The management will use & abuse good workers while giving special treatment to lazy/horrible workers, then if the good worker decides to stop going above & beyond and only do what is expected of them since their work ethic isn't appreciated the company will stop at nothing to fire that good worker (including making false allegations that don't have to be proven because the Union is in the company's pocket), while continuing to give special treatment to the lazy/horrible workers. The union that yanks money directly out of your checks that is supposed to protect the workers is CORRUPT and works in the favor of the company. They go against the contract whenever they please and when you put in grievances that get all the way to federal arbitration they still end up winning even though anyone with common sense can see they are in blatant violation of the contract.
During the probationary period, you are unable to utilize the union (not that the union will do anything for you after probation anyway) and do not have any medical/benefits, yet they still yank money out of your check every week to pay for union dues and/or union fees on top of medical/benefits that you cannot use during that time, and you can be fired "without reason," as stated in the contract, during that time.
Many people, like I used to, may still think unions are the best thing to work for but this experience taught me the very hard way that they are corrupt. It's no wonder I was confused to see that right i
As a merchandiser you are paid pretty well, and they give raises fairly often. The thing is for what they put you through, they definitely should. Do you like working weekends and every holiday besides Christmas? If you answered no to any of that this isn't the job for you. You will be expected to work pretty much every holiday. Don't plan on using vacation over any holiday as they are all blocked out. You do get 8 hours of your typical holiday pay, however they do not pay 1.5 or double time when you work holidays like other companies when you work on the day.
They are always short staffed on merchandisers, yet always on a hiring freeze. So plan on being on call on one of your days off, or asked to work overtime regularly. They would rather pay people OT and run them into the ground than have to pay for the benefits of additional employees. You will see a nice paycheck but you will not have time to enjoy it. When you are sick or too broken to come in, they will not want you to use sick time, they will just ask you work one of your days off to make it up.
Another big issue, is they can never seem to have consistency with scheduling. "It can't be done" is what they will say (even though other competitors don't seem to have this issue), so you never know what days off you will have next week (rarely back to back/2 days in a row). Don't think you can plan ahead either for your days off, Schedule starts Sunday and sometimes they haven't released it until Saturday night (some
ProsCompetitive pay, GREAT 401K, decent insurance, good entry level vacation package, Overtime (if thats something you desire), occasional sales based incentives.
ConsNo Holidays off, no 1.5x or 2.0x when working holidays, mandatory overtime, inconsistent scheduling, Upper management out of touch with realities of merchandising, no growth opporutunities, store managers/policies can be difficult
Presently my hours are 9:30am - 6:00pm but occasionally I am here until 7:00/7:30 because I am the last person available with the proper credentials to check in drivers per SOX compliance. I answer phones, direct calls, handle customer calls & resolve issues. If I am unable to resolve the problem I forward the caller to the correct person/persons to assist. I process new customers & vendors in our MASTR DATA PROTAL. I cashier drivers face to face unless there are problems with a route such as handheld issues affecting route completion or trucks broke down & waiting 3hrs for RYDER to assess the problem. In this case if the route is not complete I will perform a drop safe deposit have the driver sign the DROP SAFE LOG & process the route the next day. I post deposits to our SAP system which is monitored by our accounting department & in house auditors. I then process the necessary reports needed by accounting to balance our accounts. I prepare these reports daily & submit them to management for signature then forward these reports to my auditor. I am also responsible for setting invoices up for payment in SAP for send to the Accounting department. I process PO’S for warehouse orders; i.e... Plastic wrap - need for pallet stability, shelving & display supplies, signage & such. As I noted before I process all invoices & set them up for payment. Many of our customers require proof of delivery forms, store stamps, & clear signatures in order for their office to make payment.
I was coming out of a job in contracting so I needed a job and thought this was the place. I will tell you the horrible stuff I have dealt with in the past year working here. So many cons that it is ridiculous
1st- the pay is absolutely not worth what you have to work. Sometimes they make you work OT which is good money on your end, but the amount of work the require you to do in 1 day is laughable. Sometimes you need to call for OT or any other questions and management usually shuts their phone off when their 8 hours are up. Then they sometimes dont pay you your OT on your check so you have to keep going into the branch to fix it which sucks because the location of the branch is far for some of us.
