Overall Reviews at National Express
1.0
Customer Service Representative |
Chicago, IL | Feb 11, 2020
This company will use you up and shows mo appreciation.National Express is laying off all the CSR with a 60 day notice.
National Express has given us our 60 day notice and nothing else. National Express doesn't care about there employees and they treat us as such. Upper management DON'T even speak to us when they enter the room and you get an unwelcome feeling.
1.0
To much drama
Lots to talk about but primarily no Job security.
Culture here is hire then fire.
You can ask for training multiple times and not receive any.
Hardest part is staying on task, not impossible but hard.
Lots to do days go fast.
Very unprofessional practices at this location.
ProsHours if you want them your always busy
ConsArgumetive and plotting against everyone. No training on routes for dispatch
3.0
Small company with big dreams
The small organization continuously tried to be better, not always succeeding. The culture was okay, a lot of negative from previous employees / structure. I hope the organization does well. Good people.
3.0
Senior Safety Manager |
Lisle, IL | Nov 11, 2017
Productive
Poor workplace culture. Management was in need of improvements. Typical day at work was the same as any other company. The other employees were the enjoyment of the job.
4.0
Very fun and fulfilling.
I loved my job working with DD folks. They become my family and it never really felt like going to a job. And our company was first-rate when it came to safety, performance and customer satisfaction. My temporary Manager's job was challenging and gave me the opportunity to sharpen my office skills.
3.0
Productive with safety as the main focus for staff and the general public
Typical work day consist of ensuring drivers and monitors leave the bus yard on time to make on time arrival to their clients and oversee drivers conducting pre-trips to ensure they are in a safe working vehicle transporting their clients
I have learned management skills, human resources and given the tools needed to conduct trainings and staff meetings.
Comfortable work environment.
Hardest part of the job is minimizing the amount of preventable accidents by changing the way drivers think.
ProsFlexibility in work schedules
ConsHealthcare benefits, No break time, Pay raises/bonuses
3.0
Management personnel mismanagement.
Unfair management, favoritism, lacks on rules implementation, some safety issues are not given proper attention on time, training not rigid nor complete on instrumentation’s, some have serious violations again and again but never reprimanded and a racial divide .
4.0
Very busy
Fast pace transportation very busy daling with alot of different people some days are good and bad but the most you learn alot to deal with all types of conditions
4.0
A lot of hard work but understanding managers
National Express has very nice management but a pretty demanding workplace. IT requires a LOT of travel at level 2 and 3
There is not a lot of training and their helpdesk methods are a bit outdated
ProsA valuable team to fall back on
ConsA lot of travel little to no training
4.0
Fun and fulfilling Work
Working in transportation for children was very fulfilling. Job was safety and training. Meet many great people working with schools and transporting kids home from school.
4.0
Cleaner |
Hill | Nov 6, 2019
National express
Very professional and high driving standards. Management are ok
Work life balance is very poor .wages could be alot better . Nice coaches to drive and well maintained. Most of the guys I worked with were very supportive .
1.0
New Product Development Manager |
Birmingham | Jul 16, 2015
Rubbish place to work
Rubbish management have no idea how to run a business and have a bullying culture in place by threats
Would not recommend to anybody
ProsGoing home
ConsOffices
3.0
National express
national are a great company who work to a very high standard and expect the same from there enployers currently getting accreditation from irtec to there mechanics
4.0
Customer Service Representative |
London | Oct 16, 2015
Fun place to work
Challenging environment but staff are well equipped to face it. My colleagues are always willing the extra mile to help customers in need.
ProsAlways pleasing to see customers satisfied.
ConsLate shift finishes at 23:40hrs
3.0
National Express is a great place to progress in...
National Express is a great opportunity if you would like to progress further in the business and they also try hard to work around you home situation in regards to working hours.
ProsWorking from home
Consannual leave requests
