Working at Jollibee: Company Overview and Reviews

Jollibee
Jollibee
3.8
338 reviews
Jollibee Ratings
3.8
Average rating of 338 reviews on Indeed
3.6Work-Life Balance
3.2Pay & Benefits
3.5Job Security & Advancement
3.6Management
3.8Culture
Headquarters
Pasig, RP
Employees
10,000+
Revenue
$1B to $5B (USD)
Industry
Restaurants, Travel and Leisure

Popular jobs at Jollibee

 Average SalarySalary Range
121 salaries reported
$16.41
per hour
$8.20-$24.65
163 salaries reported
$13.91
per hour
$7.25-$20.90
35 salaries reported
$13.74
per hour
$7.25-$20.65
31 salaries reported
$65,188
per year
$32,000-$98,000
1 salary reported
$2,000
per month
$1,200-$3,000
Salary Satisfaction
58%
Of the employees are satisfied about their pay
Based on 519 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

Jollibee Reviews

Popular JobsService CrewCrew MemberCashierKitchen Team MemberRestaurant ManagerManagerTeam TrainerServerCustomer Service Associate / CashierStockerRetail Sales AssociateAssistant ManagerCrew LeaderCustomer Service RepresentativeFood Service WorkerShift ManagerAdministrative AssistantMarketing AssistantFast Food AttendantManagement TraineeServer/CashierDelivery DriverProduction ControllerGrill CookTeam LeaderAssistant Store ManagerParty HostRestaurant StaffAssemblerCookTeam MemberStore ManagerSupervisorControllerDining StaffProduct ManagerSenior Assistant ManagerAccounting ClerkAdministration ExecutiveCounter AttendantFront End AssociateKitchen HelperMarketerMarketing ManagerMarketing SpecialistNhân ViênCashier/SalesCounterDishwasherFood Service AssociateJollibeeProcessorSales/Marketing AssistantThu NgânArea ManagerAssistantFrontlinerFrymanGrillmanOrder TakerQuality ManagerSales and Marketing ManagerTraining ManagerAccounting AssistantAccounts Receivable ClerkCook/DishwasherCounter PersonCounter Sales RepresentativeCrew SupervisorCustodianCustomer AssistantData Entry ClerkFry CookHandlerHuman Resources AssistantInternNhân Viên Bán HàngOffice WorkerPantryProductionProduction WorkerReceptionistSales ExecutiveWarehouse LeadWarehouse WorkerAccountantAccounts Payable ClerkAdministrative ClerkBeverage ServerBranch ManagerCall Center RepresentativeCashier SupervisorCashier/ClerkCleanerDinning StaffDirect Service ProviderF&B ManagerForklift OperatorGuest Service AgentHuman Resources ManagerInventory AnalystInventory AssistantJunior Managing DirectorManagement AssistantMascotOffice AdministratorOperations ManagerOrder ManagerOrganizerPhục VụPlannerQuản LýR&D EngineerSAP ConsultantSalesService CoordinatorService ManagerSupply Chain SpecialistTechnical SupportTrainerWorking Studentadministrative counterpantrysoda2nd TC2nd TC, CounterA Good worker.ANALYTICAL PANELISTAccounts AssistantAccounts Inventory StaffAdmin StaffAdministrative CoordinatorAdministrative ServicesAnalystAnalytical Sensory PanelistAnalytical Sensory Panelist - Part timeApril 23, - September 23ArchitectAssistant AdministratorAssistant CookAssistant Operations ManagerAssistent Manager (m/v)AssociateAssociate ManagerAssociate Product ManagerAuditorBACK UP PANTRYBack UpBack upBack-up PersonBaristaBilling ClerkBistroBusiness AnalystBusiness Intelligence ManagerBán HàngCONTRACTUAL /SEEDS TRAINEECachierCalambaCaserCashierlCounterCertified TrainerCertified of 