Overall Reviews at Iron Mountain
5.0
This company will make You Grow in every fase of Your Life.
Transportation Specialist: Transport and handle client materials and engage with clients and co-workers in a friendly and professional manner. And Im responsible for driving a company vehicle to transport materials from client to Branch locations; loading and unloading through a variety of mechanisms using scanning technology; preparing paperwork and performing daily vehicle maintenance to ensure it functions efficiently
3.0
Senior Customer Service Representative |
Royersford, PA | Jun 20, 2021
Was Happy & Content but then unwarranted layoffs announced!
I have been working at Iron Mountain for 10 years. I started in the Collegeville, PA location & eventually moved to the Royersford location. At the end of 2020, they gave up the lease on the Collegeville location & a few weeks ago, it was announced that all Customer Care positions are being moved to Norcross, GA! The reason they gave was that despite everyone working remotely due to the COVID-19 Pandemic, they want the major hub to be in Georgia & want everyone to have access to the hub. This explanation does not make a lot of sense! What they are choosing not to reveal is that the cost of Living is less in Georgia so they can pay less! If we were to move, they would pay us at a cheaper rate & we would need to reapply for our jobs! Now, myself & my co-workers are experiencing the stress of an unexpected job search due to upper management's selfish decision making!
2.0
The company does not value employees
Lots of leadership turnover. The company does not value employees and the leadership is out of touch with how to run a business. There is no IT leadership and IT strategy. IT leadership turns over every 2 to 3 years and each CIO brings in their people and then the next CIO cuts the prior team.
The good is their work from home policy. No need to work from an office.
4.0
Great company
I enjoy it. It is a great company to work for. I enjoy the people, culture and everything about it. If you would like a career this is the place to work. Everyone is nice, intelligent and willing to help you in any situation.
5.0
Business Development Executive |
Atlanta, GA | Nov 6, 2018
Great culture with stability
A great culture that encourages personal development. Leadership is transparent and supportive of individual needs and wishes. There is no lack in work, therefore you put in 40 plus hours or whatever is needed to accomplish the work.
4.0
A Great Company to build a career
I have had many great opportunites at this company. Learning the systems can be difficult but once learned things get much easier. Management moves supervisors and employees around a lot which can be very frustrating. The company is moving in the right direction.
ProsFlexible and rewarding
ConsLate night alarm calls, union employees can be difficult.
2.0
Job security, but no growth potential
•Assist in development of new centralized destruction process
•High attention to detail
•Direct customer interaction via telephone / “High Risk” client management
•Account manager assistance
•Maintain & exceed constant KPI achievement on daily/weekly basis
•Manage large scale projects
•New hire training
•Fluid use of multiple specialty/Microsoft based programs simultaneously
Prosgreat hours
Consno growth potential
3.0
Fun and Adventure to different parts of the U.S.
There are no two days the same. As a Territory Field Auditor and Implementation Specialist, I work with outside clients inspecting facilties for shred service and internal clients for Safety, Security and Standard Operational Procedures.
I learned from management that there are no dumb questions and every idea is worth exploring.
The hardest part of my job was being away from home for more than 4-5 days at once.
I enjoyed traveling to different cities and working in different facilities
Prostravel, meeting new people, no two days the same, working independently
Consstay away from home too long, wearing a uniform
1.0
Terrible place to work
The unethical labor practices and client relationship practices are beyond abusive. Do not work for this company. They have been aired over unethical business practices before.
5.0
Business Development Executive |
Austin, TX | Apr 12, 2019
Great company culture and customer focused
I enjoyed my career at Iron Mountain. They follow their mission statement and the customer is the primary focus. Ethical business practices are job number one as well as safety in the workplace. I loved traveling to visit customers and to meet more internal customers.
Prosgreat benefits and salary
ConsMy position was relocated to another city
1.0
Records Specialist |
Leeds | Mar 22, 2020
Never recommended
I worked for 13 years and arrived new line manager changed everything as he does not like me., kick me out from work.HR doing nothing always listen to manager and manager side.
5.0
productive and fun work place
is a good company for growth,it taught me a lot like team building .and the management is so professional and treat their workers fairly and with respect,and when coming to culture they value each and every culture and treat them equally,the hardest part of my job is that is that our company does not close and the enjoyable part is that we sometimes go for team building.
5.0
ambiente de trabajo colaborativo
empresa con buen nivel laboral de trabajo en equipo para realizar funciiones
4.0
Solution Specialist |
London | Feb 10, 2020
productive
Busy office, company makes sure every employee follows health and safety rules,got lot of new things to learn.Very supportive team, nice to working in the company
2.0
Mesa de control |
México | Nov 30, 2019
Ambiente muy estresante
Trabajo que no da crecimiento laboral..no se reconoce a los empleados con talento
ProsTrabajo seguro
ConsNo hay crecimiento laboral
