Cons
Armed and unarmed robberies............
Low pay - almost make minimum wage. Sally's products are things that you sell but that you can't afford to buy, so you have to wait to earn points or get them for free as Sally's gifts.
You pay taxes on "free" gifts.
No health insurance - What benefits??? Sally's offers associates health insurance but almost all of the girls at several of the stores I was transferred to (except one girl) said that they were too poor to afford health insurance.
Low pay - despite getting Sally's Reward points to buy Sally's online products you really can't afford to buy life's basics...like food, water, shelter, health insurance, or transportation to Sally's...which for women..that's just too poor.
No overtime pay. No paid lunch break.
Rotating schedule. - It's difficult or impossible to work a second job or attend school because the schedule changes every week.
Transfers - to stores that had theft - you can get transferred to stores that were recently robbed even if they are far away, because staff at the robbed stores usually quit less than a week after the crime occurs, making the store short of staff and down in sales. if a store needs employees, it borrows employees from other stores (your store) and the manager selects who must go and it is Mandatory.
Post Traumatic Stress - some of the girls seemed to have some symptoms of post traumatic stress after getting robbed on the job.
High Turnover - i saw high employee turnover
Fun place to work, but overall store employees seem very undervalued
I think the company has gone through a lot of changes the past several years. Many of them have been for the positive, but there’s still a lot of room for growth. One of the biggest challenges of the store I managed was the shortages in products due to things still catching up from Covid shutdowns, but we tried to make it work. I also often felt that upper management and corporate really didn’t give stores enough hours to work with. There were days where I’d have a line of like 7 customers, and some would put down their products and leave because I was working by myself and I didn’t have enough hours in my budget to have another person working with me. Even with two of us there, at times when we were both busy helping someone, it became really hard to both give the customer the help they needed AND help everyone else at the same tone. I saw that as a major downfall of the store and the company. This was a pretty high volume store. One of the highest producers in the district. But I know it could’ve performed even better with more staff. It was also very difficult to hire decent employees who only wanted $12-$13/hour, working a max of 20 hours a week, but also while having open availability to be scheduled to work evenings and weekends all the time. It’s not feasible to expect an adult person (they don’t hire under 18) can accept that hourly rate and that few of hours. They’d almost always need a second job, which made scheduling very difficult. It was just really unrealistic
ProsFun place to work, decent health benefits, good hourly pay rate, free products, discounts, fun coworkers
ConsNot enough hours in budget for some busier stores, health benefits only available to store manager level and above, not able to hire employees above 29 hours, low pay for part-time employees, company doesn’t seem to really value employees, training was disorganized, felt set up to fail
I came to the company beginning of 2021 and I was really excited to do so. I had a strong interest in hair care (I still do) and figured that Sally would be an excellent job for me while I'm in graduate school. I was told that schedules were flexible and I was hired pretty quickly. My coworkers were hard working and were pretty cool to work with. The manager was also friendly. The job has its fair share of perks with the 30% employee discount being the biggest one, but once I actually started the job I started to see some substantial problems.
One: part-time employees are required to do more than our pay reflects. One of the things that we have to learn how to do is open and close the store and registers. There's nothing inherently wrong with this, however management should at least be present for this procedure. Most of the time management is not there, especially when closing the store. There are also times where employees are sent to the bank to make cash deposits on the company's behalf instead of having a company like Brinks come to the store and transport it to the banks in a more secure fashion. I was never fully conformable with this because the entire setup in insecure for both the employee and the company's assets.
Two: Speaking of security, there is no security for us when opening and closing the store! Most stores have some kind of blinds or barrier when the store is closed so that people can't break in. This is especially essential when the store has giant wind
Pros30% employee discount, learning about new products, bi-weekly pay
ConsInsecure working environment, broken scheduling system, unhealthy push of store credit cards
I worked here as a Brand Associate for nearly a year and during my time here I had 3 different managers assigned to the store. The manager they assigned to the store before I quit was completely unprofessional and bullied other employees, including myself. She had written in a journal in which she left in the back table for everyone to see nasty things about her “impressions” of all the girls working at the store. She also would do no work while in the store, rather just sit in the back on her phone pretending to do “schedules” almost every single day for 12 hour shifts. She would demand every plannogram be updated but never once in the few months I worked with her did I ever see her lift a finger to do anything in the store. She made us text her pictures of us mopping the floors, doing plannograms, front facing product, and the windows outside when she was not at the store, and if we didn’t, she would send out nasty messages in the group message saying she would write us up. I contacted the Employee Concern line multiple times more specifically about the journal situation and every time they were called the brushed it off and DID NOTHING ABOUT IT because the DM wants to play favorites rather than HELPING their employees when something inappropriate is going on. The manager made me so miserable I quit on the spot and texted her (since she was on “vacation”) saying I will not be coming back. Fast forward a few weeks later; she’s leaving the store and transferring to a new one.