3 stationsClerkCommis 1Counter AssistantCounter HelpCounter ManagerCounter StaffCounter and CRSCounter/sodaCrewCrew tranningCustomer Care SpecialistCustomer Relations RepresentativeCustomer Service ManagerCustomer Service Team LeadCustomer Support RepresentativeData AnalystDelivery HelperDelivery SpecialistDemand PlannerDescriptive and Analytical PanelistDeveloperDine InDiningDining Room ServerDining Room SupervisorDining personDinning room staffDinning staffDirector of Business DevelopmentDirector of Dining ServicesDirector of Food and BeverageDrafterDriverDuctmanEXCITINGEncoderEquipment TechnicianExecutive AssistantExecutive SecretaryFRY MANFRYMANFacultyFinance AssociateFinancial SpecialistFood PanelistFood Preparation WorkerFood RunnerFood StaffFrierFront Desk AgentFry ManFryman/GrillmanGeneral ManagerGreat Customer and Give the standardGreenwichGroup ManagerHost/CashierHuman Resources AssociateHuman Resources InternI am a working student in jollibeeIT StaffIT SupportInventory AssociateInventory ControllerInventory LeadJFCJOLLIBEEJanitor/MaintenanceJolibee Valenzuela branchJollibee Foods CorporationJollibee LuzurriagaJunior BuyerJunior SupervisorKitchen AssistantKitchen Equipment Service TechnicianKitchen ManagerLeadLead HandLeaderLibrarianLloyd MatienzoLogistics AssistantLogistics AssociateLogistics SpecialistLogistics SupervisorMaintenance CrewMarseille food corporationMechanical EngineerMessengerMinimumMost appreciativeMultitaskingMy daily routineNhân Viên BếpNhân Viên Chăm Sóc Khách HàngNhân Viên KhoNhân Viên Phục VụOJT TraineeOffice ClerkOffice SecretaryOn the Job Training (OJT)On-The-Job-TraineeOn-the-job TraineeOperational ManagerOperatorOperatore fast foodPantry CookPantry StationPantry/ backupPantry/Back upPantry/back upPart timerPersonal AssistantPhone OperatorPrep CookProcess EngineerProcess WorkerProduct Quality ManaerProduction AssemblerProduction ManagerProduction OperatorProduction SupervisorProject AccountantProject ArchitectProject ArmourProject AssistantProject InternProject ManagerPromo In ChargeProprietorPurchasing ManagerQuezon CityQuản Lý BếpReal Estate AssociateRegional ManagerRepair TechnicianResource OfficerRevenue AccountantSEEDS ProgramSEEDS TraineeSERVICE CEWSIKRETONG MALUP E K PE KSM CDO,ManilaSM TraineeSMART TEAMSafety OfficerSales AssistantSales AssociateSales ManagerSalespersonSecretarySecurity OfficerSellerSenior CounterSenior Graphic DesignerSenior ManagerSenior Team LeaderSerService CewService CrrewService crew:back-up/counterService screwSmartSodaSpecialistSpessStaff MemberStocking AssociateStudent AssistantSupport SpecialistSurveillance OperatorSystem EngineerSystems AnalystSystems Integration SpecialistTechnical SupervisorTechnicianTektonTenureThird Key ManagerTile SetterTrainee ManagerTraining SupervisorUnder Coop. SSA BicolUtility WorkerVice President/General ManagerWarehouse Supervisorall aroundbe happycountergrillmanjollibee philcoamktg. staffofficer in chargeproduct controlersensory analytical panelistsept.18 2019service rewservice zcrewsmartsmart/countersoda person
