Fast Paced but Really Fun and Rewarding Job with the Right Team
I loved working for Mcdonald's and stayed for 4 years. But it's really a love it or hate it type of job. Many people (especially the younger generation) will hate how hot it gets in the grill area, and how greasy, sticky, and smelly you'll be by the end of the day. You will 100% be worked hard and often times you'll be dealing with micro-managers in your own team vs the occasional rude customer. The rude customers were actually the highlights of our days sometimes. Maybe it's different in some locations but as a crew we'd often laugh about it later, and realize that they were probably just having a bad day and wanted to take it out on us. The managers who stayed for most of the time I worked here always helped us as well and would do their absolute best, to make sure we were all succeeding. They made our jobs much more fun and interesting. The types of people you'd get working here often came from all different parts of life, and so I really enjoyed listening to everyone's story and finding out more about their personalities. There's a number of people you may have felt like should be fired, but often times what made the job unique for me was our team doing our best to work with them still. I really loved that we were all being given an equal opportunity, and was something that I deeply missed in another job that I worked after Mcdonald's. With that job almost all of my coworkers tried to get you fired and would negatively gossip about you behind your back. At the Mcdonald's
ProsBreaks Usually Are On Time, Free Lunch, and Many Opportunities For Extra Hours
ConsMicro Managers, Lazy Coworkers, Grease/Sweat, and Smelling Like Burgers/Fries
A typical day at work for me was coming in and opening any area of the store. You get one 35 minute break, and it is not paid. I can do everything in the store from order taking to presenting orders to even handling customer complaints. I also trained new employees. They expect crew to be able to handle customer complaints, unless it escalates. The way the training system in this store worked was just plain dumb. If I was training someone since I had been there so long, they expected me to be able to work by myself on production from 5am to usually 11am running the whole breakfast line by myself, from assembling food and toast and baking everything. Anyone else would get 2 people, one assembling and one on toast and bake. I had to hurry up and meet and greet with the trainee, get him or her started on the e-learning computer. Then they had to come holler at me to tell me they were done. Then I had to hurry up from my spot, get them started on the next one. Wash my hands and hurry up and clear my screen. And expected me to train by myself on how to do certain areas while I'm trying to do my job. I was the only one in that store that could run that breakfast production by myself out of everyone. I would have to come in behind the overnight and do some of their job because they didn't 'know' they were supposed to do it even if I had told them the previous night. They would have crew trainers training new people and that trainer didn't even know how to do that position. As a cre
ProsFree meal if you a crew trainer, work with your schedule
ConsNo paid breaks, sent home if labor is high, gossip
Do not work here unless your unemployment is about to run out and you have no other options
This is the worst company at which to work on so many levels. The interview process alone is very challenging. First you will do a phone interview with HR. Then you will do a two day stint at the restaurant in which you will have to work the different positions while being interviewed as well. Yes, you are paid for it, regardless of whether you take the job or not, but it is nerve wracking.
In the interview process, you are told that you will have a 5 day work week and will have one weekend off per month. This is not true. It is very common for Assistant Managers to work 6-7 days a week, and not have weekends off for months, if ever. I know the last 6 months I was with the company, I worked 6 days a week and did not see a weekend off in all that time.
The stores are chronically understaffed because they are obsessed with labor costs. It is the worst when it is the overnight shift.
Speaking of overnights, you will work them and often. More times than not, you will be scheduled 9pm-6pm and then be expected to come back at 1 or 2 pm to work 1-10 or 2-11. This is very grueling to say the least.
They tell you in the hiring process the schedule will be done per month and you will get it in a timely basis. Wrong again. You really do not always know when you will work from one week to the next and it will change according to "the needs of the business". If you complain, you will hear that as an answer and again, case closed.
As a manager with this company, whether you are a swin
Loved my job, but then I experienced backlash for standing up for myself and others.
I personally had a very bad experience working fro McDonald's.
I enjoyed my time working there for a long while. I loved going to work and felt purpose in my job, but the last year of my employment was hard to bear. I encountered problems with other management staff, and my General manager.
