Management Consultant | Rochester, MN | Dec 15, 2020
one of the better healthcare organizations to work for
work life balance is great, culture is pretty good overall. Unfortunately furloughs did take place but everyone was brought back. Not always impressed with middle and upper leadership skills but they usually do the best that they can.
I enjoyed working at Mayo Clinic and overall feel like they look out for their employee's. However, management could be looked at and addressed at the lower end of the management scale.
Great Pay but Needs Improvements In Numerous areas
I am a current employee. I work in the ATC (Air Traffic Control) area. This is where a number of patients that don't know where to go, get transferred to. I am not an operator, however it feels like I am. This unit gets thousands of calls per day. The call volume is entirely way to much to handle. Everyday there is no time to breath between calls but holidays are even more terrible. Its so overwhelming and stressful. The calls are normally short and they just need to be transferred but the volume is so extremely high. I was in another position in which I was doing great in, then management moved me here out of the blue and I had no choice but to move. No pay raise but a tremendous difference in call volume. I did not like being moved without giving me a choice. TRAINING is one of the largest areas of needed improvement. There is no real training program, just people in the department walking you through daily steps for about a week or 2 and that's it. They don't "throw you to the wolves" but with me being in this new position, the training was lacking. Getting reposes via email from MANAGEMENT is also an area which needs improvement. Sometimes they are so busy, you never get a response for help from them. They are nice but not very helpful when it comes to small department concerns. BENEFITS when it comes to co-pays is HORRIBLE. The Mayo health insurance is terrible. I will NEVER go to an ER again due to the employee being responsible for 20% of the entire bill, which results
ProsPay, Working from home, Dental & Vision Insurance
ConsTerrible Health insurance, call volume, No room for advacement, Lack of Training, Little help from Management
5.0
Quality Assurance Tester | Rochester, MN | Dec 10, 2020
Team Players, Productive & Fun
I was a Software QA Testing Consultant, working remotely with on-site iteration planning sessions. My team was very productive in following Agile & Scrum methodologies. Onboarding at office was a little tough in getting workstation setup. I moved to another state during contract & was allowed to stay on project remotel, attending iteration planning remotely. It was a fun testing role, had access to appropriate test tools, and had great team to work with. The only thing I was surprised about was one team lead's attitude about consultants working remotely - she had experience where consultants were charging hours but didn't actually do the work. She assumed I would do the same, so at times she was hard to communicate with. But I transferred my system knowledge to her team & proved her wrong about my work ethic and finished my contract as scheduled.
ProsGreat Pay, Fun, Latest Testing Software in-house, mostly Professional team players, Life/Work Balance was great, Able to work remotely.
Consone team lead's assumption I had poor work ethic just because I was consultant
Nice place to work and grow and retire. very good benefits. flexible hours. Friendly managers and coworkers. many opportunities to improve skills and educations.
Mayo cares about its employees and has a great work environment
Laboratory management was present for leadership, but respected our technical abilities, and did not have to micromanage employees. My coworkers were my work family, and shifts were busy but enjoyable.
5.0
Technical Project Manager | Rochester, MN | Dec 17, 2019
Excellent opportunity to give back to others
While working at the Mayo Clinic the organization stressed purpose and meaning for providing your best giving back to others through your work. It was very fulfilling to work for an organization that was truly a place that took care of others.
Don’t understand Mayo’s reputation as a good place to work
My experience working for Mayo was entirely negative. I experienced zero support from management and leadership. I was not allowed to leave for doctor’s appointments or dental appointments. My first Mayo supervisor told a colleague of mine to “expect retaliation” for calling in sick and my second supervisor was rarely there to answer any questions or provide support, but was always available to hand out critiques and criticisms. This supervisor also routinely sabotaged anyone who attempted to leave the department in search of new opportunities within Mayo. Unfortunately, these are not uncommon practices at Mayo and after speaking with others in different departments and in different positions, found that this is quite common all throughout Mayo. They do not want to see employees advance past entry level/foot in the door jobs, and will supervision will sabotage your advancement efforts. Unless you are an MD or hold a PhD, I would not expect to be treated with respect or dignity at Mayo. They’ll work you to the brink of exhaustion and burnout with no regard for your well being. My time, and many others at Mayo, was not rewarding, enjoyable, fulfilling, or dignified. I could never recommend working here to anyone.
Really nice place to work great facilities. Teamwork is strongly pushed. Always making improvements to the campus. Plenty learning opportunities throughout the year.
Facilitate patient visits and support the health care provider by anticipating and responding to patient needs and request of the health care tea
It was fullfilling to help patients who need help with their serious medical needs. Could be stressful at times, but the best part of the day was hearing a patient say "thank you so much for listening to me and assisting me when I needed it the most."
Questions And Answers about Mayo Clinic
What is the interview process like at Mayo Clinic?
Asked Jun 18, 2016
Prescreen interview, panel interview with 8 people the following week with 6 questions. Found out on their application site that I didn't get the job prior to any phone call.
Answered Jun 19, 2021
Look on YouTube. Mayo has video's demonstrating behavioral interviews and techniques. Make sure you are prepared! Do NOT wing it!
Answered Nov 8, 2019
If you were in charge, what would you do to make Mayo Clinic a better place to work?
Asked Feb 27, 2017
Communication is key to every work place.
Answered Oct 18, 2020
Burn it down.
Answered Oct 17, 2020
Is there parking for employees? I do not want to use the bus.
Asked Feb 3, 2017
Honestly it's more trouble to drive to work if you are on the day shift in Rochester. The parking is spotty but they do have employee parking. You may end up walking a bit. St Mary's hospital now has shuttles to and from various parking lots to help with this. If you work anything other than 7am -330pm you can park in the employee parking lot.
Answered Nov 8, 2019
No! They "make" you catch a shuttle bus from far away to enter the campus . You are NOT ALLOWED to park in any of the lots surrounding the clinic until you've worked for them for at least 8 plus years! The shuttle buses are always packed and sometimes you have to wait for the 2nd bus due to over crowding.
Answered Jul 13, 2019
What is the work environment and culture like at Mayo Clinic?
Asked Jun 28, 2016
It depends on which department you work in. The department I work in has been great. However the pharmacy in Mankato is a very toxic environment. It makes me sad that Mayo allows leaders to create an environment like this.
Answered Aug 31, 2020
Very racist! Not diverse at all. Anytime you do not promote diversity within the work force you always leave certain ethnic groups vulnerable to experience racism.
Answered Jul 13, 2019
How did you get your first interview at Mayo Clinic?
Asked Jun 27, 2016
I applied online and heard back a little over a week later
Answered Jul 27, 2019
-I knew someone on the inside that knew the positions I could apply and qualify for.