All LocationsAnaheim, CAArtesia, CAAssumption, ILAvenue, MDBranch, MNCarson, CACerritos, CAChandler, AZChicago, ILChino, CAChino Hills, CAConcord, CADaly City, CADededo, GUDelano, CADel Norte, COEdison, NJFairview, NJGilmore, ARGrace, IDGreenland, NHGurnee, ILHidalgo, TXHonolulu, HIHouse, NMHouston, TXIndustry, CAIrvine, CAJacksonville, FLJersey City, NJKapolei, HILaguna, CALa Puente, CALas Vegas, NVLipan, TXLos Angeles, CAMadison, WIMalinta, OHMango, FLManila, ARMart, TXMay, OKMilpitas, CAMira Mesa, CAMolino, FLMonroe, MINational City, CANew York, NYNorth, SCPalo, IAPanorama City, CAPeninsula, CAPinellas Park, FLPlano, TXPlaza, NDQueens, NYRancho Cucamonga, CARemoteRobinson, TXRoosevelt, NYRotonda, FLSacramento, CASan Antonio, TXSan Bruno, CASan Diego, CASan Fernando, CASan Jose, CASan Mateo, CASan Pablo, CASan Pedro, CASanta Rosa, CASeaside, CAShell, WYSouth San Francisco, CAStockton, CAStreet, MDTaft, CAToledo, OHTukwila, WAUnion City, CAVallejo, CAValley, ALVirginia Beach, VAVista, CAWaipahu, HIWest Covina, CAWilson, NCWoodside, NYAbu DhabiAl-AynDubaiSharjahRosario, Santa FeGilmore NSWLaguna NSWPerth WAYennora NSWFrancisco Morato, SPAurora, ONBrampton, ONBranch, NLCalgary, ABEdmonton, ABFairview, ABFreeport, NSGreater Montreal Area, QCLeader, SKLourdes, QCMadison, SKMississauga, ONNational Capital Region, ONOro, ONRegina, SKRobinsons, NLRosa, MBScarborough, ONToronto, ONUnion, ONWinnipeg, MBHettlingen / Station, ZHConcepción, BiobíoCastilla La Nueva, MetaZapote, Provincia de San JoséLlodio, Álava provinciaLeicesterLondonShawCentral, Hong Kong IslandTsim Sha Tsui, KowloonLevélBengaluru, KarnatakaMilano, LombardiaSalmiyaAyala, Mor.Guadalupe, N. L.León, Gto.Oaxaca de Juárez, Oax.Johor BahruBestAuckland City, AucklandMuscatAlabangAlaminosAngelesAngonoAntipoloApalitArayatBacolodBacoorBaguioBalagtasBalambanBalangaBalayanBaliuagBanguedBatangas CityBauanBayBiñan CityBinangonanBinondoBocaueBulacanButuanCabanatuanCabuyaoCadizCagayan de OroCaintaCalamba CityCalapan CityCalasiaoCalbayogCaloocanCandelariaCarmonaCatarmanCatbaloganCauayanCavite CityCebu CityClark Freeport ZoneConsolacionCotabato CityCubaoDaetDagupanDanaoDapitanDasmariñasDavao CityDigosDipologDumagueteFort BonifacioGapanGeneral Mariano AlvarezGeneral SantosGeneral TriasGingoogGuaguaGuiguintoHagonoyIbaIliganIloilo CityImusIrigaIsabelaJose Abad SantosKaliboKawitKidapawanKoronadalLa CarlotaLaoagLapu-Lapu CityLas PiñasLa TrinidadLegazpiLemeryLigaoLiloanLingayenLipaLos BañosLucenaMaasinMabalacatMactanMagalangMagsaysayMakatiMalabonMalateMalaybalayMalolosMandaluyongMandaueMangaldanManilaMarikinaMarilaoMarivelesMasbate CityMatiMexicoMeycauayanMidsayapMinglanillaMorongMuñozMuntinlupaNagaNaicNasugbuNavotasOlongapoOrmoc CityOzamiz CityPagadianPanaboParañaquePasayPasigPaterosPiliPlaridelPuerto PrincesaPulilanQuezon CityRodriguezRosalesRosarioRoxas CitySampalocSan CarlosSan FernandoSan IldefonsoSan JoseSan Jose del MonteSan JuanSan MateoSan MiguelSan Pablo CitySan PedroSanta CruzSanta MariaSanta MesaSanta Rosa CitySantiagoSanto TomasSariayaSilangSorsogon CitySubicSurigao CityTabacoTaclobanTacurongTagaytayTagbilaranTaguigTagumTalaveraTalisayTanauanTanayTanzaTarlac CityTaytayToledoTondoTorilTrece MartiresTuguegarao CityUrdanetaValenciaValenzuelaViganZamboanga CityAl-KhawrAr-RayyānDohaJeddahRiyadhTa'ifJurong EastNovenaPaya LebarQueenstownValencia, CaraboboBiên HòaCà MauCần ThơHải PhòngHuếKon TumQuy NhơnRạch GiáSóc TrăngTân AnThành phố Hồ Chí MinhVĩnh LongĐà Lạt