Unfortunate and uncomfortable situations between me and another Manager higher up than me were not handled in any kind of manner that created positive results. I went to my GM 3 times about things that had happened between me and the other manager involved. The other manager's behavior remained the same, and then negative comments were made about me for seeking help for myself and others being affected by the incidents. I was belittled at work and berated in front of other crew members and management staff on more than one occasion. Many employee hours got cut due to the holiday season being slower for our particular store, but I was the only store manager to have their hours cut back. Every salary manager is guaranteed their hours due to contractual obligations set by the company, however, 4 other managers who were not salary got their normal hours throughout the months of November and December, while my hours were extremely cut back during this time period.
I was a great worker, I was given praise on a regular basis, I was loved by the crew, and I had great relationships with other management staff. However, that was only leading up to me informing my store Supervisor about my str
When I worked at McDonald's, I was the over-night maintenance man. My nights would start at 10pm and would end at 8am. I worked 10 hour shifts for 8 days straight and would then have 3 nights and 4 days off straight.
Besides my lunch break, the job constantly kept me busy, which I liked. I'd start the night off by spraying degreaser in the parking lot on oil spills and such (letting it sit over night) while I waited for the closing staff to finish sweeping up the dining room. Once they were done, I'd begin to mop the bathrooms (cleaning and scrubbing sinks & toilets along the way) and dining room. Then, I'd move into the kitchen area.
By this time, the dining area of McDonald's has been closed for a few hours so the kitchen's not too busy and, counting me, there'd be at most 4 to 5 people working a night. Before I'd mop the kitchen, I would do the fry vats. This involved one of two ways of doing it. The first way is if the oil was changed somewhat recently or was still fresh, I'd run it through a machine that would filter and clean the oil while catching all the sediment left behind and pouring the filtered oil back into the vats. The second method is to completely drain the oil and replace it with new oil. Both methods I would scrub and clean the vats while the oil was removed.
Mopping would continue through out the store while I would also rotate the dry stock and the stock in the cooler and freezer, wash towels, clean any dishes or equipment I would use. Twice a week I
ProsPossible career advancement, solid hours, decent pay, benefits
ConsNo manager for maintenance, illegally takes OT hours/pay away
You've probably heard the horror stories at Mcdonald's, but I assure you hardly any of them are true. This job can get you started in the job industry as well as get you some experience to get out there if you have no experience at all.
A typical day at work would be clocking in and going directly to the back to count your own register prior to starting work. Depending on your store, you or a manager will do this. You will then be directed to your main position for however long you may work. When I started out, I worked with a friend in the drive-thru simply taking orders, I got a good grasp of the monitor and how to use it as well as where menu items were. I went from not knowing how to do a single thing at this restaurant, to knowing how to do everything.
In which case, a usual work day for me will consist of taking orders in the drive-thru. This takes some very fast and skilled people to do so because of the dual monitors present, talking to multiple customers at once, and cashing out orders correctly. Since the majority of all sales come from the drive-thru, you will need to be accurate, kind, courteous, quick, and always communicating with the rest of your team. This is really evident when a customer has a special order for an item (such as a lettuce-wrapped burger).
If you work an 8 hour day, you will be given 3 breaks; two 10-minute breaks and one 30-minute break. If you work this long you may be shifting positions quite often.
Typically for me, because I
Pros1 free meal every shift and 50% discount at your store on products.
ConsSometimes rude customers and very fast-paced work environment.
