Interesting learning experience, some good people, but completely unreliable management at the branch and area level, most management is out only to h
Typical day from a management perspective but only in the office…
Calls never stop coming in, all day and all night clients and officers calling. You are on 24/7 as a manager so expect it anything and everything.
1st Part of the day (in office) 8am – 10am
A. try and find more officers for specials that have been assigned to your branch. 5-10 officers with 1 day notice, and AVP wants no OT.
B. Go over all messages and make return calls, find out why clients are mad.
C. Start to answer all emails from prior day and solve problems at locations due to swing and nightshift issues.
D. Look over Proforma papers that may come in from BDM, and complete report of and an explanation of why under bidding is bad for business.
E. Work out what officers did not show up to work and have just called out with no notice.
F. Calm down client that just called due to officers not showing up.
2nd Part of the day (in office) 10am—12pm
A. AVP comes into the office says hello to everyone.
B. Reports for money outstanding starts to come in and financials start to update.
C. AVP calls meeting with all BM’s and asks why no one is paying.
D. BM’s have to explain where payments are, and are sent away to call all clients and demand payment.
E. BM’s called back to AVP’s office and explained calls have to be made to clients demanding more money for services, or they will have to reevaluate their contract with Securitas.
F. Now make calls to clients who were just complaining their of
ProsMeeting people
ConsNo support and no care for anyhting other than money.
The office is a hive of nepotism and incompetence.
I worked here for a few years, partly as a flex officer, and partly as a regular guard a few different sites. Overall, I can not in good conscious recommend anyone work for this company.
If you want to earn a livable wage, you'll have to work as a flex officer. However, if you agree to take that job, know that you are agreeing to sign over your entire life to the company. Initially they'll make it sound pretty nice, "You're guaranteed 32 hours a week even if we don't use you that much" and you'll think to yourself, "Nice, I might get a half hour or two for free once in a while." And you'd be mistaken. If you answer your phone every time they call, and they will call, you'll be working an average of 50-70 hours each week. If you decline a single shift, that 32 hour guarantee is gone. Declining also runs you the risk of having someone scream at you over the phone that you're not reliable, unhelpful, and shouldn't be in that job if you're not ready to go where they want at a moment's notice, even if it's your first time declining a shift.
Being a regular site guard is very dependent on which site you're assigned to. There are some that have extremely strict requirements, some to the point that you'll do your entire shift on your feet with no breaks, no lunch, not a single second of free time. Other sites are lax to the point where you'll be unofficially encouraged to bring something to do, bring a book, play around on your phone. But you still have to deal with the office
Cincinnati HR has become a common joke among every site that is managed in the midwest market, with others stating they have lost pay paper pay checks / have given paper pay checks to anyone who walks into their HR building and requests them by name (even if they know that said pay check isn't theirs), become argumentative with guards that call in asking questions, and do not respond to emails in a professional fashion.
Personally, when they hired me, they made me sign the wrong paper work and insisted it was correct, even though I told them that it wasn't even my name, social security number, or the site that I agreed to go to on the documents. During my orientation that took place at HR days later, they pulled me aside and told me that I did indeed sign the wrong papers and that I had to start at my post late because of their mistake. After that, they said that i had 'failed' the personality exam to get hired on, but continued with my hiring process anyways. When I asked questions regarding why that's even possible, they wouldn't give me any more information. However, when setting up direct deposit, they needed a direct deposit form, and wouldn't use any other information, even though all the banking information that I was able to provide at the time had the same exact information that I had provided to them upon hiring, plus more. Instead of telling me that what I had sent them wouldn't suffice, they decided to try to send a pay card (which has a usage charge connected
Buyer beware- they make promises regaurding compensation and never give you any copies of anything the employee signed
The only enjoyable part of this 7-day assignment was the super cool people I met and we quickly became united by comparing notes of the false promises. The management team could have NOT possibly been more unorganized. People were left wondering what the following day schedule would be. I stayed up waiting for the main manager to send her job assignments and start/end times . 2 nights I was up until midnight continually checking every half hour with the front desk- nothing, NADA.
There were a few components making this security detail "frustrating"
Most of the supervisors had no clue what was going on, consequently, people were abandoned at their posts. Many people had not received something as simple and humane as a bathroom break. Many people had accumulated 3 days worth of staff catering vouchers because no one ever showed up to ensure they got breaks. Now let's factor in were about 11,000 feet in the dead of winter on top of a mountain (temperatures with windchill factoring exceeding 10 below zero). I nearly sustained frostbite to both of my feet. Had us worker bee's not looked out for one another in the absence of a supervisor, there could have been many reported cases of amputations. Thank GOD I brought an ample supply of adult diapers (to be handed out) to relieve ourselves in since bio-breaks were greatly overlooked.
What did I learn? I learned to watch out for A-#1 and secondly, watch out for my fellow teammates. As I said, if we didn't look out for one an
To start off, I would like to say that Securitas is by no means the worst company to work for. The management is actually reasonable, just overwhelmingly busy and sometimes have issues getting back to you on time. In the rare instances that you work with other guards, they tend to be cool, kind, and generally warm people to work with. All in all, a lot of good things came from my time with Securitas, including a number of friendships I hope to retain.