Overall Reviews at Jollibee

5.0
Production Controller | Laguna, CA | Jun 3, 2019
Spirit if family and fun
Happy to work there. Marami kang matututunan. Madami kang makakasalamuhang ibat ibang klase ng pag uugali at paniniwala . Pero masaya kahit pagod ka nwawala un dahil sa samahan ng mg ka work mates
ProsFree meals
ConsPressure
4.0
Inventory Associate | Industry, CA | Apr 2, 2015
Active
Typical day at work would be busy everyday. I learned that to work good you have to keep your area clean the warehouse in good conditions. Most of the time your on your own everyone have there own responsibilities but overall are good co-workers.The hardest part of this job would be working inside of the freezer it's a small area to work and drive with the forklift. The most enjoyable part would be driving the forklift and always been busy because the day goes by fast.
4.0
Processor | Remote | Mar 10, 2018
Knowledge of SAp system
Productive and i learn a lot through SAP system.a very accumodating company, flexible time in 24 hours as a wave planner ,a easy to understand the processing flow.This company is globalize and certified ISO. I can manage all process and manpower.I work as a wave planner and team leader in logistic company under manage of Jollibee Worldwide Services Logistic of Bicutan Paranque.
Prosfriendly
Conslong hours
5.0
Service Crew | Uptown, PA | Nov 20, 2011
having a grateful experience and memorable. i enjoyed the company and work with them with all my heart. i treated my work as my second home.
one of the most popular fastfood in our country. i love being crew in this company. i learn a lot and experience of being an independent person. i am very proud because i belong to this company. you can see and adopt their everyday work. in the first place, it is hard for the first timer to adopt the work in this company but in the middle of your contract, you can see yourself that it is very enjoyed experience in your life. you can also learn howto value yourself and also value the people around you. you can never know in the end, you have a lots of freinds to comfort you.
Prosfree maels
Cons1 hour break
3.0
Administrative Assistant | Phil, NV | Jun 11, 2015
TEAM LEADER,ACTIVE TEAM BUILDING
Keeping clients updated on latest product and service offered by the company, typing ,billing and maintenance of the client records,maintaining office petty cash.
Prosfree lunch
Cons12 hours
4.0
Shift Manager | Las Vegas, NV | May 8, 2012
Convention
Everyday are fun and also challenging especially when you encounter different types of people and personality. I learned a lot from this company like how to handle customer,complaints,situation,and how to manage the store. I loved dealing with the customer because sometimes you learned from them.
Prosfree meal
Consshort breaks
4.0
Customer Service Representative | Carson, CA | Jul 30, 2019
What you learned
Communicating skills. Ability to Work Under Pressure. Decision Making. Time Management. Self-motivation. Conflict Resolution. Leadership. Adaptability
4.0
Production Controller | Gilmore, AR | Sep 4, 2017
i havent encounter ping pong table
it is fun to be with... hard time when peak time.. the most i enjoy is with the management team ive learned that what is your weak is can be use for your strength i love to work when schooldays a little bit hard of getting enough off when peak months i learned that what u want get it and grab it without giving up.. sometimes you need to decide for good... during the management i am happy and thankfull because ive learned so much from them..i also enjoy working with them,,because motivating me during doubting and hardest time
5.0
Crew Leader | Panorama City, CA | May 15, 2020
Good environment
This company is a happy environment. Learned a lot of things and also gives everyone the opoortunity to grow and learn many things about the job. Also flexible hours for students
4.0
Service Crew | Vista, CA | Nov 18, 2019
Fun and challenging working experience
A have a challenging role in physical work, combined with presence of mind strategy through struggles sometimes when dealing with an irate costumer. But all of those experiences i gained, turn me into a professional one's who can speak to someone or to anyone confidently. I'am proudly bringing those set of skills, i retained with'in myself as i continue seek for better job opportunities.
4.0
Training Manager | Philippines | Nov 27, 2019
A fast-faced environment and jolly workplace which has the strong implementation of standard opearting systems procedure as well as friendly and provi
A fast-faced environment and jolly workplace which has the strong implementation of standard opearting systems procedure as well as friendly and provides customer satisfaction.
4.0
Restaurant Manager | Cabuyao | Jan 27, 2020
productive work place at the same time challenging in terms of people management but overall it was an amazing experienced
productive work place at the same time challenging in terms of people management but overall it was an amazing experienced. No two days are the same in terms of operation.
4.0
Restaurant Staff | Davao City | Feb 3, 2017
A fun and educational workplace though physically demanding
Everyday life in a fastfood giant like Jollibee can be physically demanding. You need to balance both administrative work and floor control. But because of the nature of the business, I learned a lot from it - from personal management to people management. The store is can be the happiest place especially when everything is in place like the manpower, material, machines and methods. The challenge always happen when there is machine breakdown, crew absenteeism and tardiness, running out of materials, internet failures and customer complains. Apart from store operations, employee benefits also posed a challenge when they started to implement the reduction of vacation and sick leaves. Some of us find it hard to recover from sickness and exhaustion when you have limited leaves. That left us no choice but to work even when your not yet fit. Despite the jobs letdowns, I still count myself lucky to have gained friends among the company managers and store crews whom I can call my second family.
ProsSpirit of family and fun
Conslow compensation
5.0
Kitchen Team Member | Zamboanga City | Jul 27, 2021
Spirit of family and fun, Teamwork, Healthy working Environment, Approachable Management Team,
When I was working as service crew on jollibee I was so happy and felt like my home, because not just my fellow workers but also the managers are very nice and approachable. For me it was the best experienced I haved ever because we have a very healthy and happy workplace. And I am still willing and honor to be part of the company again and again, I am very thankful to Jolibee because I haved gain many learnings and knowledge not just about the standards but also the spirit of family and fun, Respect each individual and having patience at work
ProsFree meals/ availments
ConsStandard Hours of Duty
5.0
Restaurant Staff | Branch, NL | Aug 24, 2015
productive and fun work place and positive thinker
I learn a lot at jollibee especially on paper works. and even on documentations and proper filling of all documents. and besides from that im happy at work because i feel the spirit of family and fun.
Prosfree lunch
Cons8 hours per day
4.0
Marketing Manager | Olongapo | Jul 5, 2021
Spirit of family and fun , Encourage you and Motivates you to be the best version always, Honesty and Integrity. Sensitive to customers needs
Jollibee is a great leader molder, They will give you all the best training and exposure for you to learn. The founder of Jollibee is a role model of Integrity and honesty, a father and dreamer. They will always aim for greatness and high level of customer service and business operation. They will mold you to be the best in every aspect professionally. Jollibee really deliver its promises.
ProsMeal allowance, Trainings, Company perks like team building and company outing, Uniform clothing allowance. Solid training foundation for those young professionals
ConsLong hours of work most of the time the said long hours needed an extra more hours, Basic pay is not really equal to your workload.
4.0
Management Trainee | Calamba City | Nov 24, 2019
The company is for those who wanted to work in a fast food industry.
Perfect for those who wanted to know how to manage a fast food chain. A great place to work for entry level management and who has a leadership skill and team skills.
3.0
Assembler | Fairview, QC | Mar 7, 2015
good working environment
short working hours at work because there's too many crew during duty. management can't handle pressure during pick hours.
Prosfree foods during breaks.
Consonly 6 hours is the maximum working hours for every crew
3.0
Assembler | Fairview, QC | Mar 7, 2015
fun place to work.
the most enjoyable part of the job was when we make our customers happy and satisfied. management was good and my co-workers was very enthusiastic on their jobs.
Prosfree foods during breaks.
Cons8 hours of working hours

