Field Sales Representative | Phoenix, AZ | Jun 26, 2012
Glaxo Smith Kline provided a fulfilling sales career with ample opportunity for advancement and the ability to earn a rewarding living for my family.
A typical day begins by reviewing your plan and to-do list for the day, checking email and voice mail before heading out for the day,and ensuring you have everything in the car that you will need for the day. The morning is spent calling on physicians, promoting your assigned products, reporting calls and accounting for samples. At noon you check email and voice mail. You spend the afternoon calling on physicians, promoting your assigned products, reporting calls and accounting for samples. At the end of the day you ensure all call and sample activity has been reported for the day, plan the day for tomorrow, prioritize your to-do list for tomorrow, check email and voice mail, and pack your car with the materials you will need for tomorrow. In addition, some days you might have a breakfast meeting, or a lunch meeting, or an evening speaker event to be prepared for. I made it a habit to read about the industry, managed care, a product, a competitive product, or a disease state for 1 hour each night Sunday - Thursday to keep my knowledge strong.
I learned that diligent preparation with my knowledge and promotional materials combined with thorough territory analysis, call planning and plan execution significantly increases the probability of sales success.
My co-workers were a joy to work with. We were professionals, driven to succeede, and worked hard to achieve our goals. We would willingly share best practices for difficult offices or situations.
The most difficult part of
Prosrewarding work, great people to work with, opportunity for advancement, and provides daily challenges to overcome.
Consrankings and bonuses became primarily based on activity perameters, rather than on productivity perameters (sales).
-My work day comprises of pulling my query and separating it from highest dollar and customers that have not been called on within the last 7 days. I receive (as well as my team) incoming calls at a high rate while still keeping my query up to date. Majority of my time is spent on the phone helping customers with any issue I can. Throughout a day I could receive anywhere from 20-40 issues with customers as well as making 30+ outgoing calls per day.
-With this company, I have learned that working in a team environment helps to solve issues. Without the help of notes on accounts from your teammates, it would make the process a lot more difficult to please the customer. I have gained a new perspective on the definition of hard work and I am grateful to share this experience with my co-workers.
-Management is hands on and helpful with any questions or concerns you may have. Every aspect of your job is overlooked and being monitored. Keeping conversations as professional as possible will help you develop the skills passed down by upper-management.
-The co-workers are helpful and understand the daily routine that comes with the job. By working together it makes each individual's job easier. We have a tight knit group and want the best for each other so it helps when issues need to be resolved quickly.
-The hardest part of this job is dealing with upset or angry customers on a daily basis. Our job is to solve the issue at hand as fast as possible so the custome
ProsFlexible working conditions, great hours, good pay.
The company is reinventing itself ahead of a 2022 demerger of the consumer healthcare division and spinout as a standalone entity. The business has undergone numerous restructurings over the last five years and there is no real end in sight. Whilst the company has been great to me and others prior to the ongoing slew of changes, it is in tumult and folks that join need to be ready for a rollercoaster ride. The Consumer Healthcare part of the business should not be considered to be an 'innovator' even though C-suite leadership paint a picture of this. It doesn't have the critical mass of technically capable people, leaders with patience to take the time needed to develop real products or the R&D funding to do meaningful product development. It is looking more and more like a company that will do low risk, low value innovations such as flavor changes, color changes and pack changes. In Fast Moving Consumer Goods companies like GSK Consumer Healthcare, the role of Commercial teams are critical. They have a disproportionate say in how products should be developed and don't understand what it takes to get meaningful, innovative products to market and there is a strong disconnect with their aspirations and what can be delivered given available time, funds and management risk tolerance. Consider carefully before taking up employment here as this is a company in decline.
ProsNice people, pleasant working environment, pretty good benefits
ConsManagement, processes, unrealistic project timelines, lack of funds, diminution of science at expense of sales as a business paradigm
When it was Human Genome Sciences it use to be a very team oriented place, but since it has grown to a larger company, it seems a bit distant.
Since I am a department coordinator, my day can range from total paperwork, assisting staff with policy issues, copier problems, ordering supplies, ordering lunches for business meetings, scheduling travel, preparing for weekly meetings, preparing status reports for stakeholders, meeting with the team members, paying for membership dues, and maintaining our dept. web site, etc.
