HelloFresh

Working at HelloFresh: Company Overview and Reviews

HelloFresh
HelloFresh
3.1
561 reviews
HelloFresh Ratings
3.1
Average rating of 561 reviews on Indeed
3.0Work-Life Balance
3.4Pay & Benefits
2.9Job Security & Advancement
2.7Management
3.0Culture
Headquarters
Berlin
Employees
1,001 to 5,000
Revenue
$1B to $5B (USD)
Industry
Food and Beverages

Popular jobs at HelloFresh

 Average SalarySalary Range
24 salaries reported
$22.22
per hour
$7.25-$43.45
2 salaries reported
$15.00
per hour
$7.50-$22.50
25 salaries reported
$16.09
per hour
$8.00-$24.65
173 salaries reported
$29,613
per year
$14,000-$47,000
27 salaries reported
$15.96
per hour
$7.95-$25.45
Salary Satisfaction
56%
Of the employees are satisfied about their pay
Based on 2650 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

HelloFresh Reviews

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Overall Reviews at HelloFresh

1.0
Forklift Operator | Newnan, GA | Sep 20, 2021
Very dysfunctional
Worked at hello fresh 8 months and was made to work consistently in the freezer. When I medically couldn’t anymore the company lied on many different levels of management to keep me from obtaining a medical exemption. Once the medical exemption was finalized nothing but disrespect and lies were directed my way to either force me into quitting or to confuse or irritate me enough to get fired. Hello fresh and it’s management only cares about themselves and would let your health diminish to nothing before they take it upon themselves to get you medical attention. Just a company that loves to underpay and keep people in the dark on compensation it’s a constant battle with hr. Over all just a very unorganized company with horrible management.
ProsGood schedule
ConsEverything else
3.0
Training Manager | Grand Prairie, TX | Sep 13, 2018
Okay
Work life balance is not the best. Long hours. It is an Up and coming company. There are more cons than pros. The turn over rate is high. There is no job security.
4.0
Forklift Operator | Irving, TX | Sep 25, 2021
Easy place to work at pay is ok if you want to be mediocre in life
I drove a reach truck unloaded trailers and picked pallets production lines needed. Managers in production have no idea what it takes to get them their work. They give me the impression that they think our job is easy but they just can’t imagine so that’s the biggest problem. On top of that they took all the OT away I was a great worker and they’d send me home, guys that were slick and knew how to steal time would do OT all the time and not work it, so that sucked I really loved this company and I would have stayed if they would have let me do as much OT as I wanted.
ProsThey feed you every now and then, company is laid back in warehouse as long as you complete your job
ConsNo communication between departments, every department looks after itself, and it makes things hard during the day.
3.0
Quality Control Inspector | Newark, NJ | Apr 26, 2019
Poor management
Managers try to sleep with you and if you dnt then know you will have a big problem and probably wont last there. HR is no help because theg believe everything upper management says knowinf the problems that go on there.
1.0
Customer Support Representative | Linden, NJ | Dec 9, 2017
like i said
the busimess is good they got good food and sometims you can take the food home wit you and he food is fresh like out of the box so when they give you the food all you have to do is cook
5.0
Forklift Operator | Arlington, TX | Aug 27, 2021
Team company
Hello people were friendly directions were given where respect and honor people shared and we're a very informative when giving instructions and the process or what they expected so I highly recommend anyone apply hello fresh
ProsThey're always nice for the employees room for advancement and very understanding team management
ConsThe breaks were short
3.0
Brand Ambassador | Nashville, TN | Jan 4, 2020
Variety in all aspects
Quality of shifts and therefor pay and sales varies widely week to week. Management is good but pay is continuing to decline. Hours and hourly pay has been cut with the expectation of getting more done
3.0
Brand Ambassador | Cleveland, OH | Mar 12, 2019
Great people!
HelloFresh has been a great way to get your feet wet in outside sales. The position is challenging but in a way that makes you more competitive in your role. The hardest part of this job is the work/life balance. You will be working all weekends and most evenings. I thoroughly enjoyed the people that I worked with.
4.0
Sales Lead | Columbus, OH | Jan 3, 2019
Great place to kickstart your sales career
it is a flexible work schedule with a fun work atmosphere. good people who care about each other and the bigger goal. the greatest part about the job is all the places you go. plus all the great relationships you are able to create
1.0
Food Manager | Newark, NJ | Aug 7, 2018
Hellofresh
Even as a mid level manager I was treated with no respect. Direct senior management was never present and provided no support, only unrealistic expectations. This company does not care about its employees, only its customers.
ProsNone
ConsEverything
3.0
Independent Representative | Melbourne VIC | Apr 14, 2016
Overall a fine job
Long days, commission based salary, no security salary wise. I learned a lot about sales techniques Management was unorganised. Co-workers were really nice Hardest part of the job were the long days without any pay Having fun with colleagues and customers.
3.0
Social Media Specialist | London | Feb 21, 2017
Customer Service Executive & Social Media Ambassador
May 2015 – September 2016: HelloFresh Customer Service Executive & Social Media Ambassador Main Duties: • Inbound calls – dealing with customer enquiries; general account management and problem solving. Setting up new subscriptions though Evangelist (in house software) • Emails – replying and answering back to customer queries; subscription management questions and other queries using ZENDESK software. • Social Media management – responding back to Facebook, Twitter and Instagram posts from customers via Falcon Software.
4.0
Warehouse Worker | Granville NSW | Aug 16, 2017
Fun work place.
Fun to work.Good atmosphere. Team work.Good company to work. Great culture, great innovation and great resources. Working environment is very nice and employees are empowered. I learned a lot about fruits and vegetables and different proteins and fish. Great job
ProsPeople: very open-minded, motivated, and talented people
ConsThe fastest solution is not always the best: some decisions feel a bit rushed
5.0
Quality Controller | Australia | Feb 4, 2018
Nice place to work
Hello Fresh is a good company to work for however I have my mind set on a Produce Buying role, as this job even though casual is a management job but the hours are not really there.
ProsBarbeque monday
ConsNo
5.0
Quality Controller | Perth WA | Feb 4, 2018
Nice place to work
An excellent company to work for however I have my goals set on a Produce Buying position. As this is only a casual role even though very similar to a full time managers role, my heart is set on Produce Buying.
ProsBarbeque on Monday
ConsNothing that comes to mind
4.0
Direct Sales Representative | Sydney NSW | Aug 12, 2019
Exciting although sometimes stressful
I worked in door to door sales - this was my very first job in sales and with the zero hour contract there was a lot to learn, fast. Therefore there were times of financial pressure, but if you were good at sales there is a lot to gain!