Questions And Answers about Jollibee

On average, how many hours do you work a day at Jollibee?
Asked Dec 9, 2016
Sometimes without school I could go to jollibee for 8 hours or 9 hours
Answered Jul 7, 2020
Working in jollibee can be 4 hours and I can work 8 hours if I need to until I have only 8 hours of work because I am studying als because you really need to spend time studying and working hours
Answered Jul 7, 2020
What is the interview process like at Jollibee?
Asked Oct 5, 2016
What is your purpose to apply in this job
Answered May 8, 2020
One on one interview
Answered Jan 14, 2019
What age are able to apply in jollibee
Asked Nov 6, 2017
Well, I was hired at 16. And I am the youngest crew that time. Cheer up to my colleague.
Answered Nov 6, 2020
I was 17 when I applied and was hired at jollibee
Answered Jul 29, 2019
What questions did they ask during your interview at Jollibee?
Asked Sep 22, 2016
i don't remember..but do remember the manager asked me when i can start to work.
Answered Aug 30, 2020
If you can work under pressure at times, this company will give you a chance to learn different station that make you skillful that will take you the next level of skill for future if you stay longer
Answered Feb 8, 2020
How long does it take to scan a resume here at Jollibee?
Asked Jun 8, 2017
In just a short time
Answered Jan 14, 2019
Sometimes not long but then again the supervisors and the manager are sometimes lazy about hiring new people, even though Jollibee is hiring!!!!!
Answered Oct 12, 2017