I worked for UTI for about 3 years. I started out simply unloading trucks for a few weeks, and then was later moved to another department where I picked, packed, and shipped orders. Over time I preformed very well at my job, went from temporary to full time, and was given more responsibility as a reward for my work ethic. But with that responsibility also came unreasonable requests at times, long hours and complete disregard for work-life balance, and often absurd backlash and disrespect from management when their unreasonable requests were not met. Also, throughout my work tenure, I witnessed highly excessive turnover, constant change and lack of consistency in expectations and guidelines, as well as, a lot of tension and bad employee-management relationships on a regular basis. Those who performed well, were often let go because of personal vendettas between supervisors and their employees, and many who performed poorly were overlooked at times. There was also no equal division of work among departments. Some departments worked much longer hours doing far more strenuous work, while others worked flexible schedules and did little to nothing, and received more recognition. They often required you work mandatory overtime and weekends and holidays, but made a big deal anytime you asked for a day off using your given vacation, and also gave employees an extremely hard time about petty tardiness, whether it be a minute late or 5 minutes late. They had great conditions for office
ProsGood benefits, friendly co-workers, simple work tasks
ConsTerrible supervision and management, little room for growth, unreasonable expectations, poor compensation, very unprofessional, often hostile environment and division among employees and their superiors
Very demanding of your free time/off days and fast paced.
Easy to get burned out doing this job. Odd work scheduling. You can never do enough and your never caught up on work. You really don't ever feel like you accomplish anything. Co-workers were good people. Management continually pushed for numbers so the site looked the "best" compared to others across the nation.The company had no interest in workers outside affairs. As long as you make it to work for them and as long as the work gets done by whatever means necessary. Just don't get hurt busting your hump or have any kind of incident. They don't like corporate coming down on them, and they will, if the record shows anything less than spotless and flawless. Workers are viewed as expendable by management and the employees know it. Hard workers are taken advantage of because management knows "He can handle it" until they become burnt out. Many people leave after a short time being at this facility. And the smart ones leave immediately. Requires you to work weekends/off days if management "deems necessary" even if you have made plans months in advance and cannot cancel. Leave can be cancelled if "work permits." Pay is menial and the company refuses to hire more employees to lighten the load because it takes off management and HR's bottom line/bonus at the end of the year. It all comes down to the dollar bill for this company. I understand good business procedures but many aspects of this company are downright low. Would not ever recommend anyone work at this facility at any level.
ProsWork day is over at 2:30 pm. Cheap soda machines.
ConsToo many to list. Would'nt work for them again.
2.0
Customer Service Representative | Aurora, IL | Jan 28, 2016
A Laughable Company
Everyone is expected to do the job of three people if you were competent while anybody who was less then that, due to no training at all or were not appropriately assessed for the job given, were shown out the door. The turnover rate is so ridiculous that I am not surprised that this company has been bought out by another more professional company because how can you run a business when you are invested in a few employees at a time and your employees feel so uncomfortable that being fired is a sad everyday topic for conversation amongst each other. For example a coworker from another building was let go on the spot in front of others because she gave her two weeks notice to management for her own private reasons and the head of the building felt insulted for the mere act of it even though that coworker at the time had shown initiative to lead my shift when I started to make sure everything went smoothly for the company at a different building and worked 12 hours a day out of management request. I learned to not expect any advancement in the company although lower management love to play with the idea thinking it will make the team work harder when the team knows you do not have the leeway therefore never intend to do so. The pay is nice but you are really only given one day off because 50+ work week so taxes work against you to the point that 300 dollars are taken from your pay that there is no point to work those
"mandatory hours" and this is the only benefit.
ProsOvertime pay
ConsLack of management or micromanagement with poor decisions
I have been there for over two years and it is starting to go BAD to worse. First thing is the pay isn't that great and the insurance is horrible. You have only one provider and that are extremely high, like 80 dollars a week for one adult and that's one of the cheapest options, vision and dental are separate. Then there upper management, where do I start. We recently were bought out yet again but another company and then the problems started, well they were already there. Continental our employer who only cares about filling there own pocket toke on so many new, BIG contract's that we can't stay caught up, we have been working six days a week since before the beginning of the year. They promised that they would start letting us have one Saturday on one off and that lasted all but two weeks and here we are again six days. I spend more time at work than with my family, and please don't plan anything on Saturday because making them money is more important. They fire people constantly and we hire every week seems like. There are so many people leaving to find other jobs because everyone is disgusted with everything. Morale is so low that you can't measure it if you could. Bottom line I'm going to start looking for another job myself. I don't see this place staying open much longer. If it does I will be amazed.