I've learned how to do advance planning and organizing to execute my work goals, as well as to assist others with meeting their work goals.
Management has allowed me to work independently, and to feel open to share ideas and suggestions to create a more inclusive working environment.
Co-workers are nice to work with, they are good team players.
The hardest part of the job is having to deal with out-sourced departments out-side of the country, the communication seems so distant and sometimes unavailable, and can make it challenging to complete assignments. I find ways to work through this situation.
I love working with people, I love enter-acting with people to complete a job, and accomplishing goals. I also love that the company is about meeting the needs of patients since we are a biotech company. I love being in a job that has variety and challenges.
You will be so ready to get into the field after training. The training team in RTP are the best and so supportive of giving you the best start to your career.
Unfortunately the reality of the field sales job is very different and there a lot of frustrations because of access to providers once you’re in your Territory and calling in these people everyday. I think managers must have a lot of pressure on them so I turn they tend to micro manage or ignore you daily… when they do have a chance to ride with you it feels like nothing is ever good enough. Sales is a marathon not a sprint so there’s always another thing you could have said or asked when you’re in front of your provider. The managers job is to point out the good and the bad, constructively. I had 2 managers of the 6 I was assigned that really were good at their job and their intentions were to help you grow. The other 4 made me hate my job, they led by intimidation. I was brought up by a tough. Militant, navy seal, so I’m used to organization, ridged rules and high expectations. Here with some of these managers, it was an emotionally abusive environment that I felt daily and was always stressed. It’s unfortunate because I left the company feeling defeated and I arrived with so much hope and inspiration to help people live better lives through our products. I’m with another pharmaceutical company now and feel completely valued even amid the pandemic and the challenges we still have with provider access.
Pharmecutical company that produces Goody Powder and other pain medications
Get to work area assigments are delegated (Mixer), two member of team responsible for Charging raw material into mixer to be mixed for specific amount of time before team is assemble for next step in process.Next, charged product is then dumped from mixer onto trays which are then placed on racks that are put into ovens thats cooked for period of six hours. Remove racks from ovens place in staging area to cool before dumping trays into drum to be milled into final product. I learned too operate mixer read batch order and operate ovens.Mananger Checked all batch order upon completion to assure accuracy even though each step of process is sign off on by operator following each step of process.Co-worker were each responsible a certain task such as Mixer(2), Unloading, Loading trays into racks and placing in ovens,(2) Oven Attendant, monitor ovens remove racks from ovens and replace charts on graph,Forklift operator(1), responsible for loading Mezzaline with raw materials,remove all waste and moving all finished product in holding area to be milled.Hardest part of job was learning how to run mixer. The most enjoyable part of the job was Out producing the other two shifts. Production was 13 batches per 12 hour shift our goal was 15 or more if possible.
ProsGood pay, Error Proof Process, Stoll Forward work schedule and close proximity to my home
ConsRarely hire permanantly, Contingent Worker, Only two breaks per night
I proactively use insights in developing strategies and plans that demonstrates thought and leadership to our customers. I then will collaborate with the customer to translate company objectives in to jointly agreed goals that provide a category enhancing commercial advantage to both our businesses.
I work closely with the customer to jointly develop key insights to drive the category forward. I use category led insights to develop proposals which gain customer support and deliver win / win results.
I manage the account plan in conjunction with the customer. Progress is jointly monitored and we continually review the plan to ensure that our join objectives are met and new opportunities leveraged.
I take responsibility for building engagement with customers and consistently demonstrate a full understanding of what motivates key individuals. I lead the development of comprehensive support programs that balance the commercial needs of our business with those of our customer. I have experience translating business plans in to effective launch plans which have the needs of the customer at their core and deliver business KPIs.
I integrate many dimensions of analysis, including external factors when reviewing results against objectives. I share results with the customer and internal stake holders to improve future performance.
4.0
Respiratory Specialty Representative | Pennsylvania | Oct 15, 2014
A very good company loosing their pedigree
GlaxoSmithKline is a great company that has fallen on very difficult times. Due to mistakes made by our Management, we are now under a very repressive CIA agreement which makes our job, interactions with our customers and any hope of advancement very bleak. My co-workers are some of the best people that I have ever encountered. They are motivated, hard working and holding up extrodinarly well in an almost impossible situation. Our first line managers are likewise trying to do the best job they can in an organization that is hostile to its own sales force, and very structured.
