New Look

Working at New Look: Company Overview and Reviews

New Look
New Look
3.9
24 reviews
New Look Ratings
3.9
Average rating of 24 reviews on Indeed
3.5Work-Life Balance
3.1Pay & Benefits
3.5Job Security & Advancement
3.4Management
3.5Culture
Headquarters
45 Mortimer Street London, W1W 8HJ United Kingdom
Employees
10,000+
Revenue
$1B to $5B (USD)
Industry
Retail

Popular jobs at New Look

 Average SalarySalary Range
3 salaries reported
$14.56
per hour
$7.25-$25.80
1 salary reported
$12.50
per hour
$7.25-$20.50
1 salary reported
$34,000
per year
$17,000-$51,000
1 salary reported
$57,500
per year
$28,000-$87,000
1 salary reported
$18,000
per year
$14,000-$27,000
Salary Satisfaction
59%
Of the employees are satisfied about their pay
Based on 22 reviews
Benefits
Discounts

New Look Reviews

Popular JobsSales AssistantSales AdvisorRetail Sales AssociateSupervisorWarehouse WorkerSeasonal AssociateCustomer Service RepresentativeStore ManagerVendeur (H/F)Visual MerchandiserShop AssistantVendeur en Prêt-à-porter (H/F)Customer AssistantManagerSpecialistDeputy ManagerSales ManagerTeam MemberAssistantPackerConseiller de Vente (H/F)Sales LeaderWarehouse AssociateSales AssociateVerkoper (m/v)Administrative AssistantCashier/SalesCleanerClient AdvisorRetail Assistant ManagerSalesTeam SupervisorRegional ManagerRetailSales MerchandiserDependiente/aMerchandiserStagiaire (H/F)Stocking AssociateVisual ManagerAdministratorApprenticeAssociateCoiffeur (H/F)Customer Care AssistantCustomer Care SpecialistGeneral AssistantOrder PickerRetail AdvisorRetail SupervisorSecurity OfficerSenior Sales AdvisorSupervisor AssistantVendedorAssistant Administratif (H/F)Assistant ManagerAssistant Store ManagerAuxiliar administrativo/aBeauticianCaissier (H/F)CashierChef de Rayon (H/F)Concession ManagerCustomer Service SupervisorData Entry ClerkDepartment SupervisorDirecteur de Magasin (H/F)GerenteGestionnaire de Stock (H/F)Merchandiseur (H/F)Operations ManagerPeluquero/aProduction CoordinatorRetail ManagerSales ConsultantSalespersonSenior AssociateStagistaTest ManagerTraineeAccount ExecutiveAddetto/a alla venditaAdvisorApplication AnalystAssistant Bilingue (H/F)Assistant BuyerAssistant Manager (H/F)Assistent Manager (m/v)Assistente FinanceiroAssistente de LojaAuditorAuxiliar contableAuxiliar de Serviços GeraisAyudante de peluqueríaBackroom AssociateBranch SupervisorBrand SpecialistBuyerCabeleireiroCaixa de LojaCashier/ReceptionistChief Executive OfficerClick and CollectConseiller Clientèle (H/F)ConsultantControllerCopywriterCustomer Care ManagerCustomer Service Associate / CashierDepartment AssistantDependientaDetailerDirettoreDispatch OperatorDispenserDistribution Centre workerDriver's MateDriveway SealerE-commerce SpecialistECOM PickElectrical EngineerEstilistaExecutiveEyelash SpecialistFarm WorkerFitness SpecialistFloor ManagerFloor SupervisorFront Desk AgentGeneral ManagerGraphic DesignerGroup ManagerHome Care WorkerHousekeeperI,ve enjoyed working for new look over the yearsInternJefe de departamento de Calzado/Segundo GerenteJunior DesignerJunior MerchandiserLaborerLead TrainerLimpieza y mantenimiento/aLogistics AssociateMakeup ArtistManager (H/F)Merchandising AssistantMutli-roledNew LookNew Look ..Operational ManagerOperations AssociateOperations SupervisorOpticien (H/F)OptometristOrder picker (m/k)Outfitberater (m/w/d)OwnerParis CDDParrucchiere/aPart time shift workPart time while studying at collegePersonal ShopperPintorPlant EngineerPresidentProduct ManagerProject ManagerRecepcionistaReceptionistRegional HeadResponsable de Département (H/F)Responsable de stockRéceptionniste (H/F)Sales AdministratorSales ExecutiveSales TrainerSchool Work ExperienceSection ManagerSellerSenior AdministratorSenior BuyerSenior Fashion ConsultantSenior General ManagerSenior ManagerSenior Marketing ManagerSenior Product ManagerSenior Retail Sales AssociateSenior Team LeaderSenior Visual MerchandiserSenior Warehouse WorkerShift ManagerShop AdvisorSpecjalista ds. obsługi klienta (m/k)Staff DiscountStockroom ManagerStylist AssistantSuperviseur (H/F)Supply Chain ManagerTechnicianTechnician TraineeTill expertTruck DriverVMVendeur Conseil (H/F)Vice President of OperationsWarehouse LeadWarehouse ManagerWarehouse SupervisorWeekend SupervisorWork PlacementWorks Managercasual employeelone workermake up and beauty expertsupetvisor
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Overall Reviews at New Look

