Extended Stay Hotels

Working at Extended Stay Hotels: Company Overview and Reviews

Extended Stay Hotels
Extended Stay Hotels
3.1
2310 reviews
Extended Stay Hotels Ratings
3.1
Average rating of 2310 reviews on Indeed
3.0Work-Life Balance
2.7Pay & Benefits
2.7Job Security & Advancement
2.9Management
2.9Culture
Headquarters
Charlotte Support Center 11525 N Community House Rd Charlotte, NC 28277
Employees
5,001 to 10,000
Revenue
$1B to $5B (USD)
Industry
Restaurants, Travel and Leisure

Popular jobs at Extended Stay Hotels

 Average SalarySalary Range
1179 salaries reported
$12.86
per hour
$7.25-$19.85
984 salaries reported
$13.01
per hour
$7.25-$19.65
433 salaries reported
$13.35
per hour
$7.25-$20.05
475 salaries reported
$12.74
per hour
$7.25-$19.15
445 salaries reported
$13.07
per hour
$7.25-$19.65
Salary Satisfaction
32%
Of the employees are satisfied about their pay
Based on 4244 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

Extended Stay Hotels Reviews

Popular JobsGuest Service AgentHousekeeperFront Desk AgentGeneral ManagerAssistant General ManagerFront Desk ReceptionistCustomer Service RepresentativeLaundry AttendantTeam LeaderHotel ManagerMaintenance EngineerNight AuditorAssistant ManagerGSRManagerHousekeeper/LaundryFront Desk ManagerFront Desk Clerk/Night AuditorMaintenance TechnicianDistrict ManagerReceptionistHousekeeping ManagerPorterMaintenance PersonArea ManagerHead HousekeeperAttendantRoom AttendantDesk ClerkRegional DirectorTeam AssistantUnit ManagerHotel HousekeeperAGMAccount ManagerAma de llavesAssistant Hotel ManagerHousekeeping AideNight LaundryBenefit SpecialistBusiness Development ManagerChief EngineerFront Office ManagerMaintenance ManagerMaintenance SupervisorNGSRNight laundryRevenue ManagerShuttle DriverTeam SupervisorAccount CoordinatorAssociateAuditorCleanerConductor/aData Entry ClerkEngineerExecutive HousekeeperGeneral AssistantGsrHuman Resources SpecialistJanitorNight SupervisorOperations ManagerOvernight LaundryOvernight ManagerOvernight laundryProperty ManagerReceptionist/Administrative AssistantRepresentativeRevenue AnalystSalesSales AssociateSales DirectorSenior AccountantTechnology AnalystVan DriverAccount DirectorAccount RepresentativeAccount SpecialistAccountantAccounting ClerkAccounts Payable ClerkAccounts Payable ManagerAccounts Payable SpecialistAdministrative AssistantAgentAssistant Front Office ManagerAudit InternAudit ManagerBakerBank ReconciliationBuilding MaintenanceBusiness Development SpecialistBusiness Intelligence DeveloperBuy buy babyCandle wood Suites HotelCaretakerClaims RepresentativeClerical WorkerClerkConciergeConstruction SuperintendentCorporate employee Corporate/FinanceCourier DriverCustodianCustomer Care SpecialistCustomer Service Associate / CashierCustomer Service ManagerCustomer Service SupervisorCustomer Service Team LeadDeli AssociateDirector of OperationsDistrict Sales ManagerDriverDriver (Independent Contractor)E-commerce ManagerExtended Stay AmericaExtended stay AmericaExtent stay AmericaFacilities EngineerFront End AssociateG.MGSR NGSRGSR/ NLGSR/HSKGSR/LaundryGSR/Night LaundryGeneral MaintenanceGraphic DesignerGreeceGroundskeeperGsr/night laundryGuest Night Laundry Guest RepresentativeGuest Security ManagerGuest Serivice RepHandling administrative work such as phones calls, and emailsHosekeeperHospitality RepresentativeHotel