Overall Reviews at JB Hi-Fi
5.0
Customer Service Representative |
Brisbane, CA | Apr 3, 2019
Great place
I worked as a Christmas casual and it was the best time I had, everyone was nice and friendly, great for a first job. great work location. great place for a first job.
ProsGreat peopleand great work enviroment
ConsCan get REALLY busy depending on what store you're at
4.0
Nice Team and supportive colleagues
Very supportive team and boss. Staff discount in stores is pretty attractive. Company doing extremely well and associating with the brand is very good.
ProsStaff discounts
ConsGrowing too quickly
1.0
Laughably bad
My years at JB HIFI were among some of the worst of my working life. No leadership. No training. Job culture is fine because the people you're working with are usually pretty solid folk. JB works on an incredibly tedious budget system that essentially means you need to be doing upwards of 10% more sales than last year - the issue being that foot traffic in most store is down 20-30%. So to keep your job you're required to somehow sells thousands of dollars of stock to customers who do not exist. I mustve seen 20-30 people come and go in my time with the company, simply because the company refuses to see that retail as whole, in on the brink of collapse.
Prosno uniform, good culture in store
Conswoeful management across the board
4.0
Generally productive placce to work with a good atmosphere
Most days were minimal in terms of work, spreading the work you had across the day was a good way to make sure you had something to do the whole day. The other staff members were very friendly and always willing to help each other out.
3.0
Australia's Leading Electronics Retailer
Genuinely a casual and entertaining work environment to work in. Be aware you will be held to sales targets if you are on the floor and depending on your geographic and demographic location this can affect you. Exciting products, new and trendy items for you to pair with customer's needs.
Prosnew, hip, casual, entertaining
Conssometimes unrealistic demands, management
3.0
Customer Service Manager |
Sydney NSW | Jan 19, 2017
It's mostly what you make of it, know when to move on.
Great people, good brand. Little training and very minimal opportunity to advance and increase skills. Systems and processes are improving but not to where they should be for a company of it's profile. Great experience in dealing with all types of people.
3.0
Customer Service Representative |
Casuarina NT | May 8, 2018
Good People to work with but prefer younger crowd
Relatively easy place to work if you know your gadgets & telco plans. They're happy to share their knowledge & practises. Management very approachable & easy to get along with. Staff are mostly young kids but very knowledgeable & easy to get along with. Very difficult for advancement unless your a Top Gun Salesperson & young !
ProsStaff Discounts
ConsUnrealistic Budgets for country areas like cities
4.0
Fun and productive, great management and work environment.
Shifts are usually in half-days (8 hour shifts) with 2-3 breaks.
Valuable skills and concepts learned include staff team communication, customer communication, time management on a daily basis, merchandising and the value of stock knowledge.
The management team at the store I worked in was fantastic, applying appropriate pressure to staff members to keep everyone motivated whilst achieving, and surpassing, designated goals.
Similar to the management team, co-workers are all friendly, helpful but diligent.
The most difficult yet satisfying part of the job is juggling tasks with other co-workers. Since nearly everybody is capable of each task, helping and being helped is a daily occurrence. This approach (if applicable) is great because it helps maintain the working fluidity of the staff.
ProsStaff discounts!
ConsStock database inconsistencies
3.0
fun place to work but little opportunity for career progression
The management at JB is not the best and they do not foster career progression. i have learnt many knew things however not being given the opportunity to progress my career further with the company is disappointing
4.0
Ambiente di lavoro solare
Esperienza ottima per una crescita professionale.
MI occupavo di accompagnare il cliente all acquisto di prodotti tecnologici che più facevano al caso.
ProsBuono stipendio
ConsMonotonia
5.0
Retail Sales Associate |
Kotara NSW | Oct 30, 2019
fun, interesting
loved working at jbhifi since there was loads of nice staff, got along and made friends. was very fast paced at times. hardest part was geting on the phone since i had bad anxiety on phones
4.0
Good Benefits but difficult to move ahead
The benefits of the job are good, with the staff discount but as a casual it is difficult to get by with the few shifts and it is difficult to be moved up to a part-time position.