4.0
Cashier/Receptionist | New York, NY | Jan 8, 2018
fun place to work in
The new york look was a place where i lived more than worked! I was their most of the time of my day the staff was more like family than co- workers. I loved the experience i met many diff types of people even celebrities and learned about responsibility
Prosfun place to work in
Conslong hours
1.0
Auditor | Newcastle, WA | Jan 12, 2019
Four years wasted
I joined when the distribution centre opened in 2005. Within days I was being discriminated against for being 'one of the quiet' ones and overlooked completely for an early promotion to what is known as 'Key colleague'- DTS had the contract then when no structure was in place to determine whom progressed. Stuck to it, used and abused in a forklift role (You get no enhancements for driving a fork lift) and was put back into warehouse after six months in a audit secondment because I 'wasn't fitting in with the office environment Poor ethics and equality
ProsJust having a job
ConsPoor bullying culture not bothered about retaining staff
5.0
Auxiliar contable | Miami, FL | Oct 11, 2017
Ambiente de trabajo agradable
Estabilidad laboral y agradable clientela. Zona de negocios y buena comisión. Oportunidad de desarrollar mis habilidades y servicio al cliente.
2.0
Front Desk Agent | New York, NY | Jul 14, 2013
This place prepares you for many situations in life you would have to deal with.
At this job you have to wear many hats and sometimes that gets overwhelming but that enables you to push yourself further than you thought.
3.0
Assistant Store Manager | Manchester, NH | May 15, 2019
High pace
Hi demand in a very competitive market made it stressful environment with low staffing hours and pressure from management to preform making the job stressful
ProsGood discount
ConsHigh work load
4.0
Vice President of Operations | Bronx, NY | Oct 30, 2014
Where workmanship and quality is the top priority!
A typical day at work is always striving to get more work. Staying busy and working with clients to ensure satisfaction and excellent service delivery. I learned and developed many skills working at New Look, most importantly how much dedication it takes to lead at a high level. I realized in order to be a formidable part of a team is to lead by example and use proper judgement when guiding operations. Management is organized and meticulous when taking on projects whether large or small making sure quality is at the mainframe of everyone's mind and culture. Co-workers are a team of unique individuals who pride themselves on their craftsmanship and are results driven. The hardest part of the job is not getting supplies delivered on time, which causes idleness and loss of productivity. The most enjoyable part of the job is leading teams and coordinating staff to accomplish finishing a project.
ProsDiverse team
ConsSome Layoffs between projects
5.0
Data Entry Clerk | Fort Worth, TX | Jun 13, 2018
Great work environment
Positive work environment where people feel valued and appreciated. Everyone is supportive of each other and has a great time together. Flexible hours.
3.0
Administrative Assistant | New York, NY | Nov 28, 2017
fun work place
A typical day at the New York look as a administrative assistant was keeping record of sales for employees. frontline and backend personnel who provided guest with unparalleled customer experience and assist head of the company, data entry and order processing, inventory delivery and modification procedures and standards. connecting with customers through exceptional communication skills. the most enjoyable part of the job was working together with the employees.
ProsGood work experience
Conslack of Career advancement
5.0
Customer Service Associate / Cashier | Whittier, CA | Jun 4, 2018
Good Enviorment and great co workers
I learned a lot at New look beauty salon they really taught me the best customer service and how to help people with all there needs. I enjoyed working there it was the best experience the only reason I left new look beauty salon was because I moved 1:20 minutes away.
ProsThe best supervisors and owner
Consno benefits
1.0
Sales Assistant | Crawley, WV | Mar 26, 2014
AVOID!
I worked for the new look store in Crawley and it is awful. I was contracted to a 4 hour contract with the grantee during my interview of gaining more hours, how wrong I was. After 7 months of persistent nagging for more hours I finally received them (20 hours for that week, I was not impressed) only then to have them taken away from me and suspended due to "persistent misuse of staff discount" 2-3 weeks prior to this happening a group of girl friends and I took a trip to another new look store and I myself having no money took full advantage of my new look store card and staff discount, I did purchase ONE item for a friend which apparently is against the rules. Little did I know as all the other staff members do it from time to time! *slap on the wrist* Naughty me. Then like I said, 2-3 weeks later I am dragged into the office and suspended on the spot and to await disciplinary action with out warning and on my contracted pay for PERSISTENT misuse of my staff card!! Which as I previously mentioned I bought ONE item, ONCE. I have now waited a total of 3 weeks to eventually hear any thing from head office and could potentially be sacked for something so minor! On another note, the store manager is rude and treats the staff like children, for example; if a member of staff receive positive customer feed back you receive a gold star or you win a cup of coffee from the local costa, I kid you not. The whole place is segregated off into clicks and certain store team leaders
