Working at Qantas: Company Overview and Reviews

Qantas
Qantas
3.9
51 reviews
Qantas Ratings
3.9
Average rating of 51 reviews on Indeed
3.7Work-Life Balance
3.6Pay & Benefits
3.5Job Security & Advancement
3.7Management
3.7Culture
Headquarters
Mascot New South Wales, Australia
Employees
10,000+
Revenue
More than $10B (USD)
Industry
Transport and Freight

Popular jobs at Qantas

 Average SalarySalary Range
1 salary reported
$19.00
per hour
$9.50-$28.50
2 salaries reported
$75,750
per year
$37,000-$114,000
1 salary reported
$28.00
per hour
$14.00-$42.00
1 salary reported
$24.00
per hour
$12.00-$36.00
1 salary reported
$140,000
per year
$70,000-$210,000
Salary Satisfaction
56%
Of the employees are satisfied about their pay
Based on 51 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Discounts

Qantas Reviews

Popular JobsFlight AttendantCustomer Service RepresentativePhone OperatorAeronautical EngineerBaggage HandlerCustomer Service ManagerAircraft MechanicCatering AssistantPresenterConsultantContact Center EngineerDuty ManagerFood Service WorkerGrounds CrewOperations AssociateOperatorPassenger Service AgentAircraft CleanerAirport ManagerChefCustomer Service SupervisorFreight CoordinatorKitchen Team MemberLead HandManagerPorterProcess WorkerRetail Sales AssociateRunnerWarehouse WorkerAccount ManagerAdministrative AssistantAdministrative ServicesAgentBaristaBusiness AnalystCargo AgentCatererCleanerCrew MemberCustomer ConsultantFirst OfficerForklift OperatorFreight HandlerFreight ManagerGround StaffInternInventory AnalystLine CookLounge AttendantMaintenance ManagerMaintenance SupervisorOperations ManagerPassenger AssistantPilotProject ManagerQuality Assurance AnalystRegional Sales ManagerReservation AgentSupervisorTechnical OfficerTechnical SpecialistTraineeshipTravel ConsultantAMEAME(Avionics) -Full TimeAccount ClerkAccount SupervisorAccount managerAccountantAccounts Receivable ClerkAdministrative CoordinatorAdviser, People RelationsAir Service OperatorAircraft Maintenance TechnicianAircraft WorkerAircraft workerAirline food consolidatorAirport - all aspects of freight. Import/exportAnalista de NegóciosAuditorAvionics EngineerAvionics TechnicianBartenderBuilding MaintenanceBusiness AssistantBusiness Development ManagerBusiness Systems AnalystCabin LeaderCall Center RepresentativeCall Center SupervisorCaptainCatering ManagerCell LeaderClerkClifford Wallace AgencyCloud ConsultantCoachCommercial ManagerCommittee MemberCommunication SpecialistCompliance OfficerControllerCoordinatorCounter ClerkCustomer Care SpecialistData CoordinatorDigital DesignerDirectorDirector of Food and BeverageDriverEngineerEngineering InternExecutive AssistantExecutive ManagerFREIGHTFinancial ControllerFlight consolidatorFloor ManagerFood Service AssociateFood and Beverage AssistantFreight AgentFreight servicesFrieghtGeneral ManagerHead CookHost/HostessITInventory ControllerInvestigatorLaborerLead CleanerLead DeveloperLoaderLogistics AnalystLogistics AssociateMail HandlingMaintenance PersonMarketing ManagerMechanicMentorMerchandising AssistantNetwork AnalystOffice CoordinatorOffice ManagerOperations AgentOperations AnalystOperations SupervisorOrder AdministratorOwnerPackerPainterParking AttendantPayroll CoordinatorPerformance AnalystPersonnel OfficerPracticum TraineePricing AnalystPrivate First ClassProcessorProductionProduction LeadProgram DirectorProperty ManagerRamp and BaggageReceptionist/ClerkRecruiterRecruiting CoordinatorRegional ManagerResource AllocatorSafety SpecialistSales ConsultantSales Support RepresentativeSales and Service TechnicianSection LeaderSecurity OfficerSenior Business AnalystSenior ControllerSenior DeveloperSenior EngineerSenior Medical OfficerSenior Sales AgentSenior Sales ManagerSenior Service CoordinatorServerService CoordinatorSkilled LaborerSoldierStockerStocking AssociateStudent InternSupply Chain SpecialistSwitchboard OperatorTax ConsultantTechnical ConsultantTechnical EngineerTechnical LeadTechnical SupportTest LeadTicket Sales RepresentativeTow Truck DriverTradesmanTraining CoordinatorTransformation ManagerTravel AgentTreasury Settlements OfficerVice President of Information TechnologyWelderex qantas employroster/administraton officersupervissor general mantenance

