Overall Reviews at eClerx
1.0
Would not recommend this place to anyone
I worked for Eclerx for 2 months. My experience there was not all that I expected to be. My trainer was amazing, and yes, he was from India. This is an India based company. They pay $10.25 an hour starting off and then I think you get a dollar raise after 160 days of employment. The drama in this place is ridiculous and nobody addresses it. If you are absent a day, even if you bring in valid documentation stating why you were absent, that day still counts against you and you do not get excused for it. That policy is ridiculous. At Eclerx, you cannot just pick and choose your hours (especially if in training). They have times where people do not get paid on time. In other words, these people do not have their stuff together. If you have children and you don't have efficient childcare, don't even consider this place. They do not care if you have children or not. They want you to work when they want you to work, how they want you to work. Period. Everyone there isn't bad, but it seems that management could care less about you.
ProsGood Pay
ConsPay is bi-weekly, managers do not address problems that could potentially escalate, bullying
5.0
Na
Very good managers of you lucky. They honor they workers and go over an beyond for you. No hassle if you need time off. Let’s you breathe and be yourself.
1.0
Overall experience
The job was easy to do . The company as a whole has no real structure. They play with your money by missing hours just about each pay period. There is no room for advancement unless you are friends with the management team. They do not allow adequate time when changing your schedule.
ProsFree vision
ConsExpensive health care
2.0
It’s definitely an experience
They don’t care about anyone out there. They change guidelines, rules, schedules and jobs everyday without warning or care about your ability. I started without sales to 1 sale a month then 5 sales a month or termination or suspension till further notice. They also had bugs
1.0
Horrible company.
Full of bad maangement and run by people from another country. Bad hts. No atable schedule. Bad managers and their is no HR . The trainer sleeps with tje staff and is allowed.to do so. Fights on the job site.
ProsNone
ConsEverything
1.0
Unorganized and unprofessial
Very unprofessional and environment . They did have a good system for sending us on breaks the managers knew as much about the job as employees or less
5.0
Work
My experience with the company has been a learning one that included incentives. Over the months I have learned how to resolve a customers issue, make a sale effortlessly and help with billing. The company is great and will continue to make great changes in the technical world of cable.
4.0
It's still growing, always room for improvements
Still working out the new call center kinks always room for improvement. Most of the Team leads are great to work with, some only want to help their team.
2.0
Decent
It’s a ok job if you like call center work. The pay is pretty good and they always offer bonuses. Also allows you to work from home if needed. Management is ok.
ProsWork from home
ConsOther.
3.0
Call center based workplace
Call center based most of the day spent answering inbound calls regarding cable internet and tv work. Some outbound calls as well, nice environment.
4.0
Great onshore opportunity and challenging assignment to learn
Sometime consulting roles can be overwhelming but it's worth the efforts here. Great onshore opportunities and challenging assignment to learn. you will get to work with the dynamic teams depending on the projects requirement.Startup culture but Management is supportive enough to invest in people's learning.
2.0
Pressure at work
Managers are not understanding \. Work Pressure is lot.
Not drop at night for girls specially
Had to extend many a times. It depends from process to Process,
4.0
Productivity, fun workplace
Team members are very much helpful.
Manager support their team member.
Prosfexible timing.
Conspromotions as per tenurity.
3.0
Great place if you're a fresher
Eclerx is a great place if you're new to the Investment Banking Operations Industry and you will get to learn a lot about the Global Financial Markets if you are in the FM team. I really had a great experience and was happy to get this as my first job.
5.0
*****
*EDAY of eclerx
* Exchange Admin
* Good
* Very Best
* To manage weekend shift
ProsEmail_support
Cons9 Hrs
5.0
-
Learnt the ability to contribute a lot in the management of human resources, seeking a challenging and rewarding position in the firm and also provided the quality HR management services positively.
Adding to the above list the accountabilities like the recruitment, selection, placement, development and retention of employees, adding value to the clients.
Also apart from HR also handled the Admin work as a receptionist during the night and the day shift
Pros-
Cons-
4.0
Productive and fun workplace
Good opportunity to start with. Good and hard work will surely pay off here. Good place to show your potential. You can earn good skills in customer support here.
4.0
new learnings every day
great place to start your career. excellent company to learn new technology. perfect work life balance and very big and good clients. one of the best outsourcing companies with latest technology.
3.0
Good company
Company is good in terms of work culture and profiles. good company for freshers. but for short term only due to limited finance process and future growth in terms of knowledge and monatory
ProsN/A
ConsN/A
4.0
Good company for learning
Opportunity to learn lots about MS excel, proess knowledge and about capital markets. Also good place to work with. Good environment, nice campus. But pay less
