Norwegian Cruise Line

Working at Norwegian Cruise Line: Company Overview and Reviews

Norwegian Cruise Line
Norwegian Cruise Line
3.8
1297 reviews
Norwegian Cruise Line Ratings
3.8
Average rating of 1297 reviews on Indeed
3.4Work-Life Balance
3.5Pay & Benefits
3.4Job Security & Advancement
3.3Management
3.6Culture
Headquarters
7665 Corporate Center Drive Miami, FL 33126 (USA)
Employees
10,000+
Revenue
$1B to $5B (USD)
Industry
Restaurants, Travel and Leisure

Popular jobs at Norwegian Cruise Line

 Average SalarySalary Range
1 salary reported
$9.00
per hour
$7.25-$13.50
3 salaries reported
$23,667
per year
$14,000-$39,000
1 salary reported
$16.00
per hour
$8.00-$24.00
1 salary reported
$3,000
per month
$1,500-$4,500
1 salary reported
$4,500
per month
$2,200-$6,800
Salary Satisfaction
55%
Of the employees are satisfied about their pay
Based on 1003 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

Norwegian Cruise Line Reviews

Popular JobsServerStewardConsultantUtility WorkerAssistant CookBartenderGuest Service AgentCookPlannerSous ChefHost/HostessReservation AgentCustomer Service RepresentativeAgentChefYouth CounselorStewardessPastry CookStorekeeperHousekeeperSupervisorManagerRestaurant ManagerSpecialistBakerHead ServerPhotographerAssistantCasino DealerDancerDirectorRestaurant StaffBar ManagerDishwasherJunior WaiterLine CookAdministratorAssistant ManagerBroadcasterButcherCrew MemberCruise StaffDealerGroup ManagerLearning and Development AssistantReceptionistRoom AttendantSecurity GuardSingerAssistant ChefAudio Visual TechnicianBaristaBuyerCall Center RepresentativeCashierCruise AgentFinancial AccountantHelp Desk AnalystHost/ServerHousekeeping ManagerLaundry AttendantMusicianProgram ManagerQuality Assurance AnalystRecreation StaffSales AssociateSlot TechnicianTraining SpecialistAssistant DirectorAttendantBar StaffButlerCleanerDirector of Food and BeverageDirector of Human ResourcesElectrical EngineerEntertainerEnvironmental ManagerExecutive ChefExecutive HousekeeperFood Service WorkerInside Sales RepresentativeLaundry PersonMerchantMesero/aRecruiterRefrigeration EngineerRoom Service ServerSales ConsultantSecurity SupervisorShift ManagerTeam MemberTravel ConsultantAccounts Payable ClerkAdministrative AssistantAssistant Chief Financial OfficerAssociateAsst.cookBellmanBusiness AnalystChief AccountantConciergeCoordinatorCrew ManagerCustomer Relations RepresentativeDeckhandDepartment HeadDining Room ServerDirector of Public RelationsDisc JockeyElectricianF&B ManagerFine Dining ServerFirefighterFlight AttendantFood and Beverage AssistantFood and Beverage ManagerHotel ManagerInstructorMaletero/aOperations ManagerPastryPayroll SpecialistPerformerPersonnel ManagerPrinterReservation SpecialistSales AssistantSales RepresentativeSales SpecialistSanitation SupervisorSanitation WorkerSeamanSecretarySecurity OfficerSenior AccountantSenior Business AnalystService CoordinatorService associateSlot AttendantStageSurveillance OperatorTechnical SupervisorTraining SupervisorTravel AgentYouth Coordinator1st Officer Navigation - MV Norwegian Escape3rd EngineerAble seaman y marinero ordinarioAccount ManagerAccount SpecialistAccounting ClerkAccounting SpecialistAccounts AssistantAccounts Payable SpecialistAdventure GuideApprenticeAsistente de direcciónAsociado/a de ventasAssistant EngineerAssistant Waiter en Cruceros VacacionalesAssistant waiterAssociate ManagerAudio TechnicianBanquet CookBar DepartmentBar WaiterBar staff.Bar waiterBar waitressBeauticianBeverage ServerBiologo/aBooking AgentBrand AmbassadorBrand SpecialistBusiness ConsultantBusiness Development AnalystBusiness Development ManagerBusiness Systems AnalystCage CashierCamareiraCarpenterCasino Reservations RepresentativeChef ManagerChief EngineerChief Maitre DChief Nursing