How to Make Your Next Cleaner Hire

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Last updated at 09-14-2020 16:00:42

Overview

Methodology

More than 21,464 companies advertise 151,206 Cleaner jobs on SimplyHired and its partner sites each year. After analyzing job postings and salary information from these companies, as well as direct job seeker feedback, we’ve compiled a list of insights to show you how to attract and hire your next Cleaner most efficiently.

Hiring Process

In the past quarter, we’ve seen 52,340 job posts from 9,811 employers in the United States. This is a increase of 28.8% compared to the previous quarter. On average, there are 58 Cleaner job seekers for every active Cleaner job, which shows that it is a job seeker's market.

Writing a Job Description

In the past quarter, Cleaner, Housekeeper, Warehouse Worker, Customer Service Representative, Janitor, Delivery Driver, Retail Sales Associate, Custodian, Laborer, and House Cleaner seem to be the most sought after jobs amongst the Cleaner candidates in the United States. This differs from the last six quarters, where the most popular titles were: Cleaner, Housekeeper, Warehouse Worker, Customer Service Representative, Janitor, Retail Sales Associate, Delivery Driver, Custodian, Laborer, and Receptionist. If you use one of these currently popular titles in the job description, you'll likely be able to attract a lot more candidates to apply.

For the Cleaner candidates who are actively applying to jobs in this same period, we see that 35.5% of the active Cleaner candidates have less than 3 years of experience, 22.3% have between 3-5 years of experience, 21.5% have 6-10 years of experience, and 20.7% have over 10 years of experience. The average years of experience has shifted from an estimated 7.0 years to 7.0 years. If you're posting a job in today's market, expect candidates with about the same experience level to apply to your job compared to the last 2 quarters.

In the previous quarter, the most popular skills that employers are looking for include cleaning, English, custodial experience, communication skills, customer service, Spanish, commercial cleaning, time management, organizational skills, and bilingual. Demand for hand tools, English, Microsoft Excel, construction, Spanish, industrial cleaning, writing skills, multilingualism, cleaning, and manufacturing has significantly increased. If you are looking for a Cleaner with a similar skill set, be sure to follow industry best practices in skill requirements.

Job posts with salary information received about 1.4 as many applies as those without it. In the past quarter, less than 52.6% of the job posts displayed salary information. By adding salary information to your job posting, you could potentially increase the number of applicants by approximately 40.0%.

Example Cleaner responsibilities

  • Cleaning soiled items, surfaces, and other objects
  • Cleaning the outside of the store to improve store aesthetics
  • Using chemicals, waxes, detergents, and polishes to clean floors, walls, and other objects

Recruiting

Active Recruiting

When reaching out to candidates, it’s best to understand where to look. We’ve identified hiring trends in states as well as companies regularly hiring for Cleaner positions. This should provide a good place to start looking for qualified candidates. According to our data in the last quarter: Ohio, Michigan, Texas, Florida, and New York are the states that have the highest demand for Cleaners. New York, Florida, Ohio, Texas, and Michigan are where most job seekers are searching for Cleaner jobs. If we look at the Cleaner to job ratio, New Hampshire, Kentucky, Pennsylvania, Michigan, and Ohio have the lowest number of Cleaner applicants per job. Louisiana, Oklahoma, Connecticut, Arkansas, and Nevada have the most active Cleaner job seekers per job.

Passive Recruiting

While actively recruiting candidates for your role, you should also post your job to SimplyHired. By posting for free and paying only for the qualified applicants you want, your post will automatically go to a network of job boards to reach millions of qualified candidates. With SimplyHired, it doesn’t end with the post. You can track your applicants throughout the hiring process with our simple and easy to use Applicant Tracking System (ATS).

Review Candidates

In the last quarter, we estimate there are 3,038,245 job seekers interested in Cleaner opportunities in the United States. That’s a 13.4% increase compared to the previous quarter with 2,678,194 active job seekers. Around 35.5% of the active Cleaner candidates have less than 3 years of experience, over 22.3% have between 3-5 years of experience, 21.5% have 6-10 years of experience, and 20.7% have over 10 years of experience. The average experience level of the available Cleaner candidates is 7.0 years. Active candidates in the Cleaner profession most commonly have high school diplomas, followed by associate's degrees, bachelor's degrees, and master's degrees. When setting education requirements for your position, aligning with the industry standard makes it easier to find potential candidates. Application rates indicate that Cleaner candidates are likely experiencing a market in which applicants have less negotiating power. From an employer perspective, you'll have a greater selection of candidates to choose from and may want to invest in automated screening tools.

Interviewing Candidates

Interview Process

*Self-reported data collected from 40,089 Cleaners from 1/1/2020 to 6/30/2020, via online employer reviews for companies including ABM Industries, Inc., ISS Facility Services, Merry Maids, ServiceMaster, The Cleaning Authority, Atalian Servest, MITIE, Molly Maid, MaidPro, and NIC Services Group.

After analyzing post-interview data from Cleaner candidates in the last 6 months, we see more than 62.8% of the candidates self-reported being hired within 1 to 2 days. Around 91.8% of the candidates for this job reported being hired within 2 weeks. If your process takes longer than 2 weeks in the recent market, you'll likely lose these candidates to other employers. Most of the Cleaner candidates are expecting a on-site interview, phone call/screening, and background check. Most employers do not require a group interview, written test, or presentation. If you are trying to hire your next Cleaner quickly, consider simplifying and streamlining the hiring process. As for the interview experience, more than 65.6% of the candidates had a good or great interview experience, and more than 56% of the candidates thought that the interview leaned more towards easy.

Example Interview Questions

  • What is the most difficult thing you have encountered?
  • Do you know any other cleaners?
  • What would you say about your work ethic?
  • What is your biggest weakness?
  • Tell me about a time you had to make a mistake.

Final Review and Offer

Reference Check

Checking references is a quick and easy way to check for any red flags that didn’t arise to this point in the hiring process. Great insights can be provided by former colleagues and employers.

Crafting an Offer: Salary and Benefits

The average Cleaner salary offered by employers increased for 2 out of 6 consecutive quarters in the United States. In the last quarter, we see a increase of 1% from $39,736.77 to $40,168.83 compared to the quarter before, which is on par with the past 6 quarters. For Cleaner positions, the most common benefits job seekers reported being offered by employers include: healthcare insurance by 44.6%, paid time off by 44.0%, discounts by 35.3%, dental insurance by 32.1%, vision insurance by 27.4%, a 401k plan by 26.9%, and stock options/grants by 7.3%. While still relatively rare, more and more employers now offer flexibility benefits, including flexible working hours, location variety, mostly remote, maternity leave, paternity leave, fully remote, sabbaticals, and somewhat remote, to attract and retain Cleaner candidates to their organization.

Background Check and Drug Test

According to self-reported job seeker feedback, 16.4% of the employers conducted a background check, and 6.1% of the employers conducted a drug test prior to the hiring of their Cleaner candidates.

Onboarding

When you’re ready to hire a Cleaner, SimplyHired is here to help with your next steps. Our Human Resources Information System (HRIS) provides onboarding tools and other essential HR tools. From document signing to time off tracking, our HRIS will help you seamlessly move a Cleaner candidate through the hiring and onboarding process.
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