2018
Well ran business with the best food.
Overall to me Shake Shack is a great place to work. The atmosphere is very welcoming,the employees are nothing less than polite, and the customer service is always 10/10.
ProsDiscounts, GREAT FOOD
ConsN/A
5.0
Restaurant Staff | Dubai | Sep 14, 2015
excellent place to work.
I will take efforts to know about my work. Further I will observe that what kind of processes come under my work. I will match myself with the existing atmosphere I will learn different activities in this way I can get the perfect out line of my work. It will help me to do my work perfectly. Managing all divisions of the restaurant from inventory to quality and from team building etc Good Place to grow with your efforts.
Prosgood to have it
Consexcellent to work long hours

Questions And Answers about Shake Shack

If you were in charge, what would you do to make Shake Shack a better place to work?
Asked Jul 26, 2018
I would put people where they are the best at but not Everytime the work unless the want to I would help everyone try to keep the orders going out fast and the right way
Answered Oct 17, 2021
I would keep the management the same and not shift it around so much. It feels like every day a different manager is the shift manager and it makes it so confusing and hard to communicate.
Answered Oct 7, 2020
How long does it take for them to get back to you?
Asked Jul 2, 2018
Within 20 minutes
Answered Jul 8, 2021
I applied and 30 minutes later they called me and asked if I can do a phone interview. After that the Manager hired me. but it could take longer... Good luck!
Answered Mar 11, 2021
How long does it take to get hired from start to finish at Shake Shack? What are the steps along the way?
Asked Feb 17, 2018
I applied online and received an email for an interview invitation (2-3 days). They never responded to confirm my interview time, so I went in to the location and scheduled my interview for the next day. I had two interviews back to back in one sitting and was hired on the spot. I was then sent an email for my on boarding paperwork and after submitting, I have orientation. quick process.
Answered Jan 22, 2021
For me it was really fast. I applied on 12/5/2020, got a phone interview on 12/7, and I start tomorrow 12/8.
Answered Dec 7, 2020
How did you dress for your interview?
Asked May 12, 2017
I wore a long sleeve turtle neck, dark colored dress pants, and boots.
Answered Apr 8, 2021
I wore a button down shirt with a Black Blazer on top of it. I wore Black dress pants and Black heels for shoes.
Answered Apr 10, 2019
What tips or advice would you give to someone interviewing at Shake Shack?
Asked Aug 9, 2016
Smile and come professional
Answered Mar 21, 2019
Relax,do your research on company,make eye contact and smile the entire time and you'll get the job I did!
Answered Sep 10, 2018