OfficerClaims AdjusterCleaning ServiceCollection AgentCommanderCommis de Cuisine (H/F)Consulting ManagerControllerCook/ServerCoordinator Partnership RelationsCopywriterCredit ClerkCrew LeaderCroupierCustomer Relations ManagerCustomer Service ManagerCustomer Service/Sales RepresentativeData EngineerDatabase AdministratorDeck OfficerDepartment SupervisorDesarrollador/a de softwareDesk ClerkDevelopment DirectorDevelopment InternDietary AssistantDining Room SupervisorDirect Sales RepresentativeDirector of Business DevelopmentDirector of OperationsDirektor (m/w/d)DispatcherEarly Years EducatorElectrician AssistantElectronics EngineerEmployee InformationEncargado/a de restauranteEngineerEvent PlannerExecutive AssistantExpediterFirst engine officerFleet ManagerFloor ManagerFood & Beverage DirectorFood RunnerFrigoristaFront Desk AgentFront Office ManagerGSRGallery ManagerGarçomGeneral ManagerGeneral Office AdministratorGeneral WorkerGlobal Talent AdminGroup ReservationsGuest Service ManagerHEAD BAR DEPARMENTHostessHotel ServicesHotel hospitalityHotel utiltyHuman Resources AssistantHuman Resources InternHuman Resources SpecialistIGSInbound Customer Service RepresentativeIngeniero/a de producciónInside Sales Account ExecutiveInspectorInstallerInternInternational Relations OfficerInternet ManagerInterprète (H/F)Inventory ControllerIst buffetmanJanitorJefe/a de alimentos y bebidasJr.WaitressJunior ReceptionistKitchen ManagerLAUNDRY MASTERLabelerLaboratory TechnicianLaborerLandscape TechnicianLead CookLead HandLead SupervisorLegal AssistantLiaisonLighting TechnicianLimpieza y mantenimiento/aMaitre DMaitre d hotelMarine EngineerMarket AnalystMasajistaMassage TherapistMedical BillerMedical OfficerMedical SpecialistMozo/a de almacénMusic DirectorNCLNCL YPMNational Charity League MemberNowegian Epic. 1er contratoOiler/QMEDOiler/maintenance utilityOkOnboarding ManagerOperaio/aOperational ManagerOperations AgentOperations AnalystOperations AssociateOperatorOrganizerOutbound Sales RepresentativePCCPastorPastrymanPayroll AccountantPersonal AssistantPersonal Cruise ConsultantPhoto TechnicianPhysicianPianistPit BossPool AttendantPorterPortrait ArtistPrep CookPresserPride of AmericaPrincipalProcess OperatorProduct CoordinatorProduct Development EngineerProductionProgram CoordinatorProgram SupervisorPublic cleningQuality Assurance CoordinatorQuality Assurance ManagerRV TechnicianReceiverRecepcionistaRecepcionista BilíngüeRecreation ManagerRecreation staffRegional RecruiterRegistered NurseRepair TechnicianRepresentante de ventasReservations Reservations ManagerRevenue ManagerRoom ManagerSalesSales CoordinatorSales LeaderSalespersonSalva-vidasSchedulerSeafarerSeaman (carpenter)Seasonal Youth CounselorSef de SalaSenior Account Executive (m/w/d)Senior Business Development ManagerSenior BuyerSenior DesignerSenior Graphic DesignerSenior Guest RelationsSenior HousekeeperSenior Pastry CookSenior Project AssistantSenior ReceptionistSenior chief tournantServer/CashierService AssociateService CrewServicio al clienteShop ManagerShore ExcursionsShore excursion staffSnack Bar AttendantSommelier/aSpecial AgentSpecial Events ManagerSpecial Projects CoordinatorSr.WAITERStaff AccountantStaff CaptainStaff SupervisorStage AssistantStage ManagerStateroom StewartSupport CoordinatorSurveillance OfficerSushi ChefSwitchboard OperatorSystems AdministratorSystems AnalystSystems Integration SpecialistTSTechnical EngineerTeen CounselorTelemarketerTheatrical StitcherTherapistThird OfficerTrainerTraining ManagerTravel NurseTécnicoUSA, Head SteawardUnit ManagerUpholstererVendedorVice President of OperationsVice President of QualityWiterYouth StaffYouth counselorasst.cookcareer opportunitycasino slot attendandtcasino-dealerpatisierrecreation staff/sports staffrooms sysutility Gally

