Full Job Description
Overview:
Corporate Tools is adding more Corporate Chat Sales Representatives to our team, with an added focus on helping fit our products to the needs of our potential customers. You will be a resource and a guide to help our clients choose which services will support their new business. You’ll also guide them through using our software, maintaining their business, and sometimes figure out how to help them close their business.
We’re looking for happy people who enjoy helping others. No experience is necessary if you have the motivation and desire to learn. We’ll train you on corporate formalities, customer service, consultative sales, and how to interact with clients on a high level. This is a great long term position that allows employees a chance to have a great work/life balance.
This is a different kind of sales position. We don’t want our clients to dread calling us because they have to listen to a pushy sales pitch. Instead, our approach is to empower our team to be themselves (we don’t use scripts) and listen to the clients to identify their needs while being savvy enough to right fit with the best products for those needs. Our expectation is simple: be respectful, be friendly, be helpful, and have fun!
Wage:
$18/hour
Benefits:
100% employer-paid medical, dental and vision for employees
Annual cost of living increase
Annual review with raise option
22 days Paid Time Off
After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company—not accrued, not capped, take time off when you want.
Paid Maternity and Paternity Leave
4% company matching 401(k) with no vesting period
Quarterly "Work Wherever" allowance
Use to make your remote work wherever set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever.
Creative environment where you can make a difference
No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won't cost the company much money because you won't use it.
Trail Mix Bar - oh yeah.
Responsibilities:
Answer questions and be a guide for our clients via chat correspondence and phone calls
Ask questions to find out how we can best help potential and existing clients and advise the best solution, whether we offer the products or not
Go above and beyond for our clients to help navigate the complexities of our industry
Take ownership in your role as an individual contributor and as a member of our team
Requirements:
Treat others with respect
Natural desire to want to help people
Collaborative and coachable
Self motivated, independent learner and critical thinker
Strong customer service skills, clear and concise communicator
Type at least 45 words per minute
Strong computer skills, job duties are performed almost 100% online
Internet Requirements: 4 MB up and 10 MB down - satellite internet is not recommended
Corporate Chat Sales Representative
Post Falls, ID