I started with the company when I was 17 and work my way up through all the ranks up to general manager it wasn't an ideal job actually took a2 year break and work at a hospital instead, but ended up coming back for scheduling reasons as a floor supervisor which is a fix schedule as a manager. My store manager at the time quit and I was the only one who knew how to run the roll so I took on the role because though it is a hard job I do care about the job but it was the biggest regret that I have made so far. As you move up in rank you are subjected to more and more levels of stress, which is expected for the position. But the level of stress that you undergo and a 24-hour establishment is more than you would find in most businesses. The workload requires you to do the job of five people by yourself, and when you do have the managers to delegate to they are often not trained well and incompetence. You always have to worry about people calling out which is a number one problem for every single McDonald's, including your own managers who are promoted because they have a higher level of responsibility and they do not feel that. I have work with the company for about 4 years if you accumulate all the time that I've spent there and in four years after all the talk and every single year they're being a management meeting change New Vision plan, and all that other good stuff from the uppers, it's still the same repetitive cycle. There is far too much expectation out of one person for
ProsFree meals, accrued vacation, accrued paid time off if you can take it, and the ability to influence a lot of metrics
ConsNo work-life balance, no free time, very few days off, long shifts, and very tough very stressful job
i would recommend this job for a teenager unless your super desperate for a job as an adult. i really liked my coworkers since i knew most of them out of the work place. The pay is really bad for what your asked to do, for example at my new job i found out they pay people to wrap forks the same amount as i was paid which required 10 times more effort. It wasn’t all too bad you’re probably really busy for about 1-3 hours and the rest is pretty chill you’re either helping out a few customers or just talking with your coworker. If your put at the window handing out food or in the back taking orders and money i would recommend that you’d just quit right after the first day. Most likely you’ll be put there again your next shift and those are probably one of the worst places to be at in my opinion. Everyone in the drive through seems to always be twice as annoying and b1tchy and compared to being up front helping customers inside or just taking orders on the headset(our mcdonald’s had 2 lanes so there was 2 people with headsets one up front and back taking orders) you’re always gonna be busy unless you work the overnight shift or work afternoons since they’re not as busy. On your first day working at window or in the back you might think “Hey this isn’t that bad as that idiot said on indeed” but trust me i thought it wasn’t that bad on my first day but i started to hate it more and more i was there.You’re usually put in the same position depending on your manager for that shift. I
Prosflexible schedule. easy
Conseasy yet super annoying no free food customers
Fast Paced, Good Advancement, As a Manager Breaks are no Guarantee
I started at McDonald's as a cashier; working the front counter, taking orders, making drinks, ice cream, fries, helping to get orders out to customers, and cleaning the lobby. I caught on quick and began working the drive thru windows and within two months of working I was promoted to shift manager where my responsibilities doubled.
McDonald's has amazing training programs for their managers. This is known throughout the business world. As a shift manager you are sent to classes where you learn the ins and outs of running a successful and profitable shift; but you also learn crucial management techniques like proper delegation, professional communication, and people skills which can be transferred to all other jobs; not just McDonald's. As a shift manager, you are responsible for ensuring the smooth operation of the store; making sure your shift is fully staffed (a difficult feat to accomplish seeing as most shifts are short handed due to frequent call-ins), fully stocked, restaurant is clean (McDonald's has very high standards when it comes to cleanliness, especially the bathrooms), breaks are given, cash registers are counted, and that customers receive their orders in less than 2 minutes each. It can be very stressful, especially since the store can get VERY busy and often times, as mentioned before, crew members are either calling in or simply not showing up and no one will come to replace them. When this happens, it is the shift manager who must now pick up the extr
Please read. I’ve been working at Micky Ds for almost 2 yrs. yes I have tried to find a job but most are out of my area. Almost 20-40 away from where I live which isn’t convenient for my outside-life. First and foremost, it’s a quick pace environment which I love bc time goes by faster and I like knowing I can handle things even at that pace. BUT they pay you terribly and treat you as such. Managers aren’t deserving for their positions. I’ve been working for a long time and have soaked up so much knowledge that most managers don’t know how to perform certain actions which I have taught them time and again. People get promoted to manager based on whether they’ve known you or if they like you. If you’re “cool” as in talk about how much you take acid and talk behind other people’s backs, they’ll promote you. I’ve taught some new manager how to perform his duties which he’s only been working their for 3-4 months when he got the position. Your pay “raise” isn’t based on how well you do or progress. Let’s say you and coworker (A) both have worked the job for the same amount of time. Coworker (A) does bare minimum and slacks off to talk and joke with the managers. And you are consistently helping others, teaching the trainees when you aren’t even a crew trainer as well as doing your job with the utmost quickness while maintaining quality work. Pay raise comes, coworker (A) gets .15 raise, you get a .15 raise. (Yes I have asked for a new position and they kept giving me the runaround
Pros50% off meals before, during, or after your shift
ConsNo promised break, no growth, management:bad, pay increase:insulting, constantly yelling at u 2 pick up pace when they r on their phones talk to their favorites, possible drama, complaints abt work r overlooked
From the start, I was left on my own after a very short time and this remained for ninety percent of my time with delivery and was not a problem except.