Booking ApplicationHotel employeeHotel supervisor.GSRHousekeeping AttendantHousekeperIT SupportInternJanitor/MaintenanceKai ChampionKia championLead MaintenanceLogistic CoordinatorMachine OperatorMaintenance AssistantMaintenance MechanicMecánico/a de mantenimientoNL/GRSNLGSRNight LaundererNight Laundry RepresentativeNight ManagerNight-LaundryOffice ManagerOperation AnalystOperations AssociateOperations ConsultantOwnerPart time GSRPatient Care TechnicianPayroll ManagerPricing AnalystProject CoordinatorRecepcionistaReceptionist/AssistantRecruiterRegional Sales DirectorRegional Sales ManagerReservation SpecialistReservations ManagerRetail Sales AssociateRisk ManagerRoom Service ServerSales ManagerSales RepresentativeSecretarySecurity OfficerSenior Benefits AdministratorSenior Business AnalystSenior Maintenance TechnicianSenior ParalegalSenior Regional DirectorSercoService ManagerService PorterStockerSupervisorSupervisor/aSupport StaffSystems AdministratorTake reservations over the telephone and in personTeam MemberTechniciangsrmainancemaintanace,
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COLong Beach, CALongview, TXLos Angeles, CALouisville, KYLubbock, TXLynchburg, VALynnwood, WAMacon, GAMadison, WIMadison Heights, MIMaitland, FLMalvern, PAManchester, CTMaple Grove, MNMarietta, GAMarlborough, MAMaryland Heights, MOMaumee, OHMcAlester, OKMelbourne, FLMelville, NYMemphis, TNMeriden, CTMerriam, KSMerrillville, INMesa, AZMetairie, LAMiami, FLMiamisburg, OHMiddleburg Heights, OHMidlothian, VAMidvale, UTMidwest, WYMilpitas, CAMinneapolis, MNMishawaka, INMobile, ALMonroeville, PAMonrovia, CAMontgomery, ALMorgan Hill, CAMorrisville, NCMorrow, GAMountain View, CAMount Laurel, NJMukilteo, WAMurfreesboro, TNMyrtle Beach, SCNaperville, ILNashua, NHNashville, TNNew Orleans, LANewport Beach, CANewport News, VANew York, NYNorcross, GANorfolk, VANorth, SCNorth Charleston, SCNorth East, PANorth Olmsted, OHNorthridge, CANorton, MANorwalk, CTNovi, MIO'Fallon, ILOakland, CAOklahoma City, OKOmaha, NEOneida, WIOntario, CAOrange, CAOrange Park, FLOrlando, FLOverland Park, KSPacific, MOPanama City Beach, FLParsippany, NJPeabody, MAPensacola, FLPeoria, AZPeoria, ILPhiladelphia, PAPhoenix, AZPineville, NCPiscataway, NJPittsburgh, PAPlano, TXPlantation, FLPleasant Hill, CAPleasanton, CAPlymouth Meeting, PAPontiac, MIPooler, GAPort Charlotte, FLPortland, MEPortland, ORPortsmouth, VAPrinceton, NJPueblo, CORaleigh, NCRamsey, NJRancho Cordova, CARed Bank, NJRedmond, WAReno, NVRenton, WARichardson, TXRichmond, CARichmond, VARio Rancho, NMRoanoke, VARochester, MNRochester, NYRockford, ILRock Hill, SCRockville, MDRolling Meadows, ILRome, GARomeoville, ILRomulus, MIRoseville, CARoseville, MIRoswell, GARound Rock, TXRutherford, NJSacramento, CASaint Peters, MOSalt Lake City, UTSan Antonio, TXSan Carlos, CASan Diego, CASan Dimas, CASandy, UTSandy Springs, GASan Francisco, CASan Francisco Bay Area, CASan Jose, CASan Mateo, CASan Rafael, CASan Ramon, CASanta Barbara, CASanta Clara, CASanta Rosa, CASaratoga Springs, NYSavannah, GAScarborough, MESchaumburg, ILScottsdale, AZSeattle, 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RIWhippany, NJWhitestone, NYWichita, KSWilkes-Barre, PAWilmington, NCWinston-Salem, NCWinthrop, MAWoburn, MAWoodbridge, NJWoodbury, MNWoodland Hills, CAWorthington, OHMoose Jaw, SKToronto, ONVaughan, ONLagosÅ

