The most important to know about McKesson is that there are locations that are the "real" McKesson, and other locations that are McKesson subsidiaries. For example, the office in Green Tree, Pennsylvania (Pittsburgh) is a subsidiary. The two other Pittsburgh locations (Moon and Cranberry) are McKesson.
The Green Tree office (formerly Per-Se Technologies) was bought by McKesson several years ago. At the very beginning, we were lead to believe that we were to be part of McKesson and treated as equals. Instead, our salaries remained pitifully below the salaries of McKesson employees. It was the beginning of the end for the medical billing field, as it soon became clear that McKesson's intent was to outsource the medical billing portion to India. Working conditions are extremely poor. We are strapped with outdated hardware and software. While McKesson employees enjoy Windows 7, we are stuck with XP and barely enough RAM to run the most basic programs. If we have IT issues, we more than likely will have to deal with someone in Ecuador or some other country, as it seems that even corporate McKesson is outsourcing...not good if you're looking for an IT career! McKesson offices are luxurious compared to our office where everything seems to be from the 80's or earlier. We are consistently given more responsibilities while equipment and supplies remain elusive or inadequate. I wish that I could comment on training, but it is nonexistent. I have had programs loaded onto my system with
I am writing this review not just out of frustration with the way McKesson works as a whole but also to try to shed some light on serious issues this company has in their Scottsdale location. As a point of context I have worked at Mckesson for about 4 years, 1 as a contractor for their temp agency Remx and the last 3 as a full-time employee. As a temp employee, one thing that is immediately apparent is that McKesson sort of works like a meat factory, every winter they higher hundreds of temp workers from November to about February their "blizzard" season. Once this period is over much of that workforce get a laid off at Mckesson discretion and in this process is where the major issue with McKesson starts the process is extremely arbitrary. McKesson is a high school for grown-ups, that is how I would describe the working environment there. Promotions at McKesson with obvious exceptions are not based on merit but popularity, it mostly has to do with whether your supervisor and manager like you in the entire literal sense of the word. If your supervisor or manager is not "fond" of you the amount of work you do for this company matters not. It's also like high school in the sense that those people in these higher positions gossip about their subordinates in a very unprofessional manner all of the time, this is not based on here say but on literal meetings, I had been in. McKesson is also not a company that likes to promote within, I'm sure anyone familiar with this company will,
When I first started at McKesson I loved everything about it and tried to refer many of friends. Then the longer I was there I realized they will not accept anybody you refer because they don't want to pay you the referral bonus or just because they don't like you enough as a person. There is no chance for advancement in the Middletown location unless you are a person who constantly tells on people all day long, that is the only way you would even have a chance to become a lead. Management is horrible, every Warehouse I've ever worked at the DC manager would try to show his face whenever possible even if it was just to come out walk around and say hi or pack a box and have a conversation with the line workers. At McKesson you don't get that the manager sits in his office all day long the only time you see him is when he's threatening your job eating the free food in the break room or smoking a cigarette out in his car. Employees have asked him several times to start showing his face more and showing he cares what we have to say, every time he would say he was going to cut his work down so he would have a chance to step out of his office and see us and then another couple months will go by, getting nowhere. Their equipment is some of the crappiest equipment I've ever had the privilege of driving on they spend more money on the mechanics that come in and fix it every day than what it would actually cost to get a new or gently-used machine. In 2018 we were the number one DC of t
Prospay, benefits
Consmanagement, favoritism, Relocating
5.0
Quality Assurance Analyst | Irving, TX | Oct 3, 2018
Productive
Responsibilities Included
Ability to proactively identify trends, recurring problems, non-compliance issues, and risk; suggest and implement resolutions in a timely manner.
Review Customer Surveys and Escalation Trackers for several functional areas to determine if improvement in QA process/procedures is necessary
Held monthly or quarterly QA Calibrations for new hires/existing agents/supervisors/managers and QA analyst
Created and maintained training packages for agents who fall below department threshold
Attended required training sessions for functional areas to learn department processes and procedures to establish QA attributes
Acted as subject matter expert and resource to Quality Assurance team
Assisted with training agents/specialist and cross training QA team members
Assisted with status reports creation, communication, and presentation
Identified inconsistencies with requirements and recommended modifications - Reports evaluation findings to QA Supervisor and escalated issues as needed
Ensured function is operating per user requirements and conform to Macro Helix guidelines and Standard Operating Procedures
Performed quality assurance for functional areas as assigned
Completed high level special projects for internal/external customer service
Interacted and worked cohesively with all functional area Leadership Teams to improve the QA process/procedures
Developed/Updated assigned sections of Functional Team Documentat
This local Distribution Center branch has major issues spanning multiple areas such as management, staffing, consistency, and downright favoritism. Enjoy working well over 40 hours a week at times, while working nights, therefore sacrificing any semblance of home life.