The stores are serious production feeds so must be respected and accessible allowing an easy speed of control, stocking and, very important - the production side kitchen locating what they need when they need it. None of which is of importance or crosses the mind of a manager.
In the first year........
Boxes unbroken blocking the hall for delivery and stores access, also to the fire escapes and back yard floor every time the delivery was arriving; those boxes flattened in the recycle cadges still with plastic bags inside plus unbroken boxes under broken ones and general rubbish. Every time.......
Complaints came from the recycle company despite my efforts to clear the three cages of the flattened boxes with plastic in, this as the delivery was arriving.
Bread pallets are thrown about blocking the back yard with the boxes inclusive.
All store rooms were in a state (miss treated) every time!
The freezer, chiller, internal and external dry stores a thrown/pulled about mess every time.
Internal dry store, when I arrive, almost every time included a path way of apple pie cardboard wrappers from the back to the door way.
Despite this and now on my own, frequently pulled off to other areas/jobs.
Complained:
Apparently there being two to three managers plus one older in charge, they had to much to do, to ma
I started there in October 2011 I applied for full time but I only got 5-12 hours a week which angered me coz why did they have full time vacancies in the 1st place ? I was made welcome on first shift I was on fries my next shift I was on till which was hard as it was Sunday and busy. But then I got the hang of things that I was trained in which was just tills and fries but I wasn't happy about only having 8-12 hours a week coz I was signing on for 18 months before and was very unhappy so I went for a Mcds job coz I wanted the job centre off my back coz I wasn't hearing or getting interviews from anyone I applied for. I managed to get 20 hours on the Xmas week (obviously) but just before Xmas I was having issues with a manager she is so evil I came in on my morning shift and I was sorting my till out and this guy walked through the side door and she shouted from the kitchen to tell him to literally get out and he retaliated and asked to make a complaint and wanted her name and she gave him a number for him to call to make a complaint and she said it doesn't matter what my name is I'm like are you serious ? Your supposed be a manager! And that day I finished my shift and she had a go at me for not putting money under the till I was like what ??? No other manager who's cashed me up has told me to do that seriously and she thinks I have and she had a go at me for changing orders and I'm like that's coz some customers have changed their order how am I to know they will do that I'
Otrivsam, orättvis, sexistisk och rasistisk arbetsmiljö
Till en början var arbetet roligt då jag trivs att arbeta i stressiga situationer, högt tempo konstant samt många bollar i luften samtidigt. Det var kul att servera gäster och ge bra service genom att alltid vara trevlig, ge bra mat och behandla alla gäster lika.