Questions And Answers about HelloFresh

What advice would you give the CEO of HelloFresh about how to improve it?
Asked Nov 9, 2016
I would somehow make a way to supply freezer suits to all workers working in the cold or either give out breaks when the lines are down instead of standing around freezing and potentially getting sick. Lastly we honestly need more sick days because 40 hours honestly isn’t enough some days it rain then we go stand in the cold with wet clothes some people have weak immune systems
Answered May 21, 2021
I would instill stronger rules and more policy
Answered Aug 9, 2020
If you were in charge, what would you do to make HelloFresh a better place to work?
Asked Nov 9, 2016
Create more organization and stability. Most times the workers were confused as to what to do and where to go and it made working there even more miserable then it should have been. We could have prevented all of the sickness and customer complaints if we knew what was expected of us on what days.
Answered Nov 5, 2020
Get rid of all the management team from the day shift and night shift and put new people in that know how to communicate and work with and understand they employees, but I would keep Mrs.Shaw and T and Reggie.
Answered Oct 7, 2020
What is the pay cycle
Asked May 15, 2017
As a temp you get paid weekly. As a Hello Fresh employee you get paid biweekly
Answered Jul 18, 2020
Customer care agents get paid every 2 weeks.
Answered Mar 16, 2020
How many hours do you work? is it 8 hrs?
Asked Jun 5, 2017
On a regular day its 11-10 hours, sometimes its 8hrs on a good day it might be 5/6 it depends
Answered Jan 2, 2021
Due to the recent change in hours its 10-11 hours. 4 on 3 off. Depending on the number of orders that come in the hours may vary ex. Peak season numbers will be higher
Answered Jul 18, 2020
How flexible are your working hours at HelloFresh?
Asked Apr 4, 2020
It was quite flexible since I was at a temp, but after a while they became more strict on their hours, yet don’t know how to keep up with them.
Answered Nov 5, 2020
Very flexible..They rather for you to be working than going home.
Answered Oct 7, 2020