2nd-They will relocate you without even notifying you. I have been working in the city I live in and I was happy with my route. Out of no where they started sending me to a city 1 hour away from me so now instead of being able to wake up at a decent time I had to wake up at 2am just to get to work on time so I was losing almost 2 extra hours of sleep a day because of it. I would spend more money on gas then what they reimburse you for so depending on where you are you may still have to put your own out of pocket money to work. Your car will break down whether it is new or not and you will have extremely high maintenance bills coming your way. I usually changed my oil once every 3 or 4 months before this job and now I have been changing it every 3-4 weeks with all the driving the
Prospaid weekly, good benefits, great people you work with outside of the company
The Worst decision that I have made concerning my career
When I accepted the job offer, I was under the assumption that I would be working the 2nd shift and working five days a week. Once onboard, I was told that for the past two years, they have been working six days a week. They started up a six-day a week operations without having all the necessary people and resources to ensure that it would be successful. The company continues to rely on the employees to work overtime and want to make extra money. They "have a plan" to add workers. But it's been two years in the making. Even adding the four additional warehouse associates does not relieve the burden of having a supervisor at work on the weekends. I was told it would be a rotation between the supervisors and leads, which does not work for apparent reasons. This type of thinking is the typical putting the cart before the horse.
There was no formal Onboarding procedure, no training of company systems, no planned follow up within a specific timeframe. Once I stepped into the doors, I was on my own and had to ask my Lead for instruction on how to do company-specific tasks. No other supervisor provided much help or even end of shift updates unless it was to point out a problem area that someone else had done. Lack of proper training from the start was a huge indicator that the culture of employee empowerment was not there. The shift I took over was missing a supervisor for a while. During that time, they were pretty much left on their own. This created a culture that they can do wh
Don’t get me wrong, I’ve worked with some great people at this company. I’ve met some very hard-working and dedicated workers, but more often than not the people here will do whatever they can to get out of doing their job properly. There is constant blaming for mistakes that you don’t even make and the culture of the company is to get product out regardless of whether it is quality or food safe. I’ve unfortunately seen countless food safety infractions and was promptly shut down when I brought them up. The moment a line stops everyone is down your throat about why the line is stopped and then a quick fix is applied to ensure we run again. Some management is fine, but others will micromanage you about things that do not matter, but will let serious incompetence slide mostly due to the fact that they can’t afford to lose more people. The ones who work hard get tired of the ones who don’t and eventually quit, leaving the slackers behind and renewing the same sad cycle. They wonder why turnover and employee dissatisfaction is high, yet they do nothing when we tell them. The pay is laughable for the amount of work we do and the “raises” are just as insulting. Someone got a 2 cent raise this year, others got less than 50 cent raises. They pay us what they believe our job is worth in their eyes despite the fact that the higher ups have little to no clue what their workers do on a given day. I cannot stress how much quality and safety are pushed aside for the sake of production, eve
ProsSome great people
ConsPay, incompetence, poor management, disregard for food safety and quality
Good Pay, stressful environment, poor treatment of workers
I left KDP voluntarily, with no significant problems relating to my employment. The pay was unquestionably good, as compared to other production oriented jobs in the area. Insurance benefits carried an unusually high deductible which renewed each year, making most healthcare an out of pocket expense. Those who had serious health conditions may have found the insurance suitable as they easily met their deductibles through regimented medical treatments and prescriptions.
Training at KDP was very poor. and was conducted very abrasively. Within my first month of employment there were irrational responses to even the slightest of mistakes. I soon learned that this was part of the established production culture for the company. While working in a different department, due to a schedule change, I thought my experience would be different. However, there was always someone with no genuine authority, communicating, and acting, in an unprofessional and abrasive manner toward less senior employees. I remember thinking how ironic it was when a refresher regarding the company's harassment policy was conducted, which was almost instantly forgotten at the meeting's end. Bad behavior was sometimes reported, but any action taken was not an effective deterrent. The lack of professionalism, and the lack of an actual training program, was realized very early in my employment with KDP.
Before leaving, there was a new program implemented relating to pay increases. Pay increases would now be
If dealing with rude and inconsiderate customers is your idea of fun then this is your place to work. If working 14 hour days while lift gating your loads off the truck and filling coolers at gas station stores and smaller grocery outfits then this is your place to work. If working your self to misery and not feeling any success coming from your hard labor then this is your place to work. If you like doing your job along with everyone else's jobs then this is your place to work. Heres a run down of daily events at Dr Pepper Snapple Group.
1. Arrive at work between 3-5 am
2. Pre Trip your truck for defects but it doesn't matter if there is any because they will drag their feet getting them fixed even if they are a major safety issue. Its all about getting drinks off the truck to them.
3. Hit all your large grocery chains first. This can be a task as there are about 15 other vending companies that are doing the same thing your doing. So the earlier you start the better.
4. Then deliver your small format stores next. By now your almost done with your day but you will still have about 5 hours to go. If your way behind forget about getting someone to come help you. The bosses will go home before 2pm and by then you will most likely have another 6 or more stops to go. With each stop taking an Average of 30 mins to work.