The best part of the job, without a doubt, are my offices and the doctors I call on and work with daily. They are fantastic. My teammates at GSK likewise make this job fun and very entertaining. They are some of the best people I have ever met.
The worst part of this job is the hostile atmosphere engendered by our upper management. Their obvious disdain and distrust of their own sales force has made this job much more difficult than it ever should be. I simply can't believe that a corporate culture needs to be this adversarial. That is why I have decided to work towards a new job with a new company.
ProsA great product line, supported by a great sales force.
A day at work was filled with productivity, and new learning experiences. At Glaxo you were always challenged to learn.
I learned "Leadership" I was allowed to lead in projects assigned and bring them to closure with very little supervision.
Management was professional practicing open door policy, allowing us to approach when needed with questions that arose during certain projects, always willing to explain and retrain to avoid errors, and safety concerns. This went along with their belief of "Right First Time"
Co-workers turned into friends quickly some of the best people I have ever met.
Hardest part of the job? I enjoyed my job and I found nothing hard, and if I did come across something that was a bit difficult I considered it a challenge and a learning opportunity.
The most enjoyable part: The ability to learn something new every day as the Change Control coordinator; my job was to oversee all changes made at the site. This allowed for me to learn a new aspect of the daily operations in each department; also it gave me the opportunity to work with new people on a daily basis. It was a rewarding position.
ProsFlex time, comp time, volunteer time, free safety equipment i.e. safety shoes, safety glasses
Constuition reimbursement, on the job training reimbursement
I spend much of my day doing remote support for numerous clients. Over the years, I've managed to make this process fairly painless and easy. Most remote support engineers assume the biggest roadblock to success is the end user. That is not always the case. It is our job to not only fix remote issues, but to make the task simple for all parties involved.
Of course, I understand that everyone's approach to remote support is different: Different tools, different cross-sections of users, different problems. In the end, however, there is only one acceptable result — success. Here are 10 ways to simplify your remote support efforts and satisfy clients.
1: Be consistent
2: Find the right tool
3: Never panic end users
4: Control your environment
5:Use a headset or Bluetooth
6: Point and click
7: Document calls
8: Have a reliable connection
9: Purchase the software you need
10: Be polite... but be efficient
Work directly with the Audio-Visual Manager. I am responsible for setup, running, and take down of audio/visual (A/V)
equipment used throughout the building. Provide technical assistance and support throughout the building, also provide technical assistance and support during events as requested or as needed. Familiar with the building, its equipment, policies, programs, and services and the day-to-day schedule of events.
3.0
QA aceptic process expert | Rosia, Toscana | Jan 22, 2020
ambiente di lavoro stimolante ma poca attenzione al singolo
Ho avuto la possibilità di lavora al QA dell'asettico per quasi 3 anni, e in questo periodo sono cresciuta professionalmente imparando a lavorare in team, nel rispetto delle GMP e dei requisiti della farmacopea… ho imparato che cosa vuol dire lavorare in qualità e dare il proprio contributo nel produrre un prodotto perfetto dal punto di vista della qualità; della sterilità e della documentazione.
Purtroppo però quest'azienda anche se dedica molto alla formazione dei neo-assunti attua una politica di turnover altissima che va a discapito dell'azienda stessa, perchè le persone che forma e che diventano brave nel loro lavoro dopo tre anni vengono mandate via e ricominciano tutto dal principio.
Gli interinali, quasi il 60 % di tutta l'azienda, sono visti come oggetti da sfruttare al massimo con l'illusione che forse... se si impegnano tantissimo e danno più degli altri... se si rendono disponibili per qualsiasi attività, anche quelle che nessuno dei fissi vuole fare... forse magari se sono fortunati e capitano al momento giusto hanno una scarsissima possibilità di rimanere... magari con uno staff leasing ( perchè un contratto fisso è un qualcosa di utopico e leggendario).