The job itself is quite simple, if not monotonous. If you pick orders you are required to meet a minimum "rate" which varies based on the part of the warehouse you are currently assigned. However, rate is inconsistent and is either too easy or too difficult to regularly meet depending on your area. There are no incentives or rewards for exceeding rate other than having your name posted for others to see. I started on the weekend shift and enjoyed it for the most part because of having 3 days off per week, but with less than a months notice our shift was informed that we had to choose another shift because the weekend was getting shut down. We all lost our shift pay differential and were forced to move to another shift and work 5 days a week instead of 4. Management spends most of their time chatting in their air conditioned offices and in meetings while the leads pick up most of their responsibilities. Co-workers are mostly good people who dislike their jobs, and thus are often in bad moods, but most do their best to joke and make friends to make the best of the poor work environment. I would only recommend working here as an alternative to fast food or to get some general warehouse experience.
Proswarehouse experience may help get hired at better companies, paid breaks
ConsLow pay compared to other warehouses, clueless management, negative atmosphere
Great starting position for entry level supervisor, with lots of opportunity to learn.
A typical day a UTI started with a daily Management meeting to set the production goals for the day. We also had an opportunity to effectively communicate our prior day’s successes and failures. I would relate this message to my leadership team and staff and challenge them as well as provide praise for a job well done. I would then utilize my team’s strength’s and weaknesses to divide the workload and provide the most profitable approach to the day’s task. Daily monitoring of KPI and metrics numbers to make sure we where in compliance to the expectations set at the start of shift meeting. This operation was a team effort and required close follow up from all departments to meet the expectations set. The hardest part about this job was the work to life balance. This also was a 24 hour operation that never shut down and pushed each management staff member to there limit daily. The most enjoyable part about this job was the involvement level of upper management and training. This is where I learned my core competencies of leadership and being tested daily allowed me to learn outside my comfort zone.
ProsGreat management development programs, Competitive pay, Solid benefits and a team atmosphere.
new system is reaking havoc on the people and the process
ok after 1 week im at my wits end..28 years in the industry ive never seen such a mess. from the finger print to clock in,,, to the fact that mandatory 6 days a week. thats sunday off... all 10's but 8 on sat.. thats not negotiable.... inventory is a joke aisle 90 good luck finding anything in its correct location,, work is not distributed evenly.. i know this first hand.. the RF guns connectivity is bad in the rack area.. they say one day safety and cleanliness is #1 but we all know its numbers, the GL peter reminds us everyday.. the RF gun needs connectivity,, if not the orders cant be completed... if the connection is lost in any oart of the order being completed, the info is lost and you have to re-scan everything,,, the pay is good with covid starting as a picker you get $18.75.. the freight is light, the day shift is 4am to 230pm.. other than that,,, my time here is limited.. the people her are ok,, whats the point of going to a location, scanning a pallet serial, just for it to come up invalid, then goto inventory and find another pallet serial, just to type it in and not work... ugh the frustrations are day to day..
ProsPay is good, people are cool, benefits are good, hours are good, equipment isnt beat up
Consproductivity is pushed, RF connectivity is bad, process of picking needs help
You enter the office around 9:00 pm, and people are all at there desks; You work at your desk without disruption until 12:00 pm have lunch for an hour, return to your desk undisrupted until 5:30 pm. I learned a bit about S.A.P. but the work is straight-forward and repetitive. Management cannot be questioned, you do what you are told. Further, they aren't very patient with new employees, you are expected to learn very very quickly... No one really greets you good morning besides your teammate. People in the office on teams only interact with teammates, because management will reprimand you for making them look bad if you socialize with other employees of the company during work hours. It's a "You are getting paid to work environment"... So, no one socializes outside of work and healthy work relationships do not exist. People are out for themselves... There is virtually no on the job training, and their HR department is hardly involved. The hardest part of the job is the cold work environment...The most enjoyable part of the job is the fact that, you are actually helping to keep the lights on literally. I remember, driving to a site location to deliver a check, so that the manager could pay the utility company and keep his lights on. It was very satisfying!!
