Overall Reviews at Dillard's, Inc.
5.0
Productive
Promoted to include more responsibilities. The hardest part is being your feet all the time. The most enjoyable is working with clients on color and picking out things for their home.
2.0
Great pay, awful management
If you are a full time employee, the pay and benefits MIGHT be worth all the incompetencies presented by the management team. Multiple managers will be MIA or leave the store while they are supposed to be there because they are salaried. Managers will not handle customer complaints unless begged to do so. Managers also openly gossip about and make fun of employees to--and in front of--other employees and managers. Associate satisfaction is also an unknown concept to the management team at Dillard's in Tallahassee. They only care about customers and will tell employees to suck up any form of abuse (verbal/mental/physical) in order to drive sales and get credit applications processed. I was physically and verbally abused multiple times by employees and customers before I realized that Dillard's would do nothing to prevent or compensate employees from instances of assault which occur while working. I would not advise getting a job here unless you are desperate, or do not mind working with awful and inconsiderate managers.
4.0
I felt pride working for this Company
I was proud to work for Dillards. The quality of their products were high end. And the brands are amazing and very classy and pretty. I worked in the home department. The managers were mostly nice and fun to be around. I enjoyed my time working there. I had a lot of fun with co workers. And made some good friends. But there was no moving up in the company for me. Your numbers have to be pretty high for a chance of moving up or even to be transferred to a different department. So if you want to move up, you should be prepared to be very outgoing and sell a lot of product. I learned a lot there in 4 years. You need to be very outgoing and stay busy. There are a lot of good people who work there. Some of these people were helpful in getting me through some hard days. I would still be working there if not for being furloughed from the pandemic. I know of no other job where you do so little work for the pay in this area. Without much experience either.
ProsGood people, good managers, great starting pay. Also you get 25% employee discount.
ConsYou have to try to get and keep your number up. ( SPH sales per hour.)
5.0
Professional and productive work place.
While employed at Dillard's, we began our day with daily goals. I learned about a variety of brands and was able to up sell with my knowledge. The hardest of my job would had to have been making yo sales goal during slower business days. The most enjoyable part of working for Dillard's was meeting new customers and being able to build relationships through clientele.
5.0
Great company.
Great training. You will either sink or swim so the cream rises. Customer service is number one. Management is helpful and customers are great. Best department store.
ProsCustomers
ConsChristmas
3.0
Good starting job and is a good place to work at
This job is a good starting job but personally I would not think of it as a career. It is a great place to work at if you have a good and capable manager, as well as have good co workers. It offers good incentives if you have a productive and supporting store manager as well.
5.0
Dillards
I enjoy working for dillards with the exception of how slow business usually is and it’s nearly impossible to hit your raise goals I prefer to have more mental stimulation in a long term position for myself, I would suggest working part time at Dillard’s and see if that’s for you
4.0
An enjoyable and vastly competitive
A retail workplace unlike any other place I have worked before. The job was demanding, relaxing and unnerving at times but yet strict when not meeting the sales quotas which resulted in New hires constantly.
ProsEmployee discounts
ConsSales Quotas
4.0
great co workers, but to much chief
The company is great for people going to college. You can work on your school work and assist customer on the phone. the call center has two departments: furniture and retail and i did both.
Prosmeet people from all walks of life
Conshealth insurance, to many cheifs and not enough indians
4.0
Great opportunities, if you work hard, to advance. You will learn a lot about retail, customer service and more.
Upper Management changes are frequent which makes it harder for one to prove themselves. You are constantly starting over. You need to be organized and devoted to team development, recruiting and out sourcing.
ProsMany learning opportunities.
ConsManagement Changes