However, these perks do not amount to comfortable living arrangements, nor to necessarily good work. If you wind up working for their retail positions, you are the defacto face against any and all trouble. Absolutely expected in a security position, but not for the pay offered. I was only making 12/hr while expected to drive from SE Aurora to NW Denver, Golden, and various other locations. There was no offer of compensation for gas mileage, no mention of the possibility of pay increases, and regular payroll issues (receiving improper payment) when I was eventually put into stores that had higher pay rates in my final three months.
Further, there was no such thing as hazard pay, and it was regularly expressed that one should avoid filling out paperwork on hazards and dangers encountered during shift to make things "go more smoothly" rather than an expressed desire for accurate and vigilant reporting. I was often deterred by other guards and supervisors in lower management positions from filing reports on knives being drawn,
The job was easy enough, and paid decent ($13.50), however the problem became that for the particular location, they didn't have enough Supervisors. They didn't want to promote people that were already there it, there were a couple offers to people but even they wanted nothing to do with it. It took them 2 weeks before they let me insert dates into excel on my own. (Like I didn't know how to use Excel before? 😆) Completely asinine processes, to delay new people from sticking through it.
When I first started there were only two comms officers working 7-days/12-hour shifts, that's not promising for a prospective employee. I didn't work there long because of the mentality of the supervisors. Mainly, the main one. They were in the same boat as the comms were when I had started, they were working 7-days/12-hour shifts. They couldn't get people to actually want to come in and play along because unlike the comms process, this process was like 2-3 months. Completely unfathomable.
[During training you are paid much much less as well]
The mentality though that I'm referencing is the supervisor who seemed to still be living in highschool. You'll know him when you meet him, if he's still there if you work for Securitas and get this location.
He would always be in the 'office' that the comms officers were, since that's where the supervisor's computer was. He would consistently complain about other employees even though he had no room to speak on it. For example, all supervisors are c
Prosdecent pay for the amount of work you are actually doing, easy work although backwards and tedious
Conschance of having to coexist with immature drama from grown people in their late 30s, slow burn on getting any form of replacement should someone else in your area quit
Good place to put your feet through the door of Law Enforcement, but don't make this job permanent.
Posted in Green Bay, WI and an officer at Green Bay Dressed Beef /American Foods. Coming from Army active duty I picked up this job fairly quick and easy.
Job Work/Life Balance:
You will be posted by yourself after training log incoming and outgoing traffice/trucks/cattle trucks/ and assist in pickups and delivery as needed. I work second shift which is 1pm-9pm. Get's super busy depending on some days but only till 3pm. Anytime after that it's just plain boring. All the trucks have left. All of first shift is gone and there is minimal to no traffic. So you're stuck with a boring place to be. Supervisor looks down on playing on your phone because it keeps you distracted. Though true how else can you pass time? Just keep your focus and be observant. This place has an rotational schedule but feels more like part time with 40 hours. You never have fixed days off and the schedule is never rotational. It goes by where they need you and when they need you. It goes Friday - Thursday. I have been scheduled to work 9 - 11 days straight because of this trend. Requests off days are usually honored and supervisor is usually good about it. My days off are usually not consecutive. Be prepared to work alot feeling like you have worked overtime but in reality you just fulled 40 hours a week.
Compensation/Benefits:
I started with 9.25 with 7.25 paid training. Six months passed and I have 9.75. A year passes and now I am at 10.20 an hour. Really bad pay and even with good money
ProsGreat People. Great Benefits. Good security experience.
ConsWorst than average pay. Long working periods. Management needs coffee to live.
This is a long review but hang in there I have put a lot of good information in here.
I have worked for this company for over two and a half years at the same site and if I could give the company a 2.7 I would feel more comfortable. The only reason I have stayed so long is due to school and having plenty of time to study this may not be the case at any other site. My site was very relaxed and easy but most of you won't be so lucky most of you will probably be flex officers.
I have a few tips for you to to watch out for with this company. They are breaking the law, you will work 40 hours and if you work at another site after that you will not be paid overtime because you are working at a different building I do not know how they get away with this. Know your union rules because they will break them if you aren't aware. If you flex plan on working 60+ hour weeks with different pay at different sites so keep a very close eye on your paycheck and take the time to calculate it because they will short you if your careless. Also if you do not want to work so many hours and you start refusing work then you will be blacklisted and eventually get little to no work. They will always remember the times you did something bad and forget any and all favors you have done them I myself have refused to help them for a long time now but since I work a regular site they can't do anything to me. If your forced to work a double you can call and request your next shift off if you don't want
You Can't Trust 5-Stars (Long review from an employee)
Cons.
I was excited to start my new career for Securitas. I went all-in and dedicated myself to learning everything I could in hopes of rising through the ranks and exceeding expectations...
...then I learned it wasn't a security job at all:
it was in-person customer service. It wasn't actual security work. For me and many others, anyway.
They'll side with their contracts over you every time if you get into trouble, even if they sweet talk you like you're the best person ever.
The managers/supervisors are over-worked and underpaid.
