How to Make Your Next Cashier Hire

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Last updated at 09-14-2020 15:11:54

Overview

Methodology

More than 22,940 companies advertise 431,133 Cashier jobs on SimplyHired and its partner sites each year. After analyzing job postings and salary information from these companies, as well as direct job seeker feedback, we’ve compiled a list of insights to show you how to attract and hire your next Cashier most efficiently.

Hiring Process

In the past quarter, we’ve seen 126,419 job posts from 8,100 employers in the United States. This is a decrease of 8.4% compared to the previous quarter. On average, there are 36 Cashier job seekers for every active Cashier job, which shows that it is a job seeker's market.

Writing a Job Description

In the past quarter, Customer Service Representative, Retail Sales Associate, Cashier, Warehouse Worker, Sales Associate, Receptionist, Delivery Driver, Front Desk Agent, Crew Member, and Team Member seem to be the most sought after jobs amongst the Cashier candidates in the United States. This is pretty consistent compared to the same data in the last 6 quarters. If you use one of these currently popular titles in the job description, you'll likely be able to attract a lot more candidates to apply.

For the Cashier candidates who are actively applying to jobs in this same period, we see that 44.1% of the active Cashier candidates have less than 3 years of experience, 25.6% have between 3-5 years of experience, 18.3% have 6-10 years of experience, and 12.0% have over 10 years of experience. The average years of experience has shifted from an estimated 3.8 years to 3.7 years. If you're posting a job in today's market, expect candidates with about the same experience level to apply to your job compared to the last 2 quarters.

In the previous quarter, the most popular skills that employers are looking for include customer service, communication skills, cashiering, cash handling, English, computer skills, restaurant experience, basic math, sales, and retail sales. Demand for sanitation, stocking, computer literacy, culinary experience, organizational skills, hospitality, sales, cooking, upselling, and writing skills has significantly increased. If you are looking for a Cashier with a similar skill set, be sure to follow industry best practices in skill requirements.

Job posts with salary information received about 1.2 as many applies as those without it. In the past quarter, less than 15.1% of the job posts displayed salary information. By adding salary information to your job posting, you could potentially increase the number of applicants by approximately 20.0%.

Example Cashier responsibilities

  • Ensuring customers are satisfied and enjoy the shopping experience
  • Handling customer complaints as they arise
  • Handing out requested change with a smile and pleasant voice
  • Proficient in handling cash and credit cards
  • Expertise in the operation of registers is useful, such as self-service checkout stations or full-service registers which require employees to process payments manually

Recruiting

Active Recruiting

When reaching out to candidates, it’s best to understand where to look. We’ve identified hiring trends in states as well as companies regularly hiring for Cashier positions. This should provide a good place to start looking for qualified candidates. According to our data in the last quarter: Texas, California, Florida, North Carolina, and New York are the states that have the highest demand for Cashiers. California, Texas, Florida, New York, and North Carolina are where most job seekers are searching for Cashier jobs. If we look at the Cashier to job ratio, Montana, Michigan, New Hampshire, Tennessee, and Rhode Island have the lowest number of Cashier applicants per job. Arkansas, Florida, Connecticut, Hawaii, and Delaware have the most active Cashier job seekers per job.

Passive Recruiting

While actively recruiting candidates for your role, you should also post your job to SimplyHired. By posting for free and paying only for the qualified applicants you want, your post will automatically go to a network of job boards to reach millions of qualified candidates. With SimplyHired, it doesn’t end with the post. You can track your applicants throughout the hiring process with our simple and easy to use Applicant Tracking System (ATS).

Review Candidates

In the last quarter, we estimate there are 4,582,024 job seekers interested in Cashier opportunities in the United States. That’s a 11.8% increase compared to the previous quarter with 4,100,299 active job seekers. Around 44.1% of the active Cashier candidates have less than 3 years of experience, over 25.6% have between 3-5 years of experience, 18.3% have 6-10 years of experience, and 12.0% have over 10 years of experience. The average experience level of the available Cashier candidates is 3.7 years. Active candidates in the Cashier profession most commonly have high school diplomas, followed by associate's degrees, bachelor's degrees, and master's degrees. When setting education requirements for your position, aligning with the industry standard makes it easier to find potential candidates. Application rates indicate that Cashier candidates are likely experiencing a market in which applicants have less negotiating power. From an employer perspective, you'll have a greater selection of candidates to choose from and may want to invest in automated screening tools.

Interviewing Candidates

Interview Process

*Self-reported data collected from 160,028 Cashiers from 1/1/2020 to 6/30/2020, via online employer reviews for companies including Walmart, McDonald's, Taco Bell, Dollar Tree, Burger King, The Home Depot, The Wendy's Company, Target, Dollar General, and Chick-fil-A.

After analyzing post-interview data from Cashier candidates in the last 6 months, we see more than 55.2% of the candidates self-reported being hired within 1 to 2 days. Around 91.6% of the candidates for this job reported being hired within 2 weeks. If your process takes longer than 2 weeks in the recent market, you'll likely lose these candidates to other employers. Most of the Cashier candidates are expecting a on-site interview, phone call/screening, background check, and written test. Most employers do not require a presentation or group interview. If you are trying to hire your next Cashier quickly, consider simplifying and streamlining the hiring process. As for the interview experience, more than 72.3% of the candidates had a good or great interview experience, and more than 53% of the candidates thought that the interview leaned more towards easy.

Example Interview Questions

  • What is the difference between a Cashier and Retail Associate?
  • Do you work better independently or as a team member?
  • What are your strengths and weaknesses?
  • Based on your experience, what would be a typical day for me on the job as a Cashier?
  • How would you handle it if you had to deal with a rude, pushy, or obnoxious customer?

Final Review and Offer

Reference Check

Checking references is a quick and easy way to check for any red flags that didn’t arise to this point in the hiring process. Great insights can be provided by former colleagues and employers.

Crafting an Offer: Salary and Benefits

The average Cashier salary offered by employers increased for 3 out of 6 consecutive quarters in the United States. In the last quarter, we see a decrease of 9% from $25,928.24 to $23,675.78 compared to the quarter before, which is the biggest decrease in the past 6 quarters. For Cashier positions, the most common benefits job seekers reported being offered by employers include: discounts by 78.5%, healthcare insurance by 28.2%, paid time off by 26.7%, a 401k plan by 21.1%, dental insurance by 20.9%, vision insurance by 17.8%, and stock options/grants by 6.2%. While still relatively rare, more and more employers now offer flexibility benefits, including location variety, fully remote, maternity leave, flexible working hours, somewhat remote, sabbaticals, mostly remote, and paternity leave, to attract and retain Cashier candidates to their organization.

Background Check and Drug Test

According to self-reported job seeker feedback, 19.6% of the employers conducted a background check, and 8.0% of the employers conducted a drug test prior to the hiring of their Cashier candidates.

Onboarding

When you’re ready to hire a Cashier, SimplyHired is here to help with your next steps. Our Human Resources Information System (HRIS) provides onboarding tools and other essential HR tools. From document signing to time off tracking, our HRIS will help you seamlessly move a Cashier candidate through the hiring and onboarding process.
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