Management are only worried about themselves and will not actually care about solving issues related to the environment. Will play favorites with certain employees whom have their ear and will act on that relationship. These bad eggs spoil the environment and culture of the workplace and will effectively make working with them miserable and akin to walking on eggshells.
Too focused on quantity of work as far as numbers of lines pumped out per month and will feign as if they care about quality, but quality only matters to a point. Will expect you to even sacrifice your quantity with arbitrary rules they put in place, without effectively testing and rolling out proper time allotment for that task. Therefore you may find yourself receiving less incentive money for more work because of these practices. When management is challenged on these issues, you will receive the general "We are working on it" response which could take months or never to actually achieve even a middle ground resolution.
These core issues make hiring and staffing an issue with a very high to absurd turnover rate. Which creates more pressure on the existing employees to leave. However many cannot as they have invested so much of their
4.0
Application Specialist | Tigard, OR | Apr 11, 2014
This was a pleasant office to work in. The Company provided us with training and other incentives to make advancements in our jobs.
Our office was a smaller office when I first began working for this company in 1997 as Redline Healthcare. In 2003, McKesson Healthcare incorporated our office into the company. As a result our office personnel grew. In 2007, when McKesson closed our office, we numbered about 20 people, which still wasn't a large office.
We had a productive, very busy office. As medical billers and being on the West Coast, we needed to start very early in the day in order to reach people on the East Coast, as many of our clients were. We mostly were busy during the workday, but were also social during break-times, and also planned times to be together on a social basis on the company's expense account. The Company was good to us to provide for training and away-from-office events for the sake of providing inspirational challenge. We were given rewards for excellent work, and anniversaries with the Company, i.e. 5-year, etc.
There are always certain co-workers in any office that provide for more expertise in how to get along with them. For the most part, we were all congenial, from the Administrative on to all the co-workers.
The Office Manager was always willing to meet with regard to concerns or for help with our systems. I learned a lot about how to manage my work day from working in this office. I enjoyed my job.
The hardest or most challenging part of the job was to keep ahead of the daily influx of claims as a Secondary biller. The Primary billers automatically
ProsNice surroundings, provision for healthcare and vision, and 401K
ConsMedical billing, while comparable, the pay is not real high, Had to make arrangements to take other than the alotted 30-minute lunch break.
I was brought on to Mckesson through a temp agency that gave a to of false information about what the job was going to be like and what the future with the company would be like. When I got to Mckesson on the first day I realized that this was a mass hiring which they call the "blizzard" for the beginning of the year when insurance benefits restart in order for us to call insurance companies for patients. We were set up in rooms with cheap foldable tables and chairs, with 3 computers to each table and barely enough room between everyone to move. We were treated like cattle throughout the entire time I was there. The temp agency told me that after the first 3 months of being there we would be able to be hired on at a full time employee through McKesson, however I was told something much different once I started there. It was rare for people to actually get hired on as a full time employee and even when you did, it still wasn't a good company to work for. The managers throughout the "blizzard" only liked the people who sucked up to them rather then the people who were good at their jobs. People would be there one day and gone the next because the temp agency would tell them not to come back just because a manager didn't like them. I am a very hard worker and had no issues with my manager, however I realized that there was no way that I would want to continue on with this company even if I was offered an opportunity. When we completed the "blizzard" work, there was nothing else
5.0
Senior Software Test Engineer | Alpharetta, GA | Apr 2, 2015
Senior Software Test Engieer
MCKESSON CORPORATION, Alpharetta, GA 2005 – 2014
Sr. QA Test Engineer (2011 – 2014), Pharmacy Application
Provided technical support to Pharmacists, administrating Database testing, quality center, and Citrix processing.
• Maintained and upgraded QA database from one major version to next major version, applied patches and hot fixes for oracle /MSSQL on UNIX, Linux boxes.
• Created test cases, test plans, test case reviews, release and kick of meetings.
