How to Make Your Next Cashier/Sales Hire

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Last updated at 09-16-2020 18:45:18

Overview

Methodology

More than 3,817 companies advertise 32,638 Cashier/Sales jobs on SimplyHired and its partner sites each year. After analyzing job postings and salary information from these companies, as well as direct job seeker feedback, we’ve compiled a list of insights to show you how to attract and hire your next Cashier/Sales most efficiently.

Hiring Process

In the past quarter, we’ve seen 10,838 job posts from 1,824 employers in the United States. This is a increase of 19.3% compared to the previous quarter. On average, there are 61 Cashier/Sales job seekers for every active Cashier/Sales job, which shows that it is a job seeker's market.

Writing a Job Description

In the past quarter, Retail Sales Associate, Customer Service Representative, Cashier, Sales Associate, Warehouse Worker, Receptionist, Front Desk Agent, Delivery Driver, Call Center Representative, and Team Member seem to be the most sought after jobs amongst the Cashier/Sales candidates in the United States. This differs from the last six quarters, where the most popular titles were: Retail Sales Associate, Customer Service Representative, Cashier, Sales Associate, Receptionist, Warehouse Worker, Front Desk Agent, Delivery Driver, Crew Member, and Team Member. If you use one of these currently popular titles in the job description, you'll likely be able to attract a lot more candidates to apply.

For the Cashier/Sales candidates who are actively applying to jobs in this same period, we see that 41.7% of the active Cashier/Sales candidates have less than 3 years of experience, 27.4% have between 3-5 years of experience, 19.3% have 6-10 years of experience, and 11.5% have over 10 years of experience. The average years of experience has shifted from an estimated 4.5 years to 4.5 years. If you're posting a job in today's market, expect candidates with about the same experience level to apply to your job compared to the last 2 quarters.

In the previous quarter, the most popular skills that employers are looking for include customer service, communication skills, basic math, English, cashiering, sales, retail sales, Microsoft Word, Microsoft Excel, and time management. Demand for English, time management, Spanish, cash handling, cashiering, computer skills, communication skills, customer service, bilingualism, and sales has significantly increased. If you are looking for a Cashier/Sales with a similar skill set, be sure to follow industry best practices in skill requirements.

Job posts with salary information received about 0.9 as many applies as those without it. In the past quarter, less than 29.1% of the job posts displayed salary information. By adding salary information to your job posting, you could potentially increase the number of applicants by approximately -10.0%.

Example Cashier/Sales responsibilities

  • Greeting and helping customers find products, and gather information from customers for special orders.
  • Sales of a store or a certain department. Knowledge to rate and price merchandise.
  • Business skills for information on costs of merchandise, discounts and pricing, credit and payment methods.
  • Sales goals. Sales promotions as assigned.
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Recruiting

Active Recruiting

When reaching out to candidates, it’s best to understand where to look. We’ve identified hiring trends in states as well as companies regularly hiring for Cashier/Sales positions. This should provide a good place to start looking for qualified candidates. According to our data in the last quarter: North Carolina, Virginia, Texas, California, and Florida are the states that have the highest demand for Cashier/Saless. North Carolina, Texas, California, Florida, and Virginia are where most job seekers are searching for Cashier/Sales jobs. If we look at the Cashier/Sales to job ratio, Montana, Indiana, New Hampshire, Maine, and Vermont have the lowest number of Cashier/Sales applicants per job. New York, Nevada, Oklahoma, Washington, and Kansas have the most active Cashier/Sales job seekers per job.

Passive Recruiting

While actively recruiting candidates for your role, you should also post your job to SimplyHired. By posting for free and paying only for the qualified applicants you want, your post will automatically go to a network of job boards to reach millions of qualified candidates. With SimplyHired, it doesn’t end with the post. You can track your applicants throughout the hiring process with our simple and easy to use Applicant Tracking System (ATS).

Review Candidates

In the last quarter, we estimate there are 658,267 job seekers interested in Cashier/Sales opportunities in the United States. That’s a 26.5% increase compared to the previous quarter with 520,563 active job seekers. Around 41.7% of the active Cashier/Sales candidates have less than 3 years of experience, over 27.4% have between 3-5 years of experience, 19.3% have 6-10 years of experience, and 11.5% have over 10 years of experience. The average experience level of the available Cashier/Sales candidates is 4.5 years. Active candidates in the Cashier/Sales profession most commonly have high school diplomas, followed by associate's degrees, bachelor's degrees, and master's degrees. When setting education requirements for your position, aligning with the industry standard makes it easier to find potential candidates. Application rates indicate that Cashier/Sales candidates are likely experiencing a market in which applicants have less negotiating power. From an employer perspective, you'll have a greater selection of candidates to choose from and may want to invest in automated screening tools.

Interviewing Candidates

Interview Process

*Self-reported data collected from 34,702 Cashier/Saless from 1/1/2020 to 6/30/2020, via online employer reviews for companies including Walmart, Dollar General, Dollar Tree, 7-Eleven, Burlington Stores, The Home Depot, Kohl's, JCPenney, Target, and McDonald's.

After analyzing post-interview data from Cashier/Sales candidates in the last 6 months, we see more than 55.3% of the candidates self-reported being hired within 1 to 2 days. Around 94.2% of the candidates for this job reported being hired within 2 weeks. If your process takes longer than 2 weeks in the recent market, you'll likely lose these candidates to other employers. Most of the Cashier/Sales candidates are expecting a on-site interview, background check, phone call/screening, and problem solving exercises. Most employers do not require a written test or drug test. If you are trying to hire your next Cashier/Sales quickly, consider simplifying and streamlining the hiring process. As for the interview experience, more than 73.1% of the candidates had a good or great interview experience, and more than 57% of the candidates thought that the interview leaned more towards easy.

Example Interview Questions

  • What do you enjoy most about being a Cashier?
  • Are you familiar with the company?
  • How many hours are you able to work?
  • Tell me about your availability.
  • How would you describe your ability to deal with people?

Final Review and Offer

Reference Check

Checking references is a quick and easy way to check for any red flags that didn’t arise to this point in the hiring process. Great insights can be provided by former colleagues and employers.

Crafting an Offer: Salary and Benefits

The average Cashier/Sales salary offered by employers increased for 2 out of 6 consecutive quarters in the United States. In the last quarter, we see a decrease of 1% from $23,888.88 to $23,563.15 compared to the quarter before, which is on par with the past 6 quarters. For Cashier/Sales positions, the most common benefits job seekers reported being offered by employers include: discounts by 85.2%, paid time off by 26.8%, healthcare insurance by 24.6%, a 401k plan by 20.8%, dental insurance by 18.9%, vision insurance by 16.5%, and stock options/grants by 7.2%. While still relatively rare, more and more employers now offer flexibility benefits, including location variety, maternity leave, paternity leave, sabbaticals, somewhat remote, flexible working hours, mostly remote, and fully remote, to attract and retain Cashier/Sales candidates to their organization.

Background Check and Drug Test

According to self-reported job seeker feedback, 26.6% of the employers conducted a background check, and 9.4% of the employers conducted a drug test prior to the hiring of their Cashier/Sales candidates.

Onboarding

When you’re ready to hire a Cashier/Sales, SimplyHired is here to help with your next steps. Our Human Resources Information System (HRIS) provides onboarding tools and other essential HR tools. From document signing to time off tracking, our HRIS will help you seamlessly move a Cashier/Sales candidate through the hiring and onboarding process.
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