5. Get checked in at your stores and then fill the shelves. No matter how far behind you are.
Do all this while only getting paid a small amount and not go
ProsHome Daily
ConsRoutes are never the same, Pay is awful, Working conditions are terrible
2.0
Maintenance Technician | Knoxville, TN | Aug 29, 2019
Don't do it!
There are pros to working here, however, they are far outweighed by the cons.
Pros: Work schedule, no mandatory OT, fair pay and 401k match, tuition reimbursement (degree programs only which doesn't help maintenance much who relies on technical training programs)
Cons: Health insurance (it's understandable that their costs are increasing and needed to change but this is a whole new level of bad), working conditions are hot and grueling during summer (they have A/C but never run it out of cheapness, however, the offices will always be cool and cozy), no clear path to advancement (advancement is based on buddy system and not job performance), ZERO training of any kind (you'll get thrown in and told to figure it out then get ridiculed when you don't reach their targets), I could go on and on but it wouldn't matter, positive improvements rarely get made.
As a maintenance guy, you can expect to spend a good part of your day clearing jams, performing operator level changeovers, satisfying the 20 layers of management and clipboard holders following you around, and fighting junk equipment that's been junk since day one but will get blamed when it doesn't run perfect. The other part of your day will be filling out redundant paperwork/boards, having to answer for bad engineering designs and catering to operators who would rather blame you than their laziness (not all, many very good operators who help us tremendously). Most of us remain here for the schedule that provides 3-4
I worked in the controls engineering department, and at first in the manufacturing building which was completely separate from HQ by several towns (later at HQ). The office was the second floor--about the size of a 1 bedroom apt.--inside this manufacturing plant where coffee machines packed, clanked and thudded all day. There was a single window upstairs which looked over a parking lot. Nobody had a real cubicle. My "desk" consisted of a table at the end of the room. My official manager worked at HQ or traveled frequently so the next in line was more of a peer in my eyes than an actual supervisor, although he had years of experience over me. Apart from myself, the next youngest who I saw was mid 30's. Not a big deal for my first real job. The people I hung out with the most were factory workers. During the lunch breaks you could buy food from a vending machine which was not the healthiest of foods but almost everything cost 25 cents! Also during the break we would sometimes play volleyball in an alleyway and it was a blast! In the beginning, I did basic paperwork and electronic organization that the other engineers didn't have time to do. It SUCKED. However, all the hard work paid off a few months later when management gave me more responsibility. I started off programming a stepper motor for use in the automation system, and eventually progressed into schematic capture using AutoCAD. I became so good that I was the go-to person for tips and tricks (perhaps it was because the
ProsSuper cheap lunch, nice people, lots of work
ConsLoud noises, not good food
Questions And Answers about Keurig Dr Pepper Inc.
If you were in charge, what would you do to make Keurig Dr Pepper a better place to work?
Asked Sep 23, 2016
Pay better wages for hourly employees and for mileage everything’s going up inflation except the pay
Answered Dec 10, 2021
In some of the bigger locations where nightloading shifts can run 15 plus hours in a night running 3 shifts in the warehouse would be nice. Cross training in areas of receiving, picking/shipping both to smaller warehouses and to customers and cleaning would easily keep all 3 shifts busy. In the long run, the company would save money paying straight time with a lot less overtime.
Answered Jul 10, 2021
How are the working hours at Keurig Dr Pepper?
Asked Feb 25, 2016
Start time until you finish all your stores, usually 10+ hours......oh and then sometimes, SURPRISE you need to do another one or help someone else.
Answered Oct 14, 2021
At KDP, your working hours depend on your role and how it supports the needs of our customers and consumers. Our frontline roles can vary from 8 – 12 hours per shift.
Answered Jan 26, 2021
What is the interview process like at Keurig Dr Pepper?
Asked Feb 25, 2016
Standard. Phone interview and then one in person. Questions are basic and straight forward.
Answered Mar 15, 2021
After candidates apply to a role at KDP on our KDP Career Site, a recruiter will review resumes and reach out to the most qualified applicants, usually within 2 weeks of application. At this time, all interviews are conducted virtually via phone or video and may vary by length and total number depending on the role.
Answered Jan 26, 2021
What is a typical day like for you at Keurig Dr Pepper?
Asked Mar 19, 2020
They will have you either picking or doing Returns
Answered Dec 7, 2020
They want alot of work done in little time with no help
Answered Nov 5, 2020
On average, how many hours do you work a day at Keurig Dr Pepper?
Asked Oct 14, 2016
At KDP, your working schedule depends on your role and how it supports the needs of our customers and consumers. Our frontline roles can vary from 8 – 12 hours per shift.
Answered Feb 24, 2021
I averaged 10 hours a day, so 50 hours a week. Honestly, if you just dove right into work and got all your tasks done, your work day would only by 4 hours on most days.