• Manager the Release Notes process
• Developed cronjobs to archive and delete log files
• Created and maintained Citrix environments for multiple versions of applications installation for analysts
• Used Quality Center functionality test plan, test lab, and defect tracking system
• Added users/roles to Quality Center for multiple projects
• Worked Star team and Quality Center sync issues
• Used Quality Center functionality test plan, test lab, and defect tracking system
• Work with Project Manager, Product Manager, Developer Manager
• Provide QA Test Estimates
• Stress and Performance Testing via pharmacy applications
Automation Engineer (2005 – 2014)
• Created a BPT component and automated test cases using BPT tools to run smoke tests
• Created and maintained automation environment
• Created a BPT component and automated test case
• Provided metrics to the management team
• Ran automated tests cases for smoke testing g and monthly FBD loads
QA Test Engineer (2005 – 2011)
Acted as Senior
1.0
Certified Pharmacy Technician | Everett, WA | May 24, 2020
Two-faced Management
I was hired on as a contractor for 6 months before they had to decide whether or not to hire me directly. About 4 months in I was called into the manager's office:
◦My contract was "unexpectedly cancelled"
◦I was first told that I wasn't progressing at a fast enough rate, so i asked for specific examples
◦Before I could point out that I've had nothing but glowing feedback on my performance, with the numbers to prove it.... The manager changed the subject and said there were complaints from all the leadership saying that I would often not be at the station or task I was assigned
◦I asked him for specific instances as I was sure I've never shirked my tasking and there must be some sort of misunderstanding
◦He cited my resistance to doing sorting tasks in a clear fabrication because everyone knows I enjoy sorting more than anything else we do there. Also, I'm often pulled from my assignment to help the other team members and I always hope it's sorting. Even if it isn't however, I always immediately switched to whatever task they assigned me
◦It was clear to me he wasn't interested in the truth when he would not let me get a word in edgewise to defend against his disjointed excuses, and declared that this was not up for debate and I was to be terminated immediately.
◦Looking back at the interaction, it's clear to me that the truth must be that he was tasked to fire me for some unknown reason, and had nothing to work with, so he chose to create falsehoods and
·Ownership of developing and maintaining quality assurance/control policies, procedures and processes
·Ownership of ensuring product quality of finished goods in accordance with industry standards
·Ownership of adhering to guidelines and requirements as they relate to pharmaceutical industry standards
·Ownership of Reporting Monthly Accruals and Audits of Pre – line, In - process and finished goods
·Project Management/Continuous Improvement
·Regulatory Compliance/Quality Engineering
·Feasibility Assessments
·Budget and negotiation of funding for time sensitive projects
·Maintain confidentiality of client specification requirements
·FDA, HIPPA, CLIA, ISO, CGMP, GMP, OSHA, MSDS regulations, internal SOP for industry regulatory and State Compliance
·Ownership of creating and recording documentation for product conditions upon receipt of shipment
·Ownership of engineering and formulating the internal shipment process for a diversified client base
·Domestic and international shipping of the H1N1 Swine Flu Vaccine
·International product audits and examinations for client specific projects
·Problem Solving/Trouble shooting
·Product Knowledge and specification implementation/Contract Packaging
·Discretion and Confidentiality of client provider relationships
·Impact of influence by exerting overall objectives as they pertain to long term goals of the organization and industry
·Ownership of the utilization of expertise with regards to the interpretation of governm
ProsGreat benefits
ConsLayoff because of shift elimination
Questions And Answers about McKesson
What would you suggest McKesson management do to prevent others from leaving?
Asked Mar 21, 2017
1)McKesson needs to have Much better medical coverage. 1 plan is not ok.2) work load expectations are too high for each employee 3) union would not allow what's currently going on so improve benefits, increase better raises and decrease work load all are needed. Currently medical 1 plan is awful , a raise of 1 or 2 % is wrong should be much higher and reduce the work load taking over 500 calls a month is too much for any one person.
Answered Aug 11, 2021
Treat everyone the same, no preferences.
Answered Jun 24, 2021
What is the interview process like at McKesson?
Asked Sep 17, 2016
Manager and both supervisors. It was hard.
Answered Jun 24, 2021
One on one interview with warehouse manager
Answered Nov 16, 2020
If you were to leave McKesson, what would be the reason?
Asked Mar 23, 2017
Very poor medical benefits, cheap company, very poor raises , expectations by most are too high. They really don't care a out employees just profits. F in there communication as well.
Answered Aug 11, 2021
Burnt out...too Many hours...
Answered Nov 15, 2020
How flexible are your working hours at McKesson?
Asked Apr 9, 2020
Not flexible
Answered Jun 24, 2021
Your end time always changes. Your start time does not.
Answered Nov 29, 2020
What is a typical day like for you at McKesson?
Asked Mar 26, 2020
Streesfull
Answered Jun 24, 2021
Steady continuous work from when you clock in till you clock out