A General Manager at a 3PL multi-client site wears many hats
The position of GM for a 3PL multi-client operation is busy with many areas of attention to keep vision of. The site itself and the associate team requires attention. Items such as safety, productivity and quality has to be given high priorities by all and the associate team has to see that from the senior manager. The financial position has to always be considered - spend vs revenue, tracking actual performance to forecast and making adjustments when required. Another critical area is client relationships. Each day the needs of 15 or more clients has to be balanced with the workforce. The relationship management with clients is key - no matter the size of the client they need to feel they are the most important. Last but not least is the role of business development / sales. You have to sale constantly to keep in front. Usually that means rate development and engagement with prospects. The toughest part of the job is the balancing act to cover all aspects well and still promptly respond to corporate requirements. The most enjoyable part of the job is to watch your team step up and accomplish what is needed and knowing at the end of the day we were successful
This is an easy enough job to learn but not the job seems to want any reason to fire people. The person in charge of their point system randomly hands out double points to fire people sooner. You may work from 3pm to 11pm but you will be required to work 7am to 3pm Saturday morning and if you don't, two points toward losing your jobs. Even working saturdays on paid holiday weekends. Company refuses to give raises to match competition. Wants to hire but prefers to fire more than they hire so we are 30 percent below our needed employee population, yet work is up 30 percent. The pay scale and need to chase people off is the reason. You will also randomly have to work 12 hour shifts. Also, lately the entire facility must work every Saturday due to lack of employees. Pay cap is 12.99 yet other places are hiring for more than this. Dsv is ok paying more, but contitech says no. If desperate for work and still applying elsewhere, Dsv is ok to work for. Not permanent as job chases people off. You will work random schedules and over 50 hours of week minimum.
ProsLocal
ConsWork mornings when on night shift, constant weekends, skeleton crews
A typical day at work for me was always busy and productive when I became the team leader of dispensing team.My supervisor gave me more duties and my responsibility was much bigger than before.Every morning I had to do the batch report of the batch that was being delivered that morning.Importance was that the batch was fully completed and that there was no outstanding parcels.If parcels was outstanding it had to be dispensed again.The facility had to be informed that it would be delivered the next day.I sent email to the supervisors is cases like that.I was responsible for finding locums to work in the evenings,I created a group on whatsapp for the locums which made it much easier just by sending a message asking who is available and the quantity of dispensers needed.It used to be time consuming when I had to phone the locums 1 by 1.
My supervisor was impressed when I suggested to her my idea of creating the group and she gave me the go ahead to create group.She could also address important issues on the group.It was impossible to have meetings with locums because of the workload always being huge and that time in production was very crucial because we had a deadline everyday that had to be done.
Unfortunately unforeseen circumstances occurred that was impossible to prevent in some cases like load shedding. Backup generator was lifesaver but if operations stood still for more than an hour it caused even more pressure on everyone because we had to prevent being fined if the
Ik hoop voor je dat als je hier werkt dat je niet voor kleine lucas staat te werken. (Under Armour hal 8) op de werkvloer wordt je meteen afgestraft. Op mijn 1ste dag werd al geroepen waarom ik 1 minuut te laat was omdat er niemand me kon aanwijzen waar ik moest zijn.
Het gaat je enorm helpen als je Pools kan. Want er is een vriendjespolitiek sterk aanwezig. Er zijn een paar vaste werknemers die als klikspaan werken voor de supervisors dus pas op met wie je praat. Praten mag je niet, ook al werk je goed door. Handscanners zijn versleten dus je moet als 1ste eentje claimen. Je krijgt ze meestal bezweet als je gaat beginnen.
Korte pauzes
Lange afstand naar kantines ongeveer 8 minuten verlies van je pauze.
Via randstad plannen ze je in via de app. Heb meerdere keren aangegeven om geen 3 nachten achter elkaar te werken maar werd alsnog ingepland en er werd verwacht dat ik ook aanwezig zou zijn. Na discussie hierover wordt je ook meteen ontslagen. Geen flexibiliteit van de planners. Maar verwachten wel van jou.
Ze nemen je ook niet meer aan als je ooit bij dsv hebt gewerkt.
Nergens heb ik mezelf zo slecht gevoeld en als een nummertje behandeld als bij DSV under armour.
Beste tip voor je:
Werk s nachts dan heb je een meer relaxe sfeer. Kies liever New balance. Of andere hal.
