Determines medical necessity, applicable coverage provisions and verifies member plan eligibility relating to incoming correspondence and internal referrals.

As a Contact Center Agent you establish and maintain strong, collaborative relationships with customers to identify additional ways to be of service and ensure…

Paid time off (at minimum, 20 personal days + 7 holidays per year). You’ll spend the majority of your shift on the phone (inbound calls), speaking with…

As a Scheduler, you will be responsible for scheduling patient testing/procedures/admissions; obtaining pre-cert/authorization numbers and entering in the…

Performs activities relating to inbound calls and/or emails from tenants, vendors, potential tenants regarding company rental information, questions and…

Collect and gather information to conduct interviews to make eligibility determinations for medical, food, and financial assistance.

Display a positive work ethic, strong interpersonal skills, adherence to company policies, and a commitment to excellent customer service.

Collect agenda items and materials prior to a meeting, consolidating presentations. Compiling and reporting metrics from senior leadership across various…

Solve problems quickly and create resolutions that bring in revenue on a regular basis. Negotiate, collect and resolve accounts using a consultative approach to…

They will continue to support agents after training by monitoring their progress, ensuring that they understand and meet expectations, answering their questions…

Take accountability for their workload and own the customer issues from start to resolution. Care about people and want to see them succeed.