As Store manager of 4 years this has been the worst most stressful and discouraging place to work ever.Poor leadership starts with corporate.Regional Director doesn't know how to talk to people;that's customers and employees.The District Manager is low key racist and has been under investigation before regarding this matter which speaks volumes about the overall company seeing that it's swept under the rug and he's still in his position.He disrespectfully addressed me as a slave driver to ome of my associates,in front of a customer.He talks about employees to other employees as if we don't all communicate with one another and threatens you with his authority when his actions are questioned.He shows favortism amongst stores and only advances those on the favorites list.The company is always changing so when employees have questions the DM never knows anything and talks to you like your stupid with sarcasm.There are always issues with paychecks.Coupons never work so we as employees have to deal with angry customers because of corporate errors.This company only cares about their profit and not the employees even if you have a license or degree bringing forth the knowledge required to boost sales they way i did which made me a top performer in my district but no credit was ever received.The DM only seems to care when it makes him look good on paper to corporate and when he is receiving a bonus on you store making monthly quota;The managers receive bonus too but part time associat
I thought I would love working at Sally's, and I did at first. I have a cosmetology license and making my sales goals was easy because I knew exactly how to help with complex customer needs. However, I began to realize that this was an unfair company; sometimes on the manager's part and sometimes in regards to company policy. I was hired on as part time (15-20 hrs/week). I found myself working 36-38 hours a week. My manager would work me just a few hours under full time so as to avoid having to provide employee benefits to me. In the four months that I worked there, I NEVER had a weekend off. I understand it's retail and weekends are a must, but one weekend out of the month would have been nice and doable since there were enough employees to rotate. During my last month there, the company made some policy changes that I highly disagreed with and was honestly the final straw. I would work 9 to 10 hours a day and had my lunch break cut down from one hour to thirty minutes. My manager was still allotted an hour lunch, even though she was not on her feet as much as we were. The next change that I felt was wrong and honestly unsafe was the fact that we went from closing with another employee during the week to having to close alone. I worked at a San Antonio location and thought that this rule put us at risk for robbery or harm. However, our manager said that they did not want to have to pay two people to close during the week because it was slow. Another policy that I discovered
ProsIf your hobbies and interest include beauty, you may find this job fun and easy.
Busy work physcially, but free product, and always new products coming in.Nice repeat customers and professionals.
As a manager there was always a lot to do on a daily basis. This could be a bit stressful if your store operated with a small staff. Staying on top of shrink could be challenging as there was usually only two employees in the store at one time most of the day and only one at a time for the first 3 hrs. of the day. This was not good when store became busy. If one employee was out on vacation, maternity, or sick this made it hard for regular time off. Each day had its own tasks and I cross trained employees so everyone could do multiple things when needed. Shipment each week . Constantly bending, moving, and working with customers too. Kept a good environment with little to no drama. Hardest part of job was keeping down shrink due to small staff, and hiring reliable employees and training. Overall we had ongoing training, enjoyed free product, and employee discount. Enjoyed incentives for good sales and bonus, 401k. Was very rewarding when I got positive customer feedback, and overall pleased with the politeness of my staff and repeat customers. Unfortunately poor upper management with little to no support or lack of professionalism and communication. Poor H.R. I learned that time is of essence, good honest employees are a gem and how we relate makes for good productivity and a great environment. Had a good run, BUT....one bad apple spoils the whole bunch. This could come in the form of upper management or new employees. Beware of so called investigations and do not cross tha
Prosconstant training, free products, incentives for good sales
Conslack of support from upper management / lack of respect towards managers, small staff, open during bad weather such as snow and ice. Even when no power, poor Human Resource department.
I worked at sally's for almost 3 years and I can tell you ALL departments are severely understaffed!
The corporate workers are EXTREMELY unhappy and they aren't pleasant to work with. I have come across being micro-managed, harassed on a daily, expected to do other people's jobs, and I have also reported these issues to upper management to only watch the bullies get rewarded.
The only good thing about this place is that you get an hour lunch, which you will absolutely need to have a cry session in your car, and a store discount.
Here are the other CONS below:
+ Mean girl mentality- I had issues where I was being so closely monitored to the point that I would need to tell them what I was doing at all times.
+ All departments LOVE LOVE LOVE to micromanage and place blame on the black sheep employee of the department when something goes wrong.
+ Not a whole lot of training happens literally you get thrown into your position without knowing what to do.
+ If you ever experience harassment and report it the harassers are automatically rewarded (thanks to education and show director for “protecting” your co-workers who were open and honest with you to only do nothing in return)
+ Directors & VP’s have NO idea what we normal people do and it’s frustrating how we have to constantly repeat what our duties are. Also, have NO idea how systems work.