Efter ett tag märkte jag hur hierarkin var uppbyggd och fungerade. Vi medarbetare som bara jobbar oå golvet och får göra allt skitjobb blir behandlade dåligt. Vi blir inte lyssnade på, vi får dålig lön, våra åsikter är inte viktiga och man får skäll för allting. De favoriseras och särbehandlas, ex chefens kusin var anställd och fick bestämma själv när och hur länge rast hon ville ha för att chefen inte sa till henne. De som arbetar över medarbetarna är handledare som är väldigt duktiga inom området, exempelvis jag. Vi handledare utbildar nyanställda, har ansvar för det område vi jobbar i, ex jag var handledare i service, får dirigera ut uppgifter och även vara ansvarig när arbetsledaren är på rast. Arbetsledarna är de som jobbar över oss handledare. De får ha en blå eller vit skjorta beroende på företag (franchiseföretag) som då visar på att dessa peroner är väldigt mycket bättre. De kan mycket mer saker absolut, de kan alla områden och är ansvariga för att hela skiftet de arbetar fungerar, att alla får raster osv. Men de dirigerar bara ut utgifter, de gör inget skitjobb utan får göra det roliga, som exempelvis räkna kassor och banka pengar, vara med och bestäma över restaurangen och ta hand om administrativa saker
A typical day at work for me is tills, I'm always on tills dealing with borderline abusive customers, most of whom do not have a brain. Otherwise (on the rare occasion I'm off tills) I'm presenting, which involves calling the customers order numbers out when I am again, abused by brain-dead customers who never come when their number is called and then complain that their food is cold. I haven't been trained on kitchen, and anytime I ask I'm told no (people who have started after me are fully trained).
I work with some lovely people, but staff turnover is very high and management have their favourites (more on that later). There are (a very select) one or two bullies who work in my branch, who make the working environment that little bit more hostile, but overall the people I work with are nice and I would consider some of them friends (however, i do sometimes feel like some of them are making fun of me for no real reason).
To be fair, McDonald's have been good about giving me hours to suit around college, however whenever they hear that I have a time off, they schedule me for an 8 hour shifts almost every day I have off, which leaves me very little time to study and catch up on essays/other college work that I should be using these days to do. In general I'm scheduled for 8 hour shifts most days, however, these 8 hour shifts are very long and you are on your feet the whole time. You are entitled to breaks (4-6 hours 30 mins, 6-8 hours 45 mins in the form of 30 mins and 15 m
A regular day at work starts at 5am, and ends at 1pm. Until 6am, most of your work is preparing and stocking every station to be ready for the first rush of the day, as well as take the occasional order here and there. From 6am-9am, we would expect around 120 orders/hour, and staying on top of orders and product is essential. From 9am until 11am, there is a lull, which is about half as busy as before, but in order to be ready for the lunch menu and rushes, we have the repeat the process of stocking and repreparing every station for the lunch rushes, as well as making sure everything is food safe for different products. From 11am- 12:30pm, we are at around 100 orders/hour, and after that, my job is to clean the outside lot, and the inside lobby; some people stay on their stations, some do other work, sometimes I stay later when it is still busy.
My job, for the most part, is taking orders and money through the drive through, which can sometimes be pretty hectic, especially when we are busy. I needed to learn to multitask, do basic math quickly, and work with the production and service teams in order to do my job properly. The most important things I have learned, however, have been communicating efficiently and properly, being a flexible worker, able to go from one job to the next, and working quickly. I cannot stress how important working quickly, but still well, is. McDonald's is strange in that it teaches you how to work very well, but does not give you
ProsHalf off food, free beverages, extremely flexible hours, friendly coworkers
ConsLow pay, little/no opportuntiy for advancement, hectic/stressful
Работаю ЧБР (обычный работник) уже 1,5 года
Обучена на все позиции (кухня, касса, зал, напитки, картошка, кафе)
Могу сказать так: на кухне ОЧЕНЬ жарко
На кассе ОЧЕНЬ устают ноги, так как весь день стоишь на месте и не отходишь
Если работаешь в зале, то про тебя могут просто забыть (не раз было и со мной и с другими ребятами)
Бывает подходишь к манагеру проситься на обед, через минут 10 идёшь напомнить о просьбе, а отправили на перерыв человека, который пришел после тебя на смену!
