Customer Service Cashier Resume Sample

When applying for a job as a customer service cashier, you need to focus on your relevant experience and your ability to communicate effectively. A detailed resume can help you stand out from the competition, so use this free sample customer service resume template to create your own.

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EXPERIENCE

Customer Service Associate / Cashier, Big K

January 2019 - Present

Las Vegas, Nevada

Recognized and credited for 33% of all sales
Received daily check-ins, up-selling customers and customer service training from management
Maintained a positive attitude and a smile, ensuring customers had a good experience and came back to the store
Streamlined the sales process by creating check-in sheets for each customer, increasing customer satisfaction and sales
Served as a model employee for coworkers and management, increasing morale and team-work

Cashier/Customer Service, The BFC

February 2017 - January 2019

Las Vegas, Nevada

Managed the daily operations of a busy store, including stocking products and performing inventory inventories
Handled an average of 140 customer interactions per day, resulting in an average of $12.50 in revenue per interaction
Trained and mentored new employees in customer service script recitation, conflict resolution and data entry practices
Improved staff morale by 90% through monthly praise sessions
Maintained meticulous record keeping regarding customer information, offering weekly reports to management

Customer Service Representative, Manna Toney

December 2015 - February 2017

Las Vegas, Nevada

Provided friendly and helpful service to customers, increasing customer retention by 13%
Proactively addressed customer questions and concerns to reduce poor experiences
Maintained thorough knowledge of product inventory and sales data to ensure accurate and timely delivery
Communicated with clients to clarify their purchasing requirements to ensure the best possible outcome for the client
Actively participated in Client Success Management, closing 5 new client opportunities
Maintained a database of client information, including names, contact information and customer feedback
Used social media to promote company products and services, increasing revenue by $10k for the quarter

EDUCATION

High School Diploma

Hobart Academy, Graduated 2015

Las Vegas, Nevada

SKILLS