Overall Reviews at Carlson Wagonlit Travel
4.0
Until covid CWT was ahead of the normal.
I worked for CWT for 15 years. Then came covid. As a senior international agent the volume was nearly nonexistent. I was proud to work for CWT and will miss the supportive management, flexibility to work from home and the security I felt .
ProsFlexibility and support
4.0
Travel Agent |
Remote | Sep 26, 2017
great company to work for
Great Company with ten hour days. They have always been good to me. I do not know what you want from me..its a good company and i wish i didn't have to leave but the contract ended.
ProsAlways good to me
ConsContract ended
5.0
Corporate Travel Counselor/Agent with basic International experience to include Canada, Mexico and Caribbean travel
Productive workplace, that while under pressurized situations, still finds the time to have fun because of the excellent team work.
5.0
Great place to work
Made great friends/family at CWT. Great comprehensive benefits..more than most companies...stable company...worldwide
5.0
Strong reliable company
extremely busy, strong reliable company...fun, great co workers...very challenging at times...but great!
1.0
Senior Corporate Accountant |
Seattle, WA | Jun 19, 2021
No
Poor pay, poor benefits, poor management, poor communication, no training.
Lacked compensation for travel to and from job sites. This was eventually resolved. Company did not value employees
ConsBased on midwest cost of living
5.0
Great work/life balance,
Carlson was a great company to work for, they have a great teamwork environment. Managers are always easy to approach and work with. They are concerned about your work life as well as home life balance, if they can assist.
ProsGreat people to work with
Cons.Sometimes there is not enough hours in the day to get everything done
2.0
In declining mode
When people grumble on the floor, because the technology sucks, but any mistake gets blamed on the employee. However, the scripts they develop are of the lowest quality I have experienced in my years in the industry. Management has a hard time relating to people on the floor and even though you give them feedback, remain utterly surprised you tell them you are unhappy or are about to resign. Many currently on the work floor are looking for new opportunities, but they can't afford to rehire. The mistakes their scripts cause in payouts, gives them no opportunity to grow.
ProsNice office
ConsNo work life balance, expensive benefits, low quality work tools
5.0
Booked corporate travelers air/car and hotels on business trips.
My experience included networking with secretaries on behalf of the travelers when booking their international and domestic travel arrangements. This also included visa preparation and travel insurance. My most enjoyable part of the job was ensuring that the secretaries were kept up to date with the latest in travel changes and that their travelers came back from their trip hassle free.
ProsProviding the best knowledge in air travel product to my clients, so they are able to travel in comfort.
ConsWhen extreme weather permits changes in pre-organised travel.
3.0
Unfortunately, has become bureaucratic management
Co-workers are excellent, hard-working, caring employees.
Upper management culture has changed in past 2 years to be bureaucratic and all about the bottom line only.
Prossome travel industry discounts (hotels, cars)
Conshours cut, opportunities to advance lacking
5.0
Ottimo posto
Azienda seria con basi solide, accrescimento personale corsi costanti di aggiornamento. Ambiente rilassato con persone valide che ti affiancano e supportano
ProsTutti
ConsLa sede di Torino verrà chiusa nei prox anni
5.0
Analista de informacion |
México | May 18, 2021
excelente ambiente de trabajo, coolaboracion entre areas
1.- comunicasción entre áreas indispensable
2.- ser proactivo y comunicación acertiva
3.- áreas genrenciales siempre involucadras en el ambito general
4.- respecto a los compañeros en general
5.- respeto y confianza hacia tu trabajo
Prosgastos medicos menores e incentivos de proactividad
Conssin comentarios
5.0
Corporate, groups and individual Travel councellor |
Mississauga, ON | Mar 8, 2013
Great team work, productive and fun
Reviewing my work for the day sometimes multi tasking, coordinating flights from various place of the world for different travellers.
The hardest part of this job was finishing on time, handling cal after call but it was manageable
Dealing with constant changes from travellers was another hard thing but manageable, practised much patience .
The best thing for me always is working with people. Love the public.
