Overall Reviews at Etihad Airways
4.0
Productive stressful at times
Was very well established company . Had a lot of people from different cultures and countries. A vast exposure to various fields of work and a very useful place to polish your personality as a corporate worker.
The event were incredible and training were awesome . You have a lot of scope to.learn there .
ProsFree ticketes gifts events
ConsNo certainity of growth
5.0
RESERVATIONS AND TICKETING OFFICER |
Jamaica, NY | Jun 15, 2015
FUN AND DIRECT INTERACTION WITH PEOPLE
A typical day at work is preparing for each flight information, documents needed by the Ground handling agents, ordering/updating meals for each flight, charging and collecting excess baggage, overweight bags, upgrading to a higher cabin class of guests, extra leg room seats, selling tickets and resolving issues of tickets sold by travel agencies, depositing sales cash collected from each flight, escorting VIPs/CIPs. Responsible of Daily Sales reports, updating the station's statistics. Dealing with passengers directly. The most enjoyable part of the job is every after the flight departs on time. The hardest part, I must say is when you have done everything to help out a guest in getting their flights, the flights will be cancelled. You will feel the pain especially when the guest gets stranded in the airport, no hotel available and they have infant/kids with them. As a mother, I feel the pain as I always put myself in their situation so I could better understand them.
The benefits are the best and there are more opportunities to step up.
ProsFree annual tickets, a chance to move up
Consno time to take lunch break or as very busy, work schedule is past midnight
5.0
productive and fun place to work
Boss was great to work with very understanding and supportive.. if boss is good employee without doubt can go above and beyond their duty. Nice culture and workplace ..
Prosbusiness class tickets
Consoutsourcing
4.0
Good Benefits with strict guidelines
There is a protocol for everything even if it is outdated you will still be required to follow. Benefits and travel are great! You will be trained appropriately to their standards.
ProsTravel, Benefits
ConsLimited growth, Micro Managing
5.0
Productive & fun
Fast pace work environment, very unpredictable and requires on the spot smart decision making which will impact entire operation. Never stop learning, a different experience every day, very exiting place to work.
4.0
productivity
Airline environment work , customer service , solving problems in front desk and through Emails and phone calls.
the most enjoyable part of the job is when we dealing with customers and when we let them happy and satisfied. very good and nice co-workers in good and beautiful environment .. working as team work with good management.
3.0
Productive stressful at times
Was very well established company . Had a lot of people from different cultures and countries. A vast exposure to various fields of work and a very useful place to polish your personality as a corporate worker.
3.0
excellent work environment
Incredibly fast paced environment with continuous policy and procedures implementation.In short the only constant factor of Etihad airways is CHANGE.
1.0
Customer Service Representative |
New York, NY | Jul 17, 2017
have no expectations
Typical day expect to be on your own when problems come up
Expect to be micromanaged
Expect a heavy workload and a ton of useless reports
If you are given a task do it right away!! wherever you may be, in the hospital with your family, your sons or daughter graduation, get to a computer and do the task or face the consequences
Don't worry about skills or experience. Just do your best to be liked by management and be a small target
Do not question any management instruction just say yes I will do it
The best part of the day is when you were not blamed for anything
Try to be in the group that is liked by management
If you are not a gossiper learn that skill right away it is essential to your survival
ProsHelp lots of people, compensation
Cons24/7 working
4.0
fun environment, never a dull moment
great place to work due to ethnicity, different culture, fast paced and if you love dealing with people this is great place to work. I like aviation industry and Etihad has given me the opportunity to progress myself and learn a bit more about the job has to offer. I am currently working as a trainer as well and enjoy doing that.
5.0
Fun and Challenging
with all the new projects happening around us, everything comes with a new technology and implementation process, this new tech and implementation of it is fun and challenging
Prosnothing to add
Consnothing to add
5.0
Executive Assistant to Chief Financial Officer |
Abu Dhabi | Apr 11, 2018
One of the best company that I worked with
I really enjoyed working with Etihad Airways. The management are really supportive. I am very proud that I worked with them for 15 years. Everyone was professional.
4.0
Enjoyable and productive environment.
Social service as a Customer service. Knowledge and experience with positive mindset. Goal oriented hard work. Professional outlook and approachable personality.
ProsBenefits and perks
ConsLong working hours
4.0
Friendly staff, and a friendly and organized environment.
Helped build aircraft maintenance management experience. Forty-eight hours weekly, in a comfortable environment surrounded by friendly co-workers.
ProsGood experience, diverse workers
5.0
Learning and Development Facilitator |
Abu Dhabi | Jul 7, 2020
Great place to work
Great company to work for.
Good benefits.
Work culture in engaging yet formal
Very fast-paced and at time tight deadlines need to be met.
Overall great place to work
4.0
Service Administrator |
Abu Dhabi | Aug 21, 2014
productive and fun
A day of interaction with different kind of client with their own different demands. Enjoyed working with co-workers due to team work and good working environment.
Conslong hours
3.0
Job Security
Excellent place to work, learnt a lot and got a chance to handle the entire region.
ProsJob Security
ConsWeather .
4.0
Private First Class |
Abu Dhabi | Jul 31, 2021
Crew members
Spent 5.1/2 years employed first class cabin crew, a very rewarding experience excellent team spirit as crew working together I would fully recommend for anyone in the 21-30 age group that has ambitions in the cabin crew arena don’t hesitate this current time Covid will pass and those carriers Etihad ect will be needing to hire
ProsDestinations free accommodation good life style
ConsTurn around flights Sleep unregulated hours stand bys
5.0
Food and Beverage Manager |
Abu Dhabi | Oct 31, 2020
That was the best thing happened in my life to have an opportunity to work for Etihad Airways
Best Company to work for, however, the COVID changed it all and the company had to take hard designs of making staff redundant.
looking forward to seeing Etihad shine again
5.0
Vice President of Operations |
Abu Dhabi | Jan 20, 2020
Excellent work experience in UAE
Enjoyed the 9 years working at Etihad being part of incredible growth and having the ability to shape the crewing operational department with great employee engagement. Decision making and implementation of new systems was very rewarding.