Wel multicultureel, verschillende mensen en paar goede vrienden aan over gehouden. Overal drinkwater beschikbaar.
diverse environment with enthusiastic personel/ employees
some days you would be asked to work overtime even if you were not told before or at a right time a few minutes before you go home and they ask you to work over time. but fortunately the employees at the company are always eager to go the extra mile so being for such a thing doesn't pose as a problem at all. instead we look at it as extra money for self fulfillment.
the most challenging thing we always faced with is the client time satisfaction. that is making sure parts or whatever the customer needs is there on time as there will be shortfalls if material don't rich the customer on time thus resulting penalties.
the challenge becomes even worse when the conditions are worsened by circumstances beyond anyone's control. like the weather for example the parts are unable to be offloaded at the harbour so they can come to us on time for us to send to customer on time.
that sometimes creates a bit of problems and shortages in production targets, thus making everyone run like headless chickens.
but at the end production comes back to normal with no losses as the shortages are recouped.
all thanks to the good management we have that is able to integrate relevant people and resources aiming for the next process to recover so that the delay can be easily assimilated when things are back to normal.
ProsAlways obey safety rules - very strict on that
On vriendelijke mensen. Mensen die eerst in u gezicht lachen daarna over u rodelen, geen respect hebben voor andere. Er waren te veel mensen die elke keer volgende zagen "het is weer maandag "
Volgens mij iemand die van zijn job niet houd moet gewoon andere job vinden.
Sfeer is zeer belangrijk denk ik, als je in positive sfeer zal werken is dit makelijker. Maar als je met mensen werk die gewoon geen discipline hebben en geen respect hebben voor u. Dan is da zekker geen goeie sfeer. Veel team lijders weten gewoon niet hoe die met mensen moeten spreken, weten niet hoe er gewerkt moet worden. Eerlijk gezegd en dat is mijn persoonlijke mening, omdat veel mensen ofwel dom zijn in fabriek of dom doen, als een nieuwe en slimme positieve persoon komt werken, veel van team lijders zijn jaloers, als die een nieuwe persoon zien die eerste, zijn best doen, ten tweede snel alles onthoud, vriendelijke is, geen stres heeft, in plaats van voorbeeld te nemen van deze persoon, word bijna iedereen jaloers. Dat is mijn persoonlijke mening. Mijn advies is gewoon. Uren die men moet doen, werken en terug naar huis, open nooit u hart tijdens de pauzes naar mensen. Gewoon werken en terug naar huis gaan. Dan heb je minder problemen, als je begin met mensen te open te zijn en te vriendelijke te zijn, word het erger en erger
Worked there for 2yrs at the beginning was told by next recruitment that it can turn to permanent which was lies as 2yrs of hard graft I was still on agency the management are not professional at all only to the faces of visitors and customers there warehouse standards are poor until 10 minutes before visitors arrive they prey on agency staff and use them as slaves while full timers take it easy. X152 for jaguar at this base have a great booking in afternoon shift but the workers that do the morning shift have the management under there little finger and are so tight with the gaffa that they can convince him to lay ppl off if your face don't fit also everyone's on different wages shocking BEWARE OF DSV HAMSHALL avoid if can as you will be disappointed I garantee .. passed my forklift licence 1yr and half later still no paperwork . Was told by the fire Marshall he can get rid of me like that as I'm only an agency worker and smirked ... o/t only if your favouritised and very ignorant to there workers unless it benifits there needs. (Gaffas best mates daughters bf only a child starts Dsv works there under a yr but because full contracts aren't issued on the warehouse floor all of a sudden gets moved into the office as admin ) pure example there!!! Don't waste time and effort to be let down
ProsTea
ConsManagement
Questions And Answers about DSV
What is the best part of working at DSV?
Asked Mar 5, 2020
Nobody's really breathing down your neck , you've gotta be self motivated ,your given tasks and you work your own pace
Answered Nov 1, 2020
Part time work, full time pay.
Answered Aug 20, 2020
What is the work environment and culture like at DSV?
Asked Apr 17, 2017
Amazing and it was we'll put and helpful
Answered Jan 14, 2020
This is one of those jobs that is what you make of it. If you come in everyday with a negative attitude you are going to not last long, however you come in with a positive one and want to learn everything you will be a valued employee that will progress quickly.
Answered Apr 21, 2018
What kind of drug test does dsv use
Asked May 16, 2018
Urine 10 panel test. 3 days to complete it.
Answered Nov 28, 2019
10 panel Urine
Answered Nov 14, 2019
How are the working hours at DSV?
Asked Nov 21, 2016
I see guys bringing home 8 or 900 a week but they are working 6 12 hour shifts a week if not 7 days a week. But thats a policy that is so wonderful. We all have unexpected bills come up. This allows you to handle them without having to get ripped of on a payday loan or somthing
Answered Apr 21, 2018
Overtime is usually needed.
Answered Feb 7, 2018
How flexible are your working hours at DSV?
Asked May 12, 2020
Not a big fan of the hours but from what I've seen so far all the departments have different hours