ProsStaff discount
ConsEverything else.
5.0
Senior Administrator | London | Jan 28, 2016
great job
Encouraging environment, with lots of training available to help you be better at your job. Work culture is very cooperate so there is a tendency sometimes that you feel small
3.0
Supply Chain Manager | London | Jun 21, 2018
A Friendly place to work
I found New Look to be a friendly place to work.They are a very forward thinking company and often put the employees requirements/needs first. like all companies management varies dependant on the person. I found that the flow of information coming down the line was ok but when trying to report up the chain it was closed off. Hardest part of my job was working across many departments as the company is very splintered and many of the departments work in silo's doing there own thing. Should New Look survive this period of difficult trading and debt. I would definitely recommend them and would also consider working there again.
ProsGood Salary and Benefits, Subsidised lunches and helpful work life balance
Conswork in silo's, communication only comes down.
4.0
Sales Advisor | Cardiff | Sep 12, 2016
It was okay
It was a long time ago that I worked there. Things have changed since then. Reviewing this workplace now would be wrong on many levels. I enjoyed it when I was there.
4.0
Sales Administrator | London | Feb 26, 2013
Great Team!
A typical day at work would consist of me providing great customer service from the moment I step on to the shop floor. Other duties include dealing with the stores figures, merchandising departments and dealing with delivery. I work with an amazing team and love interacting with our customers.
Pros50% discount on clothing and accessories
Consnot enough hours, i need a more challenging role.
4.0
Sales Advisor | Castlepoint, Wellington | Dec 28, 2017
Productive workplace
Overall each day was fun and brought something new. Being a department specialist came with a lot of responsibility nd many various jobs, which left me feeling productive each day on the job. Always a good up beat atmosphere, always enjoyed being kept busy and helping people.
4.0
Jefe de departamento de Calzado/Segundo Gerente | London | Feb 15, 2017
Buen lugar para emprender la cultura corporativa de una empresa multinacional
Grandes planes de expansión y oportunidades para desarrollar diversos puestos de trabajos en diferentes países.
5.0
Vendeur en Prêt-à-porter (H/F) | Ivry-sur-Seine (94) | Sep 30, 2015
vendeuse mode mixte
Conseils aux clients dans leurs choix et réponses à leurs besoins ; assurer une mise en rayon qualitative et garantir la disponibilité des produits ; accueillir, écouter et dialoguer avec les clients pour répondre à leurs attentes ; fidéliser les clients…
Prosle client avant tout
3.0
Sales Advisor | Basildon | Feb 5, 2014
friendly staff
good place for learning. if you ask they will help you to try and succeed whatever your goal maybe.
Proshappy atmosphere
Conspart time hours
2.0
Sales Advisor | Middlesbrough | Oct 29, 2019
you are just a number
I absolutely loved working there for the first couple of years, it was my first job after leaving school and I met some great people. however, they then decided to re-brand and opened dozens of new stores which I played a big part in, travelling across the North East and Scotland helping get the stores ready for opening. This was an enormous cost to the organisation so much so they decided to make certain job role redundant, including mine, for what they were offering me to stay was not worth the money or my time so I took redundancy. Since then they have closed down a number of store, resulting in more job losses. They also reduced staff benefits dramatically.
Prosnone
Consthe organisation does not care about its employees on the front line.
5.0
Sales Manager | North East | Mar 16, 2016
excellent team and great place to work
Overall a very good place to work, only looking for new job to have extra hours. Would definitely recommend as employer.
ProsStaff discount 50%
ConsSmall hour contracts for staff.

Questions And Answers about New Look

What tips or advice would you give to someone interviewing at New Look?
Asked Jul 19, 2021
Be your self and smile
Answered Jul 19, 2021
How should I prepare for an interview at New Look?
Asked Jul 19, 2021
Just relax and be you
Answered Jul 19, 2021
What advice would you give the CEO of New Look about how to improve it?
Asked Jul 15, 2021
Ok, maybe he contact with employer on time and control a job any time
Answered Jul 15, 2021
What is the interview process like at New Look?
Asked Oct 16, 2020
I was originally taken on as a employee of TC Contractors as a cleaner then was TUPE transferred to New Look so wasnt interviewed.
Answered Oct 16, 2020
What benefits does New Look offer?
Asked May 15, 2019
40% discount
Answered May 15, 2019