Overall Reviews at Norwegian Cruise Line

1.0
Inside Sales Representative | Gilbert, AZ | Mar 22, 2020
Poor Work Culture
Poor work environment, culture, and lack of respect. Supervisors were consistently unprofessional, encouraged employees to lie to customers, lacked support for employees.
5.0
Restaurant Staff | Miami, FL | Jun 16, 2021
Good company people are easy to work with you will learn something new everyday. Fun environment
Working with this company is a pleasure and a life time dream. Who else would say no to this company? After the benefits that they've given. A company with zero tolerance of bad habit and equal to all races what else could you ask for except for the salary. I encourage you guys to check their company and work with them.
ProsFree food free medical check up
ConsShort breaks
5.0
Executive Housekeeper | Honolulu, HI | Jan 15, 2020
rapid pace
Excellent place to work, with good benefits, Managements takes care of their teams. Good food and salary. Good benefits. Dental, health, 401 k matched
5.0
Senior Housekeeper | Miami, FL | May 6, 2021
See the world free and I enjoy working with norwegian with extra miles
Free accomodations food trainings and everyone welcome to the management regardless of race and you can see the culture and traditions of international crew members
4.0
Manager | Doral, FL | Oct 19, 2013
Fun and productive work environment
I ready enjoyed working for Norwegian in all areas of the company. The work environment is fun and relaxing and the company makes you feel like you are family and a part of all the advancements within the company and the building of the new ships and ports. Co-workers are friendly and the CEO/CFO and higher up managers are approachable.
ProsFree icecream and magazines for new builds and ports.
ConsAdvancement within departments
4.0
Guest Service Agent | Doral, FL | May 27, 2020
very standard call center
a very standard call center setup to assist clients with their needs.guidance and help was always provided but still the ambience of the floor was a bit grey.
Prossteady hours
Consshort breaks boring work
5.0
Team Member | Honolulu, HI | Dec 11, 2013
fun and great exsperince
it was alot vof fun got to travle the world and meet people from all over the world i would go back in a heart beat
4.0
Director of Operations | Miami, FL | Aug 16, 2017
you are on a cruise ship, how bad can it be
Everyone should have the experience of working on a cruise ship. It is like going to summer camp except you get paid for it.Days were sometimes long but always fun.
Prosroom and board are free while on ship
Conscommited to work 13 weeks 7 days a week
4.0
Ingeniero/a de producción | New York, NY | Feb 3, 2016
entretenida experiencia multicultural
Una gratificante experiencia trabajar con gente de tantos países y culturas diferentes, compartiendo intereses comunes, y conociendo lugares nuevos cada semana. Estar a cargo del teatro del barco y de los espectáculos y manutención de este, con equipamiento de ultima tecnología si duda que resulta gratificante para alguien que gusta de lo ultimo en esta materia. Lo difícil fue trabajar con un jefe americano que discriminaba a los latinos como yo, no fue fácil enfrentar esa parte, pero la supere con creces debido a mis habilidades comunicacionales y excelente interpelación con los demás miembros del equipo.
Prosconocer lugares y culturas diferentes
Consjefe discriminador con latinos, no hay día libre, solo horas libres.
4.0
Account Manager | Miami, FL | Nov 4, 2014
challlenging, fun
a fun place to work. although at times stressful, rewarding over-all
Prosgreat benifits, cruise benefits, great medical/dental ect.
Conslow salary
4.0
Director of Business Development | Montréal, QC | Jan 31, 2020
Amazing product to sell, strong believe in the brand
Who would not like to talk about travel all day!? Working each day with very passionate travel partners was nothing less than inspiring. It is a pleasure to stimulate their sales growth through Marketing Strategies, Sales plan implementations and dynamic trainings. To do this job, you cannot count the hours and extensive travel is require.
3.0
Sales Assistant | Provincia di Asti, Piemonte | Apr 5, 2019
fun to work and travel
I make it a great time to work on !great to travel and lot of safety while doing so ! clean, enjoyable, a lot of training to keep us with a great attitude with the guest !

Questions And Answers about Norwegian Cruise Line

How do you feel about the future of Norwegian Cruise Line?
Asked Jul 25, 2017
Surprised it lasted this long!
Answered Aug 13, 2019
They have some unlawful practices going unchecked and i see , no predict one big lawsuit in NCL future. Which i plan to sign in on, or maybe start the class action myself. NCL watch your labor laws. And the union, is unethical at best, dont even think they are looking out for you. Ohhhhh the things i have witnessed.
Answered Jul 21, 2019
What would you suggest Norwegian Cruise Line management do to prevent others from leaving?
Asked Mar 15, 2017
Evaluate the people in management! What I saw was horrible and very low pay and mistreatment of people...I was sent out to help with the huge turnovers in 2006
Answered Aug 13, 2019
The company should look back to how it used to run business 30 years ago. It used to be great working there 40 years ago. Cruise benefits were fantastic employees loved coming in to work. Everyone was happy to wake up in the morning and go to work for Norwegian Cruise line when Norwegians used to run the company . Good luck 🍀 to the company . I hope it does not go bankrupt. It would be a shame.
Answered Jul 25, 2019
What is the best part of working at Norwegian Cruise Line?
Asked Nov 30, 2019
Accomodation
Answered Nov 13, 2020
The best part was is the pay for high-performing sales people. Also nice are the prices when there are contests and the perks of the job - cruises.
Answered Nov 1, 2020
If you were in charge, what would you do to make Norwegian Cruise Line a better place to work?
Asked May 17, 2018
Developing the qualified crew
Answered Nov 13, 2020
Make mental health counseling and therapy available on board.
Answered Aug 15, 2020
What is a typical day like for you at Norwegian Cruise Line?
Asked Apr 8, 2020
Amazing day
Answered Nov 13, 2020
It may have changed since the pandemic however it typically included arriving early because you cannot be late to login to your computers and programs before your start time. You’re attached to your cubicle all day aside from your breaks and lunch. You get calls back to back assisting customers depending on the department you’re in. Occasionally on big old days team supervisors would walk around with a snack carts. I am slow days during the holiday season you may have a break between calls but you still cannot leave your desk.
Answered Nov 1, 2020