Securitas is often short-staffed so your hours could be long but if they find enough people, the "troublemakers" are out. Maybe that's being fired, or maybe that's just not being given a job placement and have to wait at home for a week or two, without pay...which is 15 an hour for most posts.
Contact for your branch is difficult enough (via email and calls), but contacting the National Branch is complicated. I've also had few contact moments with my branch manager. You don't work under the thumb of a boss, so-to-speak. You're on your own but often on camera.
When you're hired, you're supposed to be trained for CPR, First Aid, Self-Defense, etc. They told me they put off training due to the Covid19 scare. You're just a regular person in uniform.
If you manage to make it 90 days full-time, they offer health and dental, among other perks, but only during open-enrollment periods and the most basic coverage is about 150 dollars - per week -
ProsSelf-Management, Granted Authority, Plenty of Hours, Easy
As an employer, Securitas Security Services had its pros and cons. First, they could provide raises to those unarmed and armed security officers who are dedicated, hard-workers who go out of their way to give all to their jobs and deserve pay increases. Securitas does not seem to care whether or not they keep their reliable and dedicated employees. It seems to me, that they would rather not give a raise to anyone and keep hiring multiple people to cover positions, where others have quit. THINK OF THE COST OF THIS, Would it not be cheaper to give their reliable employees a little bit of benefit, instead of extensive cost for hiring and rehiring over and over again.
Another issue with pay is that they will hire and pay a site supervisor a certain wage, and say they don't have any other positions available for transfer or promotional purposes and turn right around and hire regular guards for those very reasons to cover posts and pay them more, than a site supervisor makes.
Securitas Security Services also does not take into consideration of a perspective employee's education and experience when figuring their start pay rate. Securitas Security Services, would have a better reputation and standards with their clients and increase sales if they focused more on their hiring and maintaining of their good employees and quit hiring just anyone to fill a position and pay them more than their regular, long-term employees.
Securitas and Pinkerton Services used to hold some-what of a r
Prosjob security, work-experience.
Conslow benefits, low pay, job boredom, lack of respect for employees, lack of proper training to employees, concerns from employees not being addressed.
Lowest pay rates of all security industry companies. Hence the huge turnover of vacancies. Some of which as seen here advertising vacancies for 0.01P above the minimum wage.
Zero effort made towards training guards or keeping in line with security industry procedures or health and safety protocol. No updating of procedures.
The safety of guards compromised daily,
Staff are an oversite to the greed expressed by management. Handling of client income and demands by them are far more important to them than the guards representing the company, who receive only a small fraction of the high charges made to the client for the guards.
Security of guards themselves not an after thought once they are dumped into a role which is all their focus begins and ends with, filling constantly emptying spaces within the work force. Which should be referred to as a stark warning.
Guards pay constantly an issue, you work but do not expect your pay to reflect that. Constant errors require constant calls till you are paid correctly. Nightmare to arrange holidays. Unexperienced guards "will" be taken advantage of and guards holidays lost through the management team amd supervisor inability to find cover.
Supervisors and managers do not call check on lone staff left in premises on day shift let alone those left to protect staff, building and possesions on night shifts. It really doesnt bare thinking about if a serious incident were to happen.
The well being of guards is not a fo
ProsNONE
ConsTHIS COMPANY LEADS THE PUBLIC WITH A REPUTATION LONG PASSED AND GONE.
Questions And Answers about Securitas
What would you suggest Securitas management do to prevent others from leaving?
Asked Mar 15, 2017
I'd say to be brutally honest the managers need to not let their client's treat the site-supervisors as secretaries/assistants (personal experience). We was hired to look after the officers and lead them, as well as perform extra reports and supervision duties.
Answered Sep 13, 2021
Better pay and benefits
Answered Mar 1, 2021
What is the best part of working at Securitas?
Asked Nov 26, 2019
Paid weekly other then that nothing
Answered Feb 28, 2021
Getting paid every week but managers an office staff make it not a good company to work for.
Answered Jan 13, 2021
How flexible are your working hours at Securitas?
Asked Mar 17, 2020
Expect to go over set hours due call offs or not enough staff. Staying over for overtime is required.
Answered Jan 13, 2021
32 hours my hours are never flexible they give you hours as they see fit
Answered Nov 27, 2020
What is a typical day like for you at Securitas?
Asked Mar 17, 2020
Could be on foot or golf cart patrol. Taking temperatures. Checking in visitors, or at at truck gate. Depends what job site your at.
Answered Jan 13, 2021
This is my honest review of securitas security a day at securitas is usually at a site you do your rounds and write activities reports the site that they usually place you at is really not permanent it's temporary sites or you're watching buildings and the cameras are always watching you really not paid enough
Answered Nov 27, 2020
What tips or advice would you give to someone interviewing at Securitas?
Asked Sep 5, 2016
State police and licensing need to get involved with this security co. Securitas and them tell me what they think i been in security for a while nothing like them
Answered Sep 29, 2020
One of the worst places to work in America. DO NOT WORK HERE. YOU WILL REGRET IT, they don’t care about you, and will do anything to cheat you out of pay, and they fire military personal while they are away on orders.
