Overall Reviews at Matalan
1.0
Customer Service Representative |
Kingdom, NY | Mar 7, 2014
not interested
lazy
learned a lot
not friendly
quiet friendly
waste of time
customers
2.0
Hated it
At first it was good to work there as it was my first but I soon began to hate it. The staff there is like every place quick to complain and gossip! The managers were awful they weren’t realistic enough for example they would sometimes have four people on a Saturday late shift which wasn’t possible. Nor were the managers understanding to personal needs even if you had been there for years! The store was quite hectic and pay was very low.
ProsPeak time lots of hours
ConsManagers were bad, pay was low, work load was very high, no real progress in my eyes
4.0
Lovely place to work
I worked Part Time for Matalan throughout my teenage years until the time came to get a full-time job. I can proudly say that I am so much more confident, manageable of my time, focused and motivated to work. It is always busy and always something to do so time goes very quick. This job is like a work out so there is no going to the gym!
One thing i would say is that I working part time there is not much flexibility with hours to work, If i wanted time off then I would have to make sure that i say about 1/2 months in advance and there is no swapping of shifts really.
ProsBusy, Always things to do, Fun.
ConsNot allowed much time off
4.0
General Assistant |
Corn, OK | Sep 13, 2015
Fun and comforatable place to work
A typical day of work will consist of getting there 10 minutes before the shift, then going into the admin office for our team briefing. We will then go and do our jobs for the day.
I improved my till and people skills a lot.
The management at Matalan are really nice and friendly, they make you feel at home and not uncomfortable.
The co-workers are really nice and friendly, easy to get along with and there if you need a hand with anything. They also help make the time pass quicker.
The hardest part of the job was getting used to all the different things that you can do on tills at Matalan, where as before we had the Supervisors and Managers that did it for us.
The most enjoyable part of the job is when I get to interact with customers and have a chat with them, as I think they helps the time go nicer and makes them feel welcomed and they'll want to come back.
Pros20% employee discount
ConsAnyone who does under 4 or 4 hours doesnt get a break.
4.0
Enjoyable work with friendly enviroment.
Working at matalan provides good training its a friendly work place with a speedy job role always on the ball to meet targets expected.
Prosgreat training
Consno pay for one break and not enough hours.
3.0
Very demanding but a good example of retail.
Four to eight hours a day, up to ten hours a day during peak seasons i.e. christmas. I learnt to appreciate hard-working and this opportunity has allowed me to see the day-to-day running of a huge retail store, and the type of challenges faced by those in management.
Prosgenerous breaks
Consisolated location
1.0
Not terrible as a first job, otherwise do not work here
To give credit where credit is due, matalan did give me some skills and experience when I had none, as well as offering a good discount system at 20% and so there is merit given to that. Despite this however, I would not wish anyone to work here full stop as the Costs far outweigh the benefits. As an employee the company does not value you at all. With the pay being at £4.35 an hour for under 18s and £6.15 an hour for 18-21 year olds, the company does not recognise and appreciate its customer assistants. The work itself is usually fast paced with employees being forced to do everything from working the tills to delivery to putbacks. There is little to no flexibility with shifts and so if you’re a student who’s timetable is subject to change, do not expect them to accommodate you. Your shifts will 1000% go over your contracted hours and so they will overwork you. The managers themselves were often nice and helpful but did have favourites and so did favour some employees over others. Terrible job, better paid jobs elsewhere doing the same work
3.0
Easy work but no job security
The work is easy and the people in there are make it what it is.
Working for gap there is no job security.
Shifts are 6-2 and 2-10.
ProsStart at 6 finish at 1:45
ConsNo job security
3.0
Fun staff
Good staff to work with, enjoyable job but may get a bit repetitive. Minimum wage pay which I didn’t expect from such a large company. Flexible with hours to a certain extent.
ProsColleagues
ConsPay, short breaks
3.0
Matalan
The management in matalan is pretty good staff and managers get along and they push you to be your best and help you achieve when you need to guidance.
5.0
Retail Sales Associate |
Oldham | Aug 2, 2018
Relaxed, Fun Environment to work in
Although i was only there for a short time, I could tell Matalan were a good company to work for. I received full and thorough training when i started and was also assured i could ask my collegues any questions when I was unsure of things. I learnt all the skills required for my job and i know i will be able to apply them to other retail jobs. Management were really accomodating, as this was my first job, and would ensure i was progressing well in the company.
1.0
Horrible place.Dirty but very dirty toilets
Not good place for work.People sray away from them.You will be 2nd class human there.Managment is useless they just after girls.Lots of hours for low money
Prosnone
Consdirty toilets
3.0
Busy environment
good team work
location close to motorways but limited public transport
busy environment
every day is different
fast paced
rewarding
interesting
teamwork
3.0
Good Experience
Matalan is a great place to work, staff and the majority of customers are very friendly. Easy to find something to do - after my current job role is done - such as putting clothes back from changing rooms or hanging returns.
With working for Matalan for 6 years plus I have learned a lot such as being trained in the admin office, being noticed to take on that responsibility is great. however there is not enough notice on rota changes so plans have to sometimes be dropped at the last minute.
Pros20% Discount, Staff, Fast paced
ConsUnderstaffed, Salary, Part-time
4.0
Customer Service Representative |
Swindon | Feb 10, 2015
great job
another good job after being self employed for 9 years this was getting back to retail,i progressed very quickly from 4 hours to full time I the office cashing tills up onto computer system and everything else involved in day to day.
Prosnone
Consclose to home, greta team.
3.0
good
friendly staff
several different post available
many oportunities
3.0
Customer Service Representative |
Preston | Oct 8, 2013
.
Already reviewed this company. Was work and money i needed to get me through university
Pros.
Cons.
3.0
Office Administrator |
London | May 10, 2016
productive
The management has recently changed, thus cannot comment on the effects on my work, However, the previous management was quite good and I felt it was quite organised.
I have learnt how to carry out the admin position for cash office
3.0
Fantastic group of colleagues
Met some really friendly and helpful colleagues and have thoroughly enjoyed my time working there.
ProsVariety of tasks
ConsN/A
1.0
Sales Manager |
Ayr | May 1, 2014
Large staff fun place to work
Matalan was a fast turnover store, I enjoyed increasing my sales targets and the positive feedback and the job satisfaction that i received when colleagues and customers commented on the improvements that i obtained while working there, At request of my area manager i was asked to support a larger graded store to improve visual presentation prior to a regional visit.
The part of my job that i wasnt keen on were the night shifts which through time became unsettling to my home life.
Prossalery, job satisfaction, team
Conslnight shifts