Overall Reviews at Qantas

4.0
Vice President of Information Technology | Los Angeles, CA | Aug 30, 2018
Work Culture
High pressure and time sensitive work culture, fun and exciting place to work, there are always new and exciting projects to work on. I would recommend this organization to anyone in the aviation industry
5.0
Reservation Agent | Los Angeles, CA | Aug 18, 2012
Productive Job environment
Working at Quantas Airways was a life-changing experience. Moving caused me from leaving that job. If they had Quantas Airways in Atlanta, I would've been transferred. While I worked there, I met many well-known celebrities during the process. It's a great company to work in.
Prosperfectly fitted schedule
Consn/a
3.0
Customer Service Representative | Los Angeles, CA | Jan 14, 2015
Everyday different expectations
What I love more the my job is the is no one day same as the other,in the airline business
5.0
Aeronautical Engineer | Los Angeles, CA | May 1, 2018
Excellent stepping stone
I enjoyed working for Qantas. After working there for over 8 years, the management style is what drove me away. Manager (at the time) was a great people person, his management style was questioned (by many). Other than that, it was an awesome place to learn and work.
ProsGreat place to learn and sharpen one's skills. Travel benefits
ConsLabor protection was overseas. Manager did not seem to comply with set rules (at the time)
2.0
Regional Sales Manager | Chicago, IL | Feb 18, 2015
Very conservative company
Australia focused, the US sales team has little impact on the decision made in Australia. This company has beeen around for a long time, there is a lot of competition going to Australia, Qantas is most arrogant for superior product, but other airlines have caught up to the service levels.
Proshealth benefits
ConsSenior leadership is a challenge
5.0
Customer Service Representative | Los Angeles, CA | Jan 10, 2020
enjoyable
Productive and a fun active place to work ,keeps you on your toes . Working with management is easy going, questions are answered when asked ,a typical day at Quantas is like I said productive.
5.0
Maintenance Supervisor | Sydney, FL | May 27, 2019
Very competitive work force that were proud to work for the Australian iconas the rewards were great
Strong team culture and excellent management team. Training and development of staff was first class.I enjoyed working at Qantas Airways. In the mornings our team would load up a kind of baggage trolley where our large tool boxes were kept and hooked up to a Toyota landcruiser and we had our coffee and a tool box meeting and discussed our work package for the day and how we were going to achieve the outcomes We left went to the Sydney International Airport for the arrival o 4-8 aircraft to be serviced by our team. After each aircraft had been checked and serviced and tech log defects repaired or were reassigned at a later time due to time constraints we assisted the flight crew in the departure of the aircraft. Some aircraft required to be towed from the airport to the Qantas hangars for major rectification and we towed the aircraft in to the hangars and commenced rectification on various A,B,and C checks as required.
Prosdiscounts and free trips
Conswas made redundant in 2006
1.0
Phone Operator | Ramp, WV | Jul 31, 2016
Management gives reduncies to hard workers!
Well I worked for this airline for 16 years, and having put them for a reference to find employment is utterly disgusting. They have changed human resources officers like toilet paper not given a good reference or acknowledging I even worked there. Where other airlines require you to have Medium rigid or heavy rigid to work in cleaning , Qantas does not because they are looked after and other airlines are second rated. Qantas , since 2006, ten years have past , and they have increased their workforce by 40%. Those that have been given compulsory reduncies could have been given part time or casual employment. Disgusting. As for family life , working shift work 7 days a week not seeing the kids grow up , again disgusting. 1970's child care centres rarely existed now woman are forced to work and cook and clean and spend 30% of wages to child care centres ........ etc etc etc .
ProsCannot think of anything.
ConsDiscounted travel no guarantee on stand by for days!!
5.0
Account Manager | United States | Feb 7, 2015
Great team dynamic, challenging atmosphere and strong culture
Greatest culture i have been able to work with. Great people, challenging work load, great management . Growth opportunity Motivating management team Great benifits USA
ProsGrowth and challenge
ConsNon
1.0
Aircraft Mechanic | Los Angeles, CA | Jul 4, 2019
Worst management
Pay rate lower than another companies, unfair pay rate for between employees. Management has racist. Stupid schedule that no one like for aircraft mechanics. They're abusing the employees in US. Need union in US
4.0
Executive Assistant | Mascot NSW | Jun 2, 2020
Workplace culture
Great place to make longterm friends and a good vibe, would highly recommend this company to anyone, need to be a hard worker but the benefits are so worth it
ProsStaff travel
2.0
Business Development Manager | Vitória, ES | Nov 14, 2021
toxic work culture