Ma tutto questo è solo una bugia! ti illudono! e lo fanno per spingerti a dare il massimo e sfruttarti fino alla fine... cio'è 3 anni, e poi ti mandano via! Perchè sei solo un numero e per loro non conti niente... e non importa se ti sei impegnato... non importa se sei bravo e meritevole... se hai una
Prosstipendio; incentivi; navette
Consprecarietà, nessuna possibilità di inserimento o di carriera
Responsible for ensuring all customer, item, price and trade route data is in place to meet requirements of GSK Trading Services, Consumer Trading Services, GSK Export and ViiV Healthcare invoicing teams. This includes the automation of Sales order Processing & Finance Functions through the electronic invoicing process and also managing the data integrity across the entire trade route.
• Responsible for collating, analysing and aligning data setup in multiple systems and relating interfaces (e.g. SAP, JDE, Babel, MGX), across both the Demand management & Financial processes.
• Ensuring full Trade Route analysis is completed for Trade route setups and data related issues together with ensuring all Trade Route implementations are fit for business purpose within agreed SLAs
• Root cause analysis of customer queries & data related issues including report running. Responsible to identify opportunities for process improvement initiatives to support the requirements of key stakeholder groups
• Setting up and amending Trade Routes, Items and Pricing related data on behalf of GSK Trading Partners
• Ensuring that e-invoice failures are resolved and completed in a timely manner. Responsible for maintenance of various Trackers and Spreadsheets
• Working with VAT Team to ensure correct application of VAT and Trade Route governance, Ensuring interface data is set up to support Electronic Trade and demand transmission interfaces
• Work closely with the Continuous Improvement Team to
Production roles: good pay / bad shifts - GSK Ware
The money is excellent considering that you only need numeracy and literacy to get in the door. Most production jobs start as temp roles, and if you happen to join when they have built a new production line you can get a full-time job quite quickly. Or you can stay as a temp and still get a bloody good wage (typically £11 - £15 per hour plus shift allowance, so say £17 per hour averaged over the shift pattern)
I worked there for 17 years, 7 of them as a temp. I think I enjoyed my years as a temp more than the last 10 years, but that might be because I was getting old. However, working shifts for 17 years has really affected my health.
My advice for anyone looking to join GSK in the production or warehouse area: volunteer for every additional role you can (e.g. safety assessor, COSHH assessor, work-place trainer) - this shows good attitude, and gives you an excuse to get off line to go to meetings. And then apply for the next shift coordinator job that comes along. Get to production coordinator and you will never have to work a shift that you don't like ever again.
I didn't do this, which is why I'm no longer working for GSK.
If you can follow straightforward procedures (very very important - you're working with medicine), keep a straight face while listening to pure-grade corporate bollocks on a regular basis, and you can turn up to work on time, the work is very easy and the money is very good.
As with any big corporation, there is an over-abundance of middle
Trabalhei na GlaxoSmithKline no período total de atuação: 15 anos,Industria Química e Farmacêutica GlaxoSmithkline Brasil.
Gestor de Logística – Último cargo.
as minhas atividades laborativas na GlaxoSmithkline Brasil. Exercendo a função dentro da produção de emIniciei balagem como líder de produção, função é essa que eu atuava nas linhas de produção junto com colaboradores como embaladeira, operadores e provedores de linhas de embalagem. Exercendo o papel de organizar e manter a produção sempre dentro das orientações do (PPO) procedimentos do setor de embalagem. Mantendo sempre a comunicação junto com os controladores de produção e ao setor almoxarifado. “Conferindo sempre todos os materiais antes de iniciar o processo de embalagem de um produto”. Depois, fui remanejado para o setor de logística, aonde atualmente trabalhava no Planejamento de controle de produção, (PCP) logística. Atuando no setor de materiais de embalagem e matéria prima, abastecendo toda a produção da companhia. Trabalhando em conjunto também com os controladores de produção e importação e exportação também junto ao DAF, setor de compras, atuação em toda rotina de logística, estoque, expedição e PCP, contribuindo efetivamente com a distribuição de produtos no mercado, garantindo o cumprimento das normas e requerimentos de nível de serviço; Experiência no controle de processos de armazenagens, movimentações e distribuição, tal como no gerenciamento de sistemas e contratos, visando o perfeito funcionamento
ProsRefeição na empresa
ConsNada contra a esta empresa, beneficios impecaveis.