Overall Reviews at Extended Stay Hotels

2.0
Guest Service Agent | Overland Park, KS | Mar 31, 2020
This company has many flaws
The management needs changed as well as a good hard look at Corporate and how they train ! I saw lots of promising that never arrived Hiring process and treatment of employees were more negative than positive
ProsLocations
ConsTreatment & equality
3.0
Handling administrative work such as phones calls, and emails | Greensboro, NC | Dec 9, 2019
Progressive Company
I learn many things at this company and had the chance to work with good co-workers, working out your comfort zone is always good start and doing what you Love helps with whatever Job you go for in Life.
4.0
Guest Security Manager | Memphis, TN | Dec 2, 2019
Fast paced
Fast paced during Summer. Upper Management is unstable. Great benefits. For full time associates, there is not much of a job work/ life balance. Great starter for hotel experience and great opportunities to move up in the company. Pros and cons like any other jobs.
4.0
Housekeeper/Laundry | Dublin, OH | Oct 19, 2020
Ok place to work
Its an ok work place. Its very disorganized as far communication goes tho. There flexible with the schedules. I have worked all 3 shifts. The people you work with are great and nice. Other then the communication that needs to get better, theres not a whole lot of complaints about this job. I have been there for 6 months now.
1.0
Laundry Attendant | California | Jul 16, 2020
nothing to tell but poor management
Bad jjuju...always gossip...not treated fairly...on if your not able to understand the rules...manipulation....briber y...poor management.miss use of funds
ProsLove The Guest
ConsSelf control at all times
1.0
Front Desk Receptionist | Gaithersburg, MD | Jun 14, 2021
It’s GREAT at first but then ...
Don’t get me wrong this job is an amazing start to advance in many categories in life & to gain experience but after a while the company & management just expect too much & forget your human too! They expect what they can’t give back ! These people do not care that you have a family to feed or kids to tend to ... or that you have to take care of yourself too to be your best self you can’t even get water out of them it’s literally against some type of policy they have. I loved how much I was advancing at first but then nothing was ever Enough. safety measures are terrible THEY NEED A SECURITY FOR NLGSR break your back just as much as management does & it’s not a raise or acknowledgment 14-17 hour shifts “doubles” because company is understaffed & your still payed the regular wage if you do manager things you should get manager wage! It’s incredible really.
Pros7 free rooms 30% off
2.0
Regional Sales Manager | Jacksonville, FL | Dec 23, 2019
Sink or swim
You have to really want to work here. It’s a tough environment. I remember being thrown to the wolves win I started and told sink or swim. It’s very political.
2.0
Front Desk Agent | Malvern, PA | Jun 23, 2021
No room for growth,
No raises. They dont care about their employees. They let guests run the hotel and their is no teamwork at all. They dont even offer rides to and from transportation centers for employees traveling from different cities.
ProsNo security, they let guest run the hotel
ConsDental, no raises, not Short term medical leave
5.0
Housekeeper/Laundry | Jacksonville, FL | Jul 23, 2020
Productive and Enjoyable
I learn a lot about customer service and osha product handling. Management were always clear and concise about what they needed. The hardest part of my job was to fix the customers tv or to plunge the toilet. Other than that, I loved it.
ProsThere was no micro managing
Consthe pay
4.0
Front Desk Agent | Plymouth Meeting, PA | Nov 17, 2020
Team work
Great for part time work. Our team works well together. It's a pleasure serving our guest. Love the opportunity to acquire extra hours when they are available.
ProsMy Nights
ConsLimited benefits if your part time

Questions And Answers about Extended Stay Hotels

If you were in charge, what would you do to make Extended Stay Hotels a better place to work?
Asked Jul 7, 2019
Not overwork and underpayment employees. Make sure overtime gets paid.
Answered Oct 30, 2021
Id restaff the place with more positive and willing to work employees.
Answered Jan 14, 2021
Drug test ?
Asked Dec 16, 2016
Yes you need to pass a drug test
Answered Aug 2, 2021
No drug test
Answered Feb 27, 2020
What is the best part of working at Extended Stay Hotels?
Asked Dec 29, 2019
My residents that live there
Answered Nov 28, 2020
Free rooms which I did not use
Answered Nov 23, 2020
What is the interview process like at Extended Stay Hotels?
Asked Jul 4, 2016
I applied Online, Waited A week & decided to Call To Check My status of my application , And Was told to Come The Next Day For a Interview , Which Lasted 30 Minutes Said i would get a call back Later during The Day , Took Me An Hour To Get Home And I got A call They Would Like To Offer Me The Position GSR , Just Had To do the Background Check And Received My Offer letter With The Pay Which is Great Something I’m Not Used To Especially With No Hotel Experience But am Excited To Start On Monday !
Answered Jul 26, 2019
The process was very easy. I applied on indeed.com And I got a phone call within a few days asking me if I would like to come in for an interview. I filled out my application on the computer and was hired the same day. And was told I would get a call as soon as I have a start date. 2 days later I got a call To let me know my background cleared and that I start work in a few days! :) Management is very nice!!!
Answered Apr 8, 2019
How flexible are your working hours at Extended Stay Hotels?
Asked Mar 28, 2020
I guess they are flexible. I'm always working any shift so I never have a set schedule
Answered Nov 28, 2020
On call 24/7 no outside life
Answered Nov 23, 2020