+ Company is constantly doing layoffs and recently laid off a lot of people after FURLOUGHING them for 3 months and promising to br
I have worked at two store locations in the 2 years I've been with the company and my co-workers in both locations are wonderful and the store managers and assistant managers are easy to work with. I love the beauty industry so the job is (or was) perfect at first. But the company as a whole has MAJOR flaws. The biggest being in the IT department. For months the (point-of-sale registers) have been malfunctioning an intolerable amount and the billion dollar company is too cheap to fix the issue. Software is from the 90s and in this day and age, the computers should be automatic and not require employees to memorize 100+ coupon codes for every sale that change every month. 65% of the time the codes don't even work and we are stuck manually adjusting transactions and going back and fixing messed up transactions. The registers freeze up super bad on a daily basis. It often can take 5 min for a sale of less than 10 items. NO EXAGGERATION THAT IS HOW SLOW THESE COMPUTERS ARE. There is no sign of future change. If they were to fix that it would be a much more enjoyable job. There is also barely any room for advancement. Basically you would have to be the managers favorite and get promoted to assistant manager and wait years and years for the store manager to retired and take over for her. Then MAYBE become selected to move up to district manager. Not impossible but pretty freaking hard. Also the company is realigning and making big changes. One of them was firing a large number of
ProsFree products every month, good discount at Sally and Cosmoprof, vacation time, reasonable about scheduling
ConsSlim room for advancement, NO pay raise, registers malfunction severely on a daily basis, company is cheap and penny-pinching and does not care about employees
Sally's beauty supply would have been a great job if they wouldn't have went through 7 mgr's in just a short period of time they never found anyone that done there job right. I had a death in the family at Xmas in 2010 and i was supposed to get 3 payed days off for being an employee with the company and they didn't give it to me because they did not have a reliable mgr so I decided to quit because if they were having trouble meeting the requirements of there on rules then i honestly did not think it was getting any better so I quit. I was working over 60 hrs a week away form my children and husband when I finally quit and moved back to VA to help care for family instead. The most enjoyable part of that job was to help the customers with any questions about the beauty products as well that I did indeed have a passion for this field of work I loved working with the beauty products its what I know and loved I always wanted to work for a sally's since I was a kid but this one helped me make money and that was all, it was the kind of job where you really had no choice but to watch learn and train yourself and i did just that. We had a mgr come in once and at this time we had no security cams, system, absolutely nothing including no mirrors on sealing for theft or anything of that nature and so Sally's decided to get some security well this mgr said she could help that she knew someone in that field of work that could do it for a reasonable price so sally's said OK and proceeded
Conshardly no breaks and no proper management on staff
Are typical day at work would be:
- starting 15 minutes or more before my shift and getting things organized and ready for the day before I clocked in.
(Recommended by my manager... the district manager)
- following up with messages from upper management, other managers in the area needing help, price changes, store up to operational and loss prevention standards, team development, customer service, preparing and making report, preparing and shipping orders for businesses
- I advance my skills with selling techniques, customer service advanced training, product knowledge, further my knowledge in human resources, human rights, workplace standards, WCB implements, worker safety, politics of businessl
Unfortunately I found very little Resources as far as upper management non-political garbage. The successful managers in our area at the time had left coinciding with my leave. Being the area trainer in advancing my career so quickly due to my own professionalism and career drive, when I ran into shady dealings and Misrepresentation from upper management I unfortunately was used as the scapegoat when I personally had brought to light issues that I or my team was uncomfortable with.
My coworkers were great to work with as well as my team that I had built myself over the two years were wonderful and I still do references for them as well as the reach out to me still for professional and career advice.
The most enjoyable part of my day was seeing the benefits of my t
ProsSee review
ConsSee review
Questions And Answers about Sally Beauty
What would you suggest Sally Beauty management do to prevent others from leaving?
Asked Mar 20, 2017
Management trains and leads to work safely work hard and works to keep the job establishing a positive learning experience along with being professional and caring to flexibility in scheduling
Answered Nov 11, 2021
People don’t leave good jobs they love, they leave toxic management. Be kind, set realistic goals for your team, take sexually harass seriously.
Answered Nov 23, 2020
What is the best part of working at Sally Beauty?
Asked Nov 29, 2019
Training / Pay/ Bonuses/ Career advancement / Family dynamic / Equality for all / Health & Welfare top priority for all to create the safest, fun, involved
workplace /
Answered Nov 9, 2021
It gives you beauty and retail experience.
Answered Aug 17, 2021
Does sallys drug test
Asked Jul 13, 2017
Sally has recently begun to do background checks.
Answered Dec 22, 2019
They do both!
Answered Oct 25, 2019
What advice would you give the CEO of Sally Beauty about how to improve it?
Asked Jan 15, 2018
Ceo Sally - Dynamic in adjusting constant change in a new normal - Creative in resolving challenges - Driven to provide a significantly impact for work/family balance- Personal development - pay and raises through the pandemic - adding on new hire's to support the economic crisis
A Hero behind the scenes making a huge impact in the world and communities
Award of Excellence
Answered Nov 9, 2021
My advice to the ceo is to shut your horrible company down. I hated working here.
Answered Oct 25, 2020
How flexible are your working hours at Sally Beauty?
Asked Apr 17, 2020
I guess it depends on the manager but if I put in a request off it got approved. The hours can be flexible since they barely give you any.