5.0
Industrial Placement Student | Stevenage | Feb 11, 2014
Working for GSK as a placement student
GSK is an integral part of our society as they provide many key consumer healthcare products and medicines. Having completed an industrial placement with Biopharm R&D my interest in the company grew. I was struck by how dedicated GSK scientists are in developing the next generation of drugs. I am passionate about drug discovery and believe the science carried out at GSK is world leading. I learnt many important laboratory skills and techniques whilst on placement and I also made significant personal gains including a real improvement in my ability to communicate with people, team working skills and confidence. On a daily basis my work involved culturing cells and preparing them for experimentation, including cell lines and primary cells. I would run immunological assays, carry out confocal microscopy and flow cytometry to gather relevant data. Knowing how to use these techniques meant I was able to generate high quality results and decide on the next experimental steps to take. At GSK I was particularly well managed, and was always able to get in contact with my supervisor should I need any assistance. I met with my supervisor and group on a weekly basis to present my findings and discuss what the next steps should be. Teamwork is an essential tool in any discovery project. The ability to listen to, exchange and debate ideas with a group of scientists is a valuable skill and allows a collective thought process to emerge. Being part of a team enabled me to consolidate these s
Incompetence is rife!
I have been employed by gsk for some 14 years as a lowly scum of the earth production technician in sterile manufacturing.
During this time I have endured bullying, discrimination, intimidation and something akin to torture! (Was left on a line for months that caused severe agony to a known pre-existing spinal injury and when I asked for transfer was called a liar and ignored).
During my employment my work load tripled beyond my contracted role yet my job description was never updated to reflect this and my salary was NEVER increased to compliment the additional skill set or work load.
A history of depression was treated as an inconvenience and disregarded thus causing me to spiral further downhill rather than heal until eventually I became unable to function in a normal life.
Payroll made consecutive errors for five straight years claiming that my contract was wrong yet to this day that contract still hasn't been updated. gsk however claim I now owe them thousands of pounds which I have no chance of ever settling.
Middle management with no clue of business management or production methods bully teams into achieving the impossible and then penalise hardworking, dedicated teams for not meeting targets while those same managers enjoy all of the trappings of success.
Morale is catastrophic across the site but by their own admission the managers don't know how to resolve the issue so they instead choose to ignore it.
My mental healt
La mia esperienza presso l'azienda GSK Vaccines è stata nel complesso positiva: il lavoro è ottimo, i colleghi e i capi sono persone eccezionali.
La giornata lavorativa era abbastanza dura, poichè il lavoro, a giornate, ce ne era molto, ma passava velocemente. Le pause erano fondamentalmente due (pausa caffè e pausa pranzo/cena) da circa un'oretta l'una.
Si lavora su turni (6/14, 14/22, 22/06) con due giorni di riposo dopo le notti. Con questo tipo di turnazione è perfetto poter incastrare la vita lavorativa e la vita privata.
Su questo posto di lavoro ho imparato il lavoro di squadra, che è molto importante e piacevole soprattutto se hai un team affiatato e vivace, l'importanza della concentrazione e delle procedure che devono essere seguite alla lettera, ma che devono essere anche scritte in maniera chiara per chi ci deve lavorare e senza margine di interpretazione di modo che viene limitato l'errore.
Non c'erano parti più difficili o più semplici, fondamentalmente era un lavoro manuale e non di concetto, e se le macchine non avevano problemi la giornata scorreva liscia come l'olio.
L'unica nota negativa di questo lavoro è che non hai stabilità: ti chiamano con contratti di pochi mesi tramite agenzie interinali, ti rinnovano di mese in mese fino a portarti a 36 mesi dove devono decidere se tenere o meno l'operatore, nell'eventualità che tu sia uno dei fortunati scelti ti rinnovano di mese in mese fino ad arrivare ad un complessivo di 60 mesi (sempre sotto agenzia inter
An accomplished professional in Pharmaceutical industry with twenty plus years of experience of managing end to end operations of pharmaceutical business with knowledge of Industry current best practices, cGMP standards, GDP, Process Validations and implementing quality systems at External Supply manufacturing sites and in the commercial operations. Experience of Managing Indian Regulatory License applications, license renewals, attending Regulatory queries and Regulatory Inspections. A GSK Certified Quality Systems Auditor.