great colleagues outdated HR and leadership style lack of competency in middle management level, reason could be that no formal qualification is required sole focus on shareholders means employees needs is ignored overall management focusses on itself creating a toxic corporate culture
Prosstaff travel
Conscorporate culture
2.0
Baggage Handler | Mascot NSW | Aug 24, 2020
It was ok.
I started working along with 2 other students and we were basically just thrown wherever as we weren’t put in the roster and timetables straight away. There was multiple occasions where the allocation officers would put us on jobs we didn’t know how to do because they didn’t train us, there was a huge disconnect between my traineeship company and Qantas as there were several ongoing problems that were never solved such as getting appropriate uniform, we never received jumpers even during the winter time. Despite all the issues I encountered while working there I enjoyed the job itself, it’s a good job for someone who is hands-on and there was always a lot of work considering aviation runs 365 days a year
ProsFun job, good co-workers, flexible
ConsNot much communication, hours differ, poor traineeship management
5.0
Recruiter | Mascot NSW | May 14, 2020
Outstanding place to work!
Qantas is one of the best places I’ve ever worked. It’s collaborative, consultative, effective, professional and fun. The team I worked with were fabulous! I loved every minute of working at Qantas. The only reason I left was because it was a really long commute for me. Benefits by the bucket load and lots a great career opportunity too.
5.0
Engineering Intern | New South Wales | May 11, 2019
Dynamic, young and international
As an international intern, I had the opportunity to work autonomously on an interesting project, with the support of an entire team. Very enriching as a first mid/long-term professional experience
5.0
Aeronautical Engineer | Sydney NSW | May 1, 2020
Great place to work. Been there for 30 years
Typical day includes maintenance and servicing of Qantas and other operators aircraft Learnt many skills including time management team work and communication skills Hardest part of the job is dealing with unfavourable weather conditions Best part of my work is the supportive workers and management that I am involved with
5.0
Transformation Manager | Mascot NSW | Sep 3, 2019
People make the difference
Great pride in the brand. Fun and interesting place to work. The people make the difference. Very safety conscious and it must be applied in all you do.
4.0
Cloud Consultant | Mascot NSW | Nov 28, 2017
Productive and fun place to work at
chat with my scrum masters on typical story points and how we can go faster work on my financials and see where we can spend more to make our budget expectations i learn about the Airline industry and how many depts exist that i didnt realise Qantas was into
3.0
Customer Service Representative | Perth WA | May 7, 2015
great people great place to work
Need a Career change have to work soooooo much overtime to make ends meet, so i don't have much of a social life, other than that its a very good place to work
Proscan do shift swaps with workmates
Consrotating shifts, sometimes morning, arvo and nights all in a week
4.0
Data Coordinator | Sydney NSW | Jun 18, 2014
Interesting job that kept you busy
Turn on computer and then its go go go until the end of the day The different types of software and how important triage and perfection and exact information is needed to file the report,if not problems may occur. Easy to talk to. Listened when you have a problem. But at the time I was there they needed more staff, not less. Co-workers were the best I have ever worked with. So friendly and helpful, and pitched in when we were on a deadline and had back logs. Deadlines--no overtime given so you worked in your own time to try to catch up thru no fault of your own. Very interesting job, people you worked with, social and kept informed of things we needed to know with-in safety and our job. .
ProsIf you had an appointment or you were late or you wanted to go early, you could make up the time later.
ConsNot enough staff for the work load, so if we were behind it was our fault

Questions And Answers about Qantas

On average, how many hours do you work a day at Qantas?
Asked Aug 24, 2017
10. Expectation to complete lots of meetings and then do your day job
Answered Jun 16, 2019
8 hours a day
Answered Aug 30, 2017
Do you think working at Qantas is difficult?
Asked Mar 31, 2021
If you can get passed being short staffed, people constantly calling out, getting yelled at by the companies executive chef and working your tail off while the chef and sous chef do absolutely nothing, then yeah its easy
Answered Mar 31, 2021
What questions did they ask during your interview at Qantas?
Asked Jan 14, 2021
Why do you want to work for qantas? Do you like to travel? What do you know about Australia? Have you ever traveled with qantas? Can you multitask? How many years of customer service skill you have?
Answered Jan 14, 2021
How often do raises occur at Qantas?
Asked Jan 14, 2021
Once a year
Answered Jan 14, 2021
What is the interview process like at Qantas?
Asked May 27, 2019
Very prompt
Answered Jan 10, 2020