How to Make Your Next Billing Specialist Hire

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Last updated at 09-17-2020 14:03:54

Overview

Methodology

More than 7,288 companies advertise 24,030 Billing Specialist jobs on SimplyHired and its partner sites each year. After analyzing job postings and salary information from these companies, as well as direct job seeker feedback, we’ve compiled a list of insights to show you how to attract and hire your next Billing Specialist most efficiently.

Hiring Process

In the past quarter, we’ve seen 6,154 job posts from 2,775 employers in the United States. This is a increase of 7.0% compared to the previous quarter. On average, there are 116 Billing Specialist job seekers for every active Billing Specialist job, which shows that it is an employer's market.

Writing a Job Description

In the past quarter, Medical Biller, Customer Service Representative, Administrative Assistant, Billing Specialist, Receptionist, Accounts Receivable Clerk, Call Center Representative, Data Entry Clerk, Medical Receptionist, and Accounts Payable Clerk seem to be the most sought after jobs amongst the Billing Specialist candidates in the United States. This is pretty consistent compared to the same data in the last 6 quarters. If you use one of these currently popular titles in the job description, you'll likely be able to attract a lot more candidates to apply.

For the Billing Specialist candidates who are actively applying to jobs in this same period, we see that 4.7% of the active Billing Specialist candidates have less than 3 years of experience, 9.7% have between 3-5 years of experience, 25.7% have 6-10 years of experience, and 59.9% have over 10 years of experience. The average years of experience has shifted from an estimated 11.7 years to 11.7 years. If you're posting a job in today's market, expect candidates with about the same experience level to apply to your job compared to the last 2 quarters.

In the previous quarter, the most popular skills that employers are looking for include communication skills, Microsoft Excel, Microsoft Office, customer service, computer skills, Microsoft Word, medical billing, cpt coding, icd-10, and medicare. Demand for medicare, computer literacy, English, medical office experience, medical coding, writing skills, 10 key calculator, Spanish, data entry, and computer skills has significantly increased. If you are looking for a Billing Specialist with a similar skill set, be sure to follow industry best practices in skill requirements.

Job posts with salary information received about 1.2 as many applies as those without it. In the past quarter, less than 28.5% of the job posts displayed salary information. By adding salary information to your job posting, you could potentially increase the number of applicants by approximately 20.0%.

Example Billing Specialist responsibilities

  • Verify that accounts are properly coded
  • Learn details of health care billing processes for hospitals and other health care providers
  • Research and identify insurance coverage of patients and third-party payers
  • Input patient insurance information into the billing system, including coverage, benefits, limitations, and payments policies
  • Generate reports on claims information

Recruiting

Active Recruiting

When reaching out to candidates, it’s best to understand where to look. We’ve identified hiring trends in states as well as companies regularly hiring for Billing Specialist positions. This should provide a good place to start looking for qualified candidates. According to our data in the last quarter: Florida, Texas, California, Pennsylvania, and Illinois are the states that have the highest demand for Billing Specialists. Texas, Florida, California, Illinois, and Pennsylvania are where most job seekers are searching for Billing Specialist jobs. If we look at the Billing Specialist to job ratio, Montana, Florida, Vermont, Alaska, and New Hampshire have the lowest number of Billing Specialist applicants per job. Iowa, Louisiana, South Carolina, Delaware, and North Carolina have the most active Billing Specialist job seekers per job.

Passive Recruiting

While actively recruiting candidates for your role, you should also post your job to SimplyHired. By posting for free and paying only for the qualified applicants you want, your post will automatically go to a network of job boards to reach millions of qualified candidates. With SimplyHired, it doesn’t end with the post. You can track your applicants throughout the hiring process with our simple and easy to use Applicant Tracking System (ATS).

Review Candidates

In the last quarter, we estimate there are 696,261 job seekers interested in Billing Specialist opportunities in the United States. That’s a 32.1% increase compared to the previous quarter with 539,061 active job seekers. Around 4.7% of the active Billing Specialist candidates have less than 3 years of experience, over 9.7% have between 3-5 years of experience, 25.7% have 6-10 years of experience, and 59.9% have over 10 years of experience. The average experience level of the available Billing Specialist candidates is 11.7 years. Active candidates in the Billing Specialist profession most commonly have high school diplomas, followed by associate's degrees, bachelor's degrees, and master's degrees. When setting education requirements for your position, aligning with the industry standard makes it easier to find potential candidates. Application rates indicate that Billing Specialist candidates are likely experiencing a market in which applicants have less negotiating power. From an employer perspective, you'll have a greater selection of candidates to choose from and may want to invest in automated screening tools.

Interviewing Candidates

Interview Process

*Self-reported data collected from 5,678 Billing Specialists from 1/1/2020 to 6/30/2020, via online employer reviews for companies including Spectrum, Spectrum Communications, Spectrum, LabCorp, Trinity Health, Comcast, WeCare Medical LLC, ENGIE, BASS MEDICAL GROUP, and Option Care Health.

After analyzing post-interview data from Billing Specialist candidates in the last 6 months, we see more than 49.3% of the candidates self-reported being hired within 1 to 2 days. Around 90.0% of the candidates for this job reported being hired within 2 weeks. If your process takes longer than 2 weeks in the recent market, you'll likely lose these candidates to other employers. Most of the Billing Specialist candidates are expecting a on-site interview, background check, phone call/screening, and drug test. Most employers do not require a problem solving exercises or written test. If you are trying to hire your next Billing Specialist quickly, consider simplifying and streamlining the hiring process. As for the interview experience, more than 68.9% of the candidates had a good or great interview experience, and more than 50% of the candidates thought that the interview leaned more towards easy.

Example Interview Questions

  • What are your strongest skills?
  • What are your weakest skills?
  • What do you look for in a job?
  • Explain what brought you here today.
  • How comfortable are you with technology? (Word, Excel, e-mail)

Final Review and Offer

Reference Check

Checking references is a quick and easy way to check for any red flags that didn’t arise to this point in the hiring process. Great insights can be provided by former colleagues and employers.

Crafting an Offer: Salary and Benefits

The average Billing Specialist salary offered by employers increased for 4 out of 6 consecutive quarters in the United States. In the last quarter, we see a increase of 1% from $42,493.63 to $43,020.37 compared to the quarter before, which is on par with the past 6 quarters. For Billing Specialist positions, the most common benefits job seekers reported being offered by employers include: healthcare insurance by 85.3%, paid time off by 81.5%, dental insurance by 75.7%, vision insurance by 67.8%, a 401k plan by 63.6%, discounts by 25.2%, and stock options/grants by 8.2%. While still relatively rare, more and more employers now offer flexibility benefits, including mostly remote, sabbaticals, location variety, somewhat remote, fully remote, flexible working hours, paternity leave, and maternity leave, to attract and retain Billing Specialist candidates to their organization.

Background Check and Drug Test

According to self-reported job seeker feedback, 45.2% of the employers conducted a background check, and 33.9% of the employers conducted a drug test prior to the hiring of their Billing Specialist candidates.

Onboarding

When you’re ready to hire a Billing Specialist, SimplyHired is here to help with your next steps. Our Human Resources Information System (HRIS) provides onboarding tools and other essential HR tools. From document signing to time off tracking, our HRIS will help you seamlessly move a Billing Specialist candidate through the hiring and onboarding process.
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