Hands on experience in the manufacture of multiple dose forms of pharmaceutical products and expertise in implementing quality systems in commercial operations. Promoting and supporting a culture of accountability, value decision making, flexibility, collaboration and continuous improvement, with focus on patient needs and customer requirements. Proven experience in Warehousing and Distribution of Pharmaceutical products, vaccines and cold chain management in the distribution network. Experienced in conducting Risk based and compliance audit of Manufacturing sites and Warehousing and Distribution centers.
Experience of 12 plus year’s shop floor experience in manufacturing of Sterile products (Liquid Injectables, dry fills, vaccines filling) including Non-sterile products (Liquid Orals, Tablets, Capsules, Ointment) at in-house and contract sites.
Developing Quality systems in compliance to GSK QMS and Regulatory standards at contract manufact
ProsResearch based company, No compromise to Quality of Products, manufactured and marketed by the company.
ConsToo many changes of policy and dependency on documentation
Culture: It's a large organisation with very limited development opportunities, promotions and pay rise. Company claims to want people to be at their best and come to work with the smile yet forces 85% into the no reward box and importantly 5% into underperformance with financial repercussions - the claim pertains to keep efficiency up but really it is about restricting expenses on people performance. This inevitably leads to injustice, employee discouragement and competitiveness. GSK do have a fantastic matrix teamwork culture with organised research units and numerous technology platforms to deliver science, but a fake team spirit is felt which is presumably induced by a hidden culture of fear and competitiveness at least in part. GSK is not an average company it's a leading organisation employing highly skilled staff - everyone should be individually recognised and rewarded to the level of their commitment and successes but it's clearly not the case and often great performance is ignored.
Management: It's common place that overall, management at GSK don't really invest in their people by actively committing to develop & champion them. Laziness? Complacency? Lots employees may need to look out for themselves using available intranet tools, mentors etc. "Employees leave their manager not the company" is also true at GSK.
Trust: GSK brands itself with internal and external slogans to inspire. To increase trust internally GSK would need to inspire its people through a real
ProsAmazing matrix teams and tech hubs, lectures, flex work, passionate staffs
ConsBad management, bad reward system
Questions And Answers about GlaxoSmithKline
Why did you leave your job at GlaxoSmithKline?
Asked Mar 23, 2017
Due to VRS in 2001
Answered Feb 22, 2019
After 13 years as the lead video conferencing engineer the focus had shifted from customer satisfaction to making numbers look good. At that point it began to be a job and not an enjoyable one.
Answered Dec 11, 2018
How are the working hours at GlaxoSmithKline?
Asked Jul 30, 2016
Working hours are very flexible according to your day to day goals
Morning and evening schedules could be set for different calls,specially to doctors and pharmacies
Answered Apr 28, 2019
9Am to 6 PM
Answered Mar 30, 2019
What is the most stressful part about working at GlaxoSmithKline?
Asked Jan 8, 2017
Once you accept the target as product
Manager,you have to achieve it.No
Excuse whatsoever,than you continue
as Product Manager.A real challenge every year to maintain your position
Answered Apr 28, 2019
Upper managements disconnection from the employees below them.
Answered May 14, 2018
What advice would you give the CEO of GlaxoSmithKline about how to improve it?
Asked Jan 11, 2018
Always take feedback from the field force and whatsoever reliable source of
that segment.Keep close eye on competition and awareness of latest need of the market well in advance,so that you give surprise to the market,rather market gives you a surprise,success will be yours
Answered Apr 28, 2019
Invest in your people, review management
Answered Mar 8, 2019
If you were in charge, what would you do to make GlaxoSmithKline a better place to work?
Asked Nov 30, 2016
This is a height of amagination
To keep new products in pipeline and get ready to launch first than competition.Introduce only those products which have an edge over competition and better marketing strategies,safer than products competing in the market.
Knowledge is a power,up date every moment,every day
Answered Apr 28, 2019
Practice the dedicated rules given
By the company to achieve company’s
Goal