Бывает, что на смену выводят мало работников и приходится просто УМИРАТЬ во время наплыва (резко большое количество посетителей, а бывает, что выходные - один большой наплыв гостей)
Бывает, что просят задержаться, но это оплачивается дополнительно и выше
Бывает, что манагеры начинают наезжать и орать прям при гостях (и тут становится неловко перед гостями, потому что это ненормально (и я молчу о том, что орать на работника - в принципе не пормально))
Из-за того, что в кампании заведено правило общения на ТЫ - иногда неудобно. Например, когда директор или манагеры отчитывает тебя и говорит как с другом, а мы не друзья, ты мой начальник, нужно соблюдать субординацию.
По поводу кафе: здесь есть дополнительные обязанности (считать посуду, мыть кафе после смены (если не успел сделать это до конца смены, пробивается домой и моешь в свое личное время), закрывать архивы документации. Но за дополнительные обязанности не доплачивают (а могли бы, потому что кафе - сложно. Лучше быть универсалом (работ
ProsОфициальное (!) трудоустройство; зарплата стабильная; наличие отпусков, премий; молодой и, в основном, дружный коллектив; возможность быстрого карьерного роста(тут как повезет)
ConsРабота тяжелая(ноги устают, особенно первое время); иногда не ценят реально достойных работников; встречаются хамы, что выносит эмоционально и психологически (и я не только о гостях)
I spent only three months at McDonald's and I can safely say that it was the worst experience of my life. I've been subject to many things whilst I was there (which I'll go into more detail in a minute) and it was all of these things which pressured me into resignation. I ended up dreading going into work and fearing what my managers would accuse me of on that particular shift.
First of all, McDonald's claims to be the perfect job for students looking to earn a little extra cash alongside studying: this is not the case at all. You are constantly expected to go out of your way (which is fair enough in certain circumstances), but when I say this I mean they pay no regard to what is going on outside your work life. My manager actually accused me of lying to them / hiding information as they were 'unaware' I was studying A Levels, even though this was clearly stated on my application form and I'd mentioned it at interview. Of course they did not say this to me directly- I heard this from gossip between the other managers. This situation only came about after I had found myself struggling to balance my college work with McDonald's, and it was certainly frowned upon by management.
On my first shift, I got an extremely bad burn having been immediately thrust onto fry batch (chicken, cheese bites, fish, apple pies). Nobody realised despite the fact I was grabbing my arm and in immense pain, and it has still left a mark today (I don't think it will ever go away). What I learn
ProsGood pay for my age (£5.50 an hour)
ConsLiterally everything else
Questions And Answers about McDonald's
What is the interview process like at McDonald's?
Asked Nov 29, 2016
To me the interview process was a matter of showing that your eager to learn and that your Availability is very open
Answered Aug 5, 2021
Honestly, its quite simple. Went in 10 minutes before and told them I had the interview. GM came out and lead me to a seat. I was not asked any "standard" interview questions whatsoever. He simply asked for my student status, experience, and my qualifications. Afterward, he simply asked me when I could start. Try to incorporate small talk into your interview. Connect with your interviewer, they will likely be your superior, after all. He didn't seem to need any documents from me, but I did bring in a copy of my resume. I was told I needed to bring proof of residence and employment authorization once I decided to take the job and return for orientation.
Answered Jul 3, 2021
What is the best part of working at McDonald's?
Asked Oct 29, 2019
Flexible hours and the friends you make at the store, mitigating the subpar working conditions.
Answered Aug 14, 2021
Free food. i see other people saying the base rate is good. base pay was $8 for me, so i guess it depends
Answered Jul 2, 2021
Why did you leave your job at McDonald's?
Asked Mar 15, 2017
Environment and culture is amazing people are kind or rude both but it's depends for us how we manage this and I really like culture alos
Answered Mar 11, 2021
So I guess if you compromise w/them In return they will let you do a task you enjoy and doing Drive Thru traffic is one of my favorites at work 😀
Answered Nov 24, 2020
What would you suggest McDonald's management do to prevent others from leaving?
Asked Mar 15, 2017
Have some respect or common decency for themselves and their employees. Pay more, train more effectively, perhaps incentivize? All things they don't do so take your pick!
Answered Aug 17, 2021
Training on the cash register systems as they are very confusing and there is a lot to remember