I enjoyed working with Greystar and have recommended this job to friends. Management does not micromanage their employees as long as you are completing your work.
3.0
Resident Care Associate | Seattle, WA | Apr 26, 2017
Greystar Review
Greystar has been a good company so far. I don't feel like opportunity here is as good as with other companies. Greystar has been a little less than competitive with wages.
very diverse company to work with, they give you plenty of training to do your job, and a great open door policy. I work with this company for a year and there is a lot of room for growth.
My experience with Riverstone/ Greystar has molded me into a much greater worker with an even more positive track record and notable list of contributions. Given the impressive history I have with many years of experience as a Leasing Professional I have learned a lot and have learned how to work a variety of computer programs, make deposits.
Greystar is the largest 3rd party property management company in the industry for a reason.
To date, Greystar has over 20 apartment communities in the Triangle area in their portfolio and that number has no end in sight. They not only adhere to the owners requests for profitability but also abide by their own 6 pillar concept to hire and educate their team so as a whole we can be the best we can be.
A typical day in property management starts with people. Residents are number one and need to be listened to, responded to and treated with respect. Vendors are our business partners and to be productive and successful, an open line of communication is required and established.
The hardest part of property management is having to put aside your emotions and moral stance for the legal side of the business. For example, having to file eviction on a family who has fallen on hard times by no fault of their own, sickness, job loss, etc. As part of human nature, we want to be able to help them just like we would want others to help us if we were in that situation. Unfortunately, as much as we are neighbors and a community, it is also a business.
Which goes into why I love my job and what I do. I help people find a home, make a home and share in their joys and struggles. We become family not only as an office team but as a community as a whole, We watch them get married, get promotions, have children and as bitter sweet as it is, buy homes and move on. This is just one of the many examples of what makes me enjoy what I do. Every day and every person I talk
ProsMeet great people as coworkers, residents and networking opportunities
ConsNot being able to stray from a legally binding contract, changing situations that fit the residents needs
Welcome all new prospects and or clients to the property always ready to help my teamates and residents on a daily also assisting the propertyassistant manager to all her needs. I love challenges and to achive them work great with others. Hardest part of a day that you were not able to help everyone but even though i still make my day and everyone elses with a smile
Working with the residents was the only great thing about the job
They tell you your the most important person in there, 161 units, over 200 personalities including staff, and they pay you nothing, the more you do the more they wanted you to do! I did everything from breakfast to redesigning guest suites and models no compensation , no training nothing! Staff was very cut throat, never had any support from regional nor management!
ProsWorking with residents
ConsLittle pay, work your butt off, no communication, horrible management, cut throat, no support by upper management
Questions And Answers about Greystar Property Management
If you were in charge, what would you do to make Greystar a better place to work?
Asked Mar 31, 2018
Walk the walk, don’t just talk the talk.
Answered Oct 19, 2021
At least visit the property and insist that RPM do budgets with managers nit make them do them alone. Make all RPMs take classes on how to effectively lead and treat their teams with respect.... down to the housekeeper.
Answered Oct 25, 2020
What would you suggest Greystar management do to prevent others from leaving?
Asked Mar 28, 2017
Get rid of bad RPM instead of letting managers in their cliques (or afraid to get fired) vote them as RPM of the year. If an RPM changes your agreed bonus upon hire because you didn't put it writing, or yells at the manager and insults them in front of their team, or if they take bonues away during COVID because you didn't meet delinquency even though you could not evict... that's a bad RPM that negatively affects teams and badly represents the company.
Answered Oct 25, 2020
Remember its your maintenance staff that KEEPS your residents! Treat them with respect as they have the most interaction with them. From the porter and housekeeper to the maintenance team, WE keep your residents, WE get yelled at by the residents when the office does not do their job. Give the maintenance team the re-sign bonus, the leasing agents didn't keep the residents and get the bonus, WE DID and got NOTHING! We are the ones that are stopped and asked why something hasn't been fixed, when the problem was that the office did not put the work order in. WE get treated like we are nothing, when in fact WE keep the property running and looking nice. Treat us like we are the important people on the staff. Leasing agents get the residents to become residents, WE KEEP THEM AS RESIDENTS!
Answered Apr 22, 2019
What is the interview process like at Greystar?
Asked Nov 3, 2016
It was horrible. I had to sit through twenty minutes of being told how impossible the work load would be and how no one works out or stays because too much is expected of one person and was alluded to the fact that you probably will have to work overtime off the clock in order to get everything done. The whole job description was nothing but negative and I should have been paid to sit through it.
Answered Oct 8, 2020
I received a phone call to do a quick interview and was told I would receive another follow up the next week. I didn’t.
Answered May 24, 2019
What is the most stressful part about working at Greystar?
Asked May 29, 2018
No true support from HR. Politics will allow HR full transparency to upper management even if the issue is with them. Then they will work with upper management to get rid of the complaintant, instead of trying to be objective and bring resolution.
Answered Oct 25, 2020
No support from upper management. No real IT team, they rely on employees who have been in the company for awhile.
Answered Dec 31, 2019
Do they give a rent discount for employees ?
Asked Mar 23, 2017
They do not give rental discounts at student housing units. Professional positions ACM etc don’t get a discount at another greystar property.
Answered Mar 27, 2021
The other employees who live on property do, i make the